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CommBox - Omnichannel customer service platform

CommBox is an all in one customer service platform for enterprises. CommBox created in order to change the way brands communicate with their customers. Omnichannel platform that allow brands to communicate with their customers using all digital channels. Such as: WhatsApp, Chat, Email, Voice, Social media messaging, and more. Platform powered by AI and latest automation features to empower any contact center, CRM software, and organizations.

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CommBox - Omnichannel customer service platform

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  1. The future of customer communications One robust platform powered by AI for all customer communications One Smart Inbox for the agent (Unifed view for all customer communications) Email & Messaging Video Chat & Web Call Social Media Customer Service Online Chat & Web Apps Voice AI Powered Omnichannel Chatbot Hello Messaging WhatsApp Business API – Official Partners Smart Inbox Omnichannel Chat Bot Reporting System Team Collaboration Understanding Customer Intentions Customer Service Insights and Analytics Forms and Co-Browsing Automation Rules Triggered by User Behavior Satisfaction Tracking Agent Routing Knowledge Base & Canned Responses

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