CRM Price Comparison Chart and Free CRM

1. Why is a sales department CRM CRMs help you system needed? • Many companies work with clients in manage your customer base, including storing customer "manual mode", that is, they use "home- data; made solutions." What people can’t • segment your company's customer base; come up with to complicate their life! • make the right commercial Tricky ways to capture clients in Excel1 offers relevant for a specific or Google Sheets2. Or are there special group of customers, etc. diaries on which dates are written and • track changes in work with rewritten when you need to call clients, that is, analyze sales customers back, etc. volumes and assortment purchased by a particular Are you still surprised that there is no increase in sales in your company? group of customers; • The question is whether a CRM system is needed or not, is tantamount to find out why the customer is not buying a particular choosing whether to count on a calculator or on accounts! A CRM system product and what can be is not a luxury, but a requirement of the time, so if you are still in doubt done with it, etc .; whether to implement or not, you can safely drop your doubts. • control the work of sales managers, namely, to be able to see what has been CRM (customer relationship management) is designed to organize and done and what has been done; simplify the process of working with customers, to make it more • understand if managers "do transparent and understandable3. not modify" with specific clients, CRM will help As a result of implementing a CRM system, you get: organize additional tasks to develop a client base, etc .; 1.unified developed customer base; • predict customer behavior. 2.the right organization of the process of working with Do you want to work long and successfully? clients; 3.managers work efficiency increase; 4.an increase in sales volume and profitability; 5.increased customer loyalty. 1 https://products.office.com/en-us/excel 2 https://www.google.com/sheets/about/ 3 https://en.wikipedia.org/wiki/Customer_relationship_management

2. How to choose a CRM system? Each company has its own expectations 4. Compare systems. When you have from the implementation of the CRM identified the main criteria for choosing a system, so there are no unambiguous CRM system, it will not be difficult for you recommendations, however, there are to choose the suitable option for yourself. general steps that any organization goes Compare the available offers to match your through. needs. You can study the detailed information about each CRM program on the Internet or meet with representatives of 1. Define the goals. Write down the goals companies that sell CRM and ask them to and objectives that you plan to solve using make detailed presentations of their the CRM system. Defining goals, focus on programs. Be sure to read the reviews of the problems associated with the work of those companies that have already your managers. This will allow you to implemented these CRM products. determine the necessary functionality of 5. Testing various programs. Good the program. suppliers of CRM systems always offer a 2. Limit the budget. The cost of installing free trial version, which is limited by and implementing a CRM system depends functionality (for example, some functions on several factors: functionality, the need to or reports are disabled) or time (for a train your employees, the presence or certain period of time). Do not skip the absence of technical support from the testing phase of the program, make sure program supplier, the availability of that investing is not in vain! updates, etc. (see the corresponding 6. We are implementing the program. Think section). about how you plan to implement a CRM- 3. Choose the right solution. Learn the system in the work of your company. necessary functionality of the program, the Assign a person in charge, prepare the qualifications of your staff, etc. It will be necessary documents, determine the dates better if you write in writing what specific of staff training. In fact, your work is just functions and reports you would like to see beginning! in the program, what exactly you will conduct and what your requirements are. This will help you in the future to avoid disappointment with the program you choose.

3. The cost of a CRM system is affected Cloud or boxed 1. Functionality. Programs with great features and advanced functionality will product? cost more. If the program has a function of analyzing marketing activities, then it will always be much more expensive than a program without this function. When studying CRM systems, you will come 2. Cloud or boxed CRM system. The cost of cloud CRM is affected by the number across two types of offers - of licenses and the time it takes to use the service. It may also depend on the these are boxed and cloud amount of information that you store in your account. The cost of a boxed programs. Therefore, we product consists of buying a license and paying for the number of seats. provide here a brief 3. Installing the program. It can be carried out for an additional fee or included in comparison of the the price. characteristics of those and 4. Training staff to work in the program. Employee training can be included in the other CRM systems so that cost of the program, or can be calculated separately. Keep this in mind when you can choose a solution choosing a program provider and budgeting. that is more suitable for your 5. Integration. If there is a need to integrate a CRM system with other programs, company. then most likely, you will need to additionally pay for the work of a technical specialist. The main difference 6. Technical support. Do not forget to ask questions about installing, configuring, or updating the company's CRM system to the supplier, as these additional A boxed CRM • services are usually not included in the total price. system is installed on your server, 7. Program updates. Almost always paid. information is stored with you. A cloud or online • CRM system is a Who should I choose the CRM system for? data warehouse on By and large, there are two ways: the Internet, that is, 1.Choose yourself. physically the information is not 2.Hire a CRM selection company. located on your resource, but on the resource of a third- If you decide to choose a CRM system by your company, then you need to party provider. create a working group for this, which will include technical specialists and sales staff.

4. Is there a free CRM? You can start with the free CRM software. Example, Friday CRM4 - even after several years of work, you can save your data to a file at any time. Other Free software options are only suitable for very advanced users such as Hubspot or Odoo. CRM price comparison Benchmark CRM • Monthly Subscription From £200 / user Salesforce5 • Monthly Subscription From £20 / user Less Annoying CRM • Monthly Subscription $10 / user Greenrope • Monthly Subscription From $149 / month BuddyCRM • Monthly Subscription From £35 / user Sage CRM • Monthly Subscription From £20 / user Base CRM • Monthly Subscription From $25 / user Pipeliner CRM • Monthly Subscription From £18 / user Capsule CRM • Monthly Subscription Free - $8 / user Freshdesk • Monthly Subscription Free - $19 / user PipelineDeals • Monthly Subscription From $25 / user ProsperWorks • Monthly Subscription From $19 / user bpm’ online • Monthly Subscription From $25 / user Nimble Nimble • Monthly Subscription From $25 / user Insightly CRM • Monthly Subscription Free - $15 / user Salesnet • Monthly Subscription From $25 / user Open CRM • Monthly Subscription From £75 / 3 users Nutshell • Monthly Subscription From $22 / user Daylite • Monthly Subscription From £22 / user Pipedrive • Monthly Subscription From $12 / user Simple CRM • Monthly Subscription Free - £35 / user 4 https://fridaycrm.com/blog/faq/ 5 https://www.salesforce.com/products/sales-cloud/pricing/