10 Business Leaders Transforming their Industries - 2024

www.ciolookindia.com Vol 07 | Issue 04

THE ARCHITECTS OF TOMORROW I n an era characterized by rapid technological advancement and unprecedented global interconnectedness, the role of the business leader has never been more critical. These individuals are not merely at the helm of companies; they are the architects of industries, shaping the contours of our economic and social landscape. These leaders are distinguished by their innovative approaches, strategic vision, and commitment to excellence, driving substantial changes and setting new standards within their fields. Their efforts are redefining traditional business models, fostering sustainable practices, and leveraging cutting-edge technologies to stay ahead of the curve. CIOLook India’s exclusive spotlight on ‘10 Business Leaders Transforming their Industries - 2024,’ is a testament to the extraordinary vision and execution displayed by these exceptional individuals. They are the pioneers who challenge the status quo, disrupt markets, and create enduring value. From revolutionizing entire sectors to fostering innovation, these leaders inspire us with their courage, resilience, and unwavering commitment to excellence. These transformative actions are not only enhancing their companies' performance but also contributing to the broader industry landscape, making them influential figures in the contemporary business world. These leaders are not just shaping their own companies; they are shaping our collective destiny. Join us as we celebrate the achievements of these extraordinary individuals and explore the implications of their work for the years to come. Along with their journeys, you will also witness two trendy articles along in the following pages that will deepen your knowledge. Dive in! As we delve into the profiles of this year’s honorees, we invite you to consider the qualities that define these transformative leaders. What sets them apart? How do they navigate complex challenges and seize emerging opportunities? What lessons can be gleaned from their journeys? We believe that by understanding the mindsets and strategies of these industry titans, we can gain valuable insights into the future of business and the world at large. Editor's Note - Gaurav PR Wankhade Managing Editor

CONTENTS Profiles Cover Story 08 20 Kartiik Sharma The Reliable Catalyst of Effective Technical Staffing Services 28 Nikhil Raj Safeguarding Organizational Security in the Modern Digital Age 36 Vikas Chadha Accelerating Indian KPOs Transformation with an Unparalleled Excellence of GI Outsourcing Articles Forging a New Era How Transformational Leaders are Revolutionizing Industrial Businesses? 16 Let a Business Coach Be Your Guide to Success – Shyam Taneja A Trailblazer Transforming the Business Coaching Landscape Reimagining Industry 24 The Rise of Transformational Leaders Who are Shaping the Future Women Leading the Charge 32 Innovations and Disruptions in Business Leadership

Business Leaders Transforming their Industries – 2024 FOLLOW US ON www.twitter.com/ciolookindia www.facebook.com/ciolookindia/ Featuring Company Description LOOK With 28 years experience in real estate, Ashutosh is a practitioner of sustainable investments with firm grasp of relevant financial concepts relevant to residential, commercial and health care delivery investments. As the Co-founder and Director Darshan specializes in M&A and Strategic Advisory, and plays a key role in the development and managing of the firm's relationships with various players in the investor-entrepreneur ecosystem. I N D I A Ashutosh Hegde, Executive Vice President and Head of Investments www.ciolookindia.com LICHFL Asset Management Company Limited WE ARE ALSO AVAILABLE ON Abhishek Joshi Editor-in-Chief Darshan Rathod, Co-founder and Director Acumen M&A Advisors LLP Under the leadership of Harish, TCIPL has retained its position on the top of the yellow table despite the fluctuations in the market. Team Commotrade (India) Pvt Ltd Harish Srisrimal, Founder and Director CONTENT CONTACT US ON Managing Editor: Gaurav PR Wankhade Assisting Editor : Prajakta Zurale Email sales@ciolookindia.com For Subscription www.ciolookindia.com As the CEO, Kartiik sets the strategic direction and vision for the company, while developing and implementing short-term and long-term plans to achieve the organization's goals. Kartiik Sharma, Co-founder and CEO Tecroot3 Technologies DESIGN Visualizer: Sandeep Tikode Art & Design Director: Sameen Arif Sr. Graphic Designer : Rashmi Singh Bringing experience from his previous roles, Mukesh is a financial services professional with a passion to be part of the investment advisory world, especially, equity stocks. Sushil Financial Services Private Ltd Mukesh Shah, Associate Director Copyright © 2024 CIOLOOK India, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from CIOLOOK India. Reprint rights remain solely with CIOLOOK India. As the Group Chief Information Security Officer at Aithent Inc., Nikhil leverages his over two decades of experience to provide strategic and operational leadership for the company's global security and privacy initiatives. Nikhil Raj, Group Chief Information Security Officer Aithent Inc. SALES Vice President : Swapnali Vasaikar Asst. Vice President : Tejaswini Whaval Sr. Team Leader : Suraj Gadekar BDE : Tushar Katkeraju The Founder Rahul Rajkumar Jain is a Chartered Accountant (1997 batch) and a member of the Institute of Chartered Accountants of India since 1998. Rahul Rajkumar Jain, Founder Rahul Jain & Associates Respected, admired and loved as a Guru, Shyam is guiding entrepreneurs and reshaping the entire industry with over 40 years of experience. Shyam Taneja, Business Coach Unnati Unlimited TECHNICAL Technical Head : Prachi Mokashi Technical Specialist: Rajeshwari Avhad Technical Consultant : Tanaji Fartade Vikas Chadha is the Managing Director of the London based award-winning Global Accounting and Financial services outsourcing major GI Outsourcing. Vikas Chadha, Managing Director GI Outsourcing sales@ciolookindia.com July, 2024 SME-SMO Vinod has more than 30 years of field experience in construction and project management in various industries like power, telecommunication, textile, infrastructure works, water and waste water treatment etc. Research Analyst : Renuka Kulkarni SEO Lead : Nikita Khadalkar Arwade Infrastructure Limited Vinod Tilgule, Chief Operating Officer Cover Price: Rs.350/-

10 Business Leaders Transforming their Industries – 2024 Let a Business Coach Be Your Guide to Success – Shyam Taneja A Trailblazer Transforming the Business Coaching Landscape Shyam Taneja Business Coach Unnati Unlimited, I Can I will - Cover Story -

B difference is that of you succeeding in your business irrespective of its kind. For any entrepreneur, establishing a business is only half the battle won. The real battle begins after you start your startup. usiness coaching devises the curriculum to nurture a successful entrepreneurial mind rather than just a business mindset. What is the difference? The Company Limited, which was a joint venture of NDDB and Tetra Pak of Switzerland. HPCL brought aseptic packaging to India way back in the 1980s. Having worked for 25 years, Shyam’s entrepreneurial spirit began thinking of setting up an organisation that could help entrepreneurs reach their full potential. His daughter Neeru and he decided to start Unlimited Unnati as a private limited company. “The motivation was to share my business and operational management expertise with leaders of small and medium-sized enterprises,” he adds. You need a business coach to see your dream business generate the dream returns you envisioned and desired. You must embrace the fact ASAP. A business coach helps you bridge the gap between dream and reality, guiding you towards the exponential returns you deserve. Benchmarking a Winning Attitude This is where Shyam Taneja enters. He isn't your average business coach. With over 40 years of experience, he's not just guiding entrepreneurs; he's reshaping the entire industry. His company and NGO have emerged as India’s transformational organizations in their niches. Shyam shares their guiding philosophy: "We sincerely believe individual transformation is the only path to unlimited growth, and transformation is a journey.” Tinkering does not help; it’s a complete shift (transformation) that propels people to explore their full potential, leading to a fulfilled life and successful business. It needs transformation of the self. “That is how we registered our slogan I Can I Will.” It simply and powerfully means that each human has unique and unlimited “Potential” (I Can) that can be explored and put to use for achieving their dream by bringing in “Commitment” (I Will). On the Path to Perpetual Prosperity From his early days working with large corporations to his current focus on empowering individuals and organizations through Unnati Unlimited, Shyam has carved a unique path that blends experience, innovation, and a deep understanding of the human element in achieving success. As a visionary leader in the industry, Shyam is rated as one of the best 10 Business Coaches in India. He promoted a company, Unlimited Unnati (P) Ltd, and an NGO, “I Can I Will Foundation.” These two organizations have a common mission: to Build India. According to Shyam, the industrial landscape is not only continually evolving but also evolving at an unprecedented speed. What was done in days earlier can now be done in hours and sometimes minutes. The speed of change has changed. Shyam states, “We believe the Indian MSME sector can take India to the world's top three countries.”The Indian MSME industry contributes close to 28 % of India's GDP. This industry has the potential to grow India to unbeliev- able levels. He says that because at Unnati, he has worked for the past 30 years exclusively with the MSME business leaders, and he has had the privilege to witness their tenacious, enterprising spirit. “Entrepreneurship is in our genes,” says Shyam, who graduated in electrical engineer- ing from the University of Roorkee (now IIT Roorkee) and worked for the Operation Flood project pioneered by the National Dairy Development Board (NDDB). He adds, “Our USP is in our belief that all humans are endowed with unlimited potential.” They need awareness of their unique talents and a way to harness them to serve the purpose for which they are born. Following others blindly will never take them to the heights they can reach by exploring themselves. “Our total commitment to our purpose has brought us to the level of growth that we have achieved,” says Shyam, whose visionary leadership style is often recognized as a driving force behind his company's achievements. The Leadership for Future Transformation “It has been a powerful learning period for me, and working directly under the legendary - Dr V Kurien was an experience of a lifetime,” shares Shyam, who also served as the Managing Director of HPCL - Hindustan Packaging Highlighting the same, he says, “I strongly and sincerely believe that all entrepreneurs must be the product of their product. translated into our coaching business – we must practice first what we preach.” The purpose of each

organization is to serve its customers with sincerity. “We don’t blindly borrow or preach theories from the Western world, and we believe that the wisdom in our Indian culture can help all of us live better and more enriched lives.” Simultaneously, in the interest of both, they help their customers adopt and embrace the latest technological developments and implement them for the growth of their organizations. Uniting the Optimum Force The essence of future transformation lies in innovation, disruptions, and enhancing the end-user experience. Thus, Shyam says they prioritise their customers and their needs. “We believe the balance between operational efficiency and customer satisfaction is automatically achieved by believing in and executing the philosophy Customer first.” Any organisation must continuously be in touch with its customers and try to align their products or services to their changing needs—those who don’t perish. Shyam ardently believes that the workforce is the pillar of growth of any organization. “Keeping in mind the unique needs of our culture, we have restructured the remuneration of the workforce. We have designed it to contain the Presence, Performance, Continuity, and Growth compo- nents. We have minimised the quick changeovers with a focus on performance.” Digitalization and technological advancements are crucial aspects of the modern industrial ecosystem. Shyam, too, says that the latest growth drivers are Automation and AI. They at Unnati and the ‘I Can I Will Foundation’ strive to learn and implement these developments, keeping in mind the comfort of their customers. “Using the latest technological developments may harm us and our customers if we don’t keep our customers aligned by regulating the speed.” Shyam and his team faced their share of challenges as a leader in India's industrial sector. Sharing an instance where his team's resilience and ingenuity triumphed over adversity, Shyam says that the biggest challenge they have faced with their customers is ignorance of the need for continuous learning and upgrading to keep pace with the changes. Most entrepreneurs do not have formal business education and miss crucial skills and mindsets to lead a business in these times. We say ‘Knowledge is a burden unless implemented’: We have taken steps to support the Start-Ups for educating (theory and implementation).

“Coaching them through our group, one-on-one, and our free webinars has helped them understand all facets of business with the needs of their learning,” he mentions. Innovation Wisdom Infinitum Businesses are a way for the Indian industry to pace up its economic potential and capacity. Shyam advises other budding entrepreneurs who aspire to venture into the startup space: "Our experience of three decades reveals that most Indians have dreams of having their own business.” Start- up space and speed are proving the thought. However, the success rate is extremely low. The reason is that no university teaches the practical part of the theory. It is the application of known that gives results. “We say ‘Knowl- edge is a burden unless implemented. We have taken steps to support the Start-Ups for educating (theory and implementation).” Looking ahead, Shyam divulges their vision: Promoters of Unnati have set up an NGO that is committed to educating and conducting practical learning programs for implementation on the part of entrepreneurs. In addition, the Founda- tion has teams that coach employees of the SME sector enterprises to stay tuned with the growth ambitions of the entrepreneurs. “We have miles to go to realize our Mission: Build India, but we continue to walk. We Can and we will,” he concludes.

How Transformational Leaders are Revolutionizing Industrial Businesses? Forging a New Era I n the rapidly evolving landscape of industrial businesses, transformational leaders are emerging as the architects of a new era. They are not only navigating the challenges of modern industry but also revolutionizing how businesses operate, innovate, and compete on a global scale. Empowerment and Development: Transformational leaders invest in their employees’ growth and development. They provide opportunities for learning and skill enhancement, ensuring that their teams are equipped to tackle future challenges. Adaptability and Resilience: In an industry characterized by rapid change, transformational leaders exhibit flexibility and resilience. They are adept at navigating uncertainties and turning challenges into opportunities. Understanding Transformational Leadership Transformational leadership is characterized by its ability to inspire and motivate employees to exceed their own expectations and capabilities. Unlike transactional leaders who focus on short-term goals and rewards, transformational leaders emphasize long-term vision, innovation, and the development of a shared sense of purpose. The Impact on Industrial Businesses Transformational leadership is driving significant changes across industrial businesses, from manufacturing and energy to logistics and construction. Here are some ways transformational leaders are revolutionizing these sectors: Key traits of transformational leaders include: Driving Digital Transformation Visionary Thinking: Transformational leaders have a clear and compelling vision for the future. They can articulate this vision in a way that resonates with employees and stakeholders, driving collective efforts towards common goals. Transformational leaders are at the forefront of integrating digital technologies into industrial operations. They understand that digital transformation is not just about adopting new tools but about rethinking how businesses operate. Leaders in industries such as manufacturing are implementing advanced technologies like IoT, AI, and robotics to enhance efficiency, reduce costs, and improve product quality. Innovative Mindset: They encourage creativity and innovation, fostering an environment where new ideas are welcomed and nurtured. This leads to the development of cutting-edge technologies and processes that keep industrial businesses competitive. For instance, General Electric (GE) under the leadership of Jeffrey Immelt, embarked on a digital transformation 16 | www.ciolookindia.com July, 2024 17 | www.ciolookindia.com July, 2024

Promoting Agile and Lean Operations journey, focusing on the Industrial Internet of Things (IIoT). This initiative not only modernized GE’s operations but also positioned the company as a leader in digital industrial solutions. Transformational leaders are streamlining operations to make them more agile and responsive to market changes. They implement lean manufacturing principles to eliminate waste, optimize processes, and enhance productivity. Toyota’s lean manufacturing system, pioneered by Taiichi Ohno, has been widely adopted across industries as a model for operational efficiency. This approach has enabled companies to reduce costs and improve customer satisfaction. Fostering Innovation and R&D Transformational leaders prioritize research and development (R&D) to drive innovation. They create a culture where experimentation is encouraged, and failure is seen as a stepping stone to success. Companies like Siemens and Honeywell invest heavily in R&D to develop new technologies and products that meet the changing demands of the market. Building Strong Partnerships and Ecosystems Transformational leaders understand the value of collaboration and partnerships. They actively seek out alliances with other companies, research institutions, and government bodies to foster innovation and drive industry- wide advancements. For example, Siemens’ focus on digital twin technology, which creates a virtual replica of physical assets, has revolutionized industries by enabling predictive maintenance and reducing downtime. Sustainable Practices and Green Initiatives For instance, Rolls-Royce’s collaboration with various stakeholders in the aerospace industry has led to significant innovations in jet engine technology, enhancing performance and reducing environmental impact. As environmental concerns become increasingly important, transformational leaders are championing sustainable practices. They are committed to reducing their companies’ environmental footprints through energy-efficient processes, waste reduction, and the adoption of renewable energy sources. Challenges and Opportunities While transformational leadership offers numerous benefits, it also presents challenges. Leaders must navigate the complexities of change management, address resistance to new technologies, and balance short-term performance with long-term vision. However, the opportunities for growth, innovation, and competitive advantage make transformational leadership a vital component of industrial business success. Elon Musk’s leadership at Tesla has not only revolutionized the automotive industry but also set new standards for sustainability. Tesla’s innovations in electric vehicles and energy storage systems are driving a shift towards greener industrial practices. Enhancing Workforce Skills and Capabilities Transformational leaders are the driving force behind the revolution in industrial businesses. By fostering innovation, embracing digital transformation, and promoting sustainable practices, they are shaping a future where industrial companies are not only more competitive but also more responsible and resilient. As the industrial landscape continues to evolve, the role of transformational leaders will be crucial in navigating new challenges and seizing emerging opportunities. Transformational leaders recognize that a skilled workforce is crucial for the success of industrial businesses. They invest in training and development programs to equip employees with the necessary skills to thrive in a rapidly changing environment. This includes upskilling workers in digital literacy, technical skills, and leadership. Caterpillar, under the leadership of Jim Umpleby, has implemented extensive training programs to ensure that its workforce is proficient in advanced manufacturing technologies and practices. 18 | www.ciolookindia.com July, 2024

Kartiik Sharma The Reliable Catalyst of Effec?ve Technical Staffing Services I qualified teams. To swiftly manoeuvre challenging situations, the role of technically sound and dynamic personnel plays a crucial function in the entire process. Such senior business management members are involved in technical recruitment consuming a considerable volume of their productive time. With the given choice of professionals who can plug in the void with suitable solutions, Kartiik Sharma stands apart with his exemplary abilities and apt solutions that perfectly match the client’s requirements. n the modern world of highly competitive markets with demanding clients, organisational management needs top-end business strategies with competent and Tecroot3 Technologies was founded on the principle that ‘with the right team, any technological challenge can be met, and any digital dream can be realised.’ He states, “That’s where we excel, and that's why we continue to innovate in the way we connect businesses with the tech talent they need to succeed.” The Guiding Philosophy Tecroot3 Technologies thrives on the philosophy of ‘right talent, right place, right time.’ Kartiik adds, “We harness the potential of global diversity, adapt rapidly to technological changes, and prioritise our clients’ success. This approach has not only positioned us as one of the leaders in India’s tech staffing industry but also as a trusted partner for innovation and growth worldwide.” Coming to the support of numerous companies, Kartiik is a seasoned industry professional with rich industry experience in multiple positions. He knows the industry pulse and is always updated with the latest happenings in the evolving technological ecosystem. As a Co-founder and CEO of Tecroot3 Technologies, Kartiik offers customised technical staffing services through his systematic process of requirement procurement, identifying and screening the candidates for their qualifications, knowledge and technical skills. Early Inspirations Its core philosophy emphasises personalised solutions and fostering long-term partnerships, which have been central to its ascent as one of India's premier staffing companies. By prioritising these values, the company ensure that its clients always have access to top-tier technology talent, tailored to meet the unique challenges and opportunities of the digital era. The Technical Powerhouse Driven by the transformative power of technology and the need to connect talent with opportunity, Kartiik founded Tecroot3 Technologies. He was motivated by the industry’s constant innovation and the challenge of bridging the tech talent gap, aiming to empower professionals and help businesses succeed in the digital age. Tecroot3 is a leading player in the Staff Augmentation sector, boasting extensive experience in catering to Fortune 500 companies and financial institutions. Over the years, it has diversified its expertise across various technology hiring domains. The holistic approach at Tecroot3 involves tailored solutions crafted through in-depth discussions to Kar?ik Sharma |Co-founder & CEO | Tecroot3 Technologies 20 | www.ciolookindia.com July, 2024 21 | www.ciolookindia.com July, 2024

comprehend the precise skills required to meet the client’s business objectives. This method not only streamlines the hiring process but also minimizes costs and efforts associated with scouting for the right partner. The team prides itself on delivering bespoke solutions and services that empower organizations to achieve their goals effectively. From workforce management to software development, it offers consistent expertise tailored to client needs. At the core of Tecroot3 are principles of dedication, commitment and trust, which form the basis of its long-term partnerships with clients. Its inflexible determination to excellence ensures that the team delivers top-notch services and solutions consistently. about doing good business; it’s about doing good for the backyard we all share. “Every small step taken is one giant leap towards a cleaner planet!” while digging for those hidden gems of potential in our team. Building a squad where each member feels like they can don capes and be superheroes in their roles—that's the goal. I favour coffee meetings over boardroom tables and high-fives for wins, both big and small. My mantra? ‘Be serious about work, but don’t take yourself too seriously.’ A day without laughter in the office is like a keyboard without an 'enter' key—unthinkable!” Optimising Business Solutions Tecroot3 Technologies is modern, well-equipped with the latest technologies and has solutions customised for every client organisation. Tecroot3 uses cool tech to make the workforce’s jobs quicker and results better. It uses AI that matches resumes to jobs faster than one can swipe right on a favourite app. The company keeps its operations as slick and up-to-date as the latest viral trend as well as ensures that it’s not just playing the game, it’s setting the high score for everyone else to beat. Smart Strategies At Tecroot3 Technologies, the management sees operational efficiency and customer satisfaction as two sides of the same coin. Streamlining its internal processes not only increases its responsiveness but also creates more bandwidth to engage with the clients and refine their experience. Its agile methodology and customer feedback systems work in concert, ensuring the apt delivery of top- tier services swiftly catering to the client’s evolving needs. This synergy is the cornerstone of its approach, resulting in robust operations that support a superior end-user experience. By entrusting IT management to a reputable company like Tecroot3, businesses can focus on their core operations while rest assured that their IT infrastructure is in capable hands. Through its managed services provider (MSP) model, Tecroot3 offers a comprehensive suite of business technology services, including cloud-based interfaces, site upgrades and mobile app and game development, enabling businesses to optimise their IT infrastructure effectively. Garden Where Ambitions Grow From every dimension, Tecroot3 is a rich land of opportunities where employees get ample opportunities to learn, develop and apply their skills. On the other professional front, the clients are offered effective solutions that meet their requirements and exceed expectations with quality hiring. Talking about workforce empowerment, Kartiik says, “At Tecroot3, we're like a launchpad for careers. We empower our team to level up, providing the latest tech for skill-building—think of it as a gym membership for the brain. It’s all about creating a vibe where you're encouraged to grow, innovate, and bring your A-game. We’re big on celebrating wins and learning from the 'almost got its,' creating a place where coming to work feels more like teaming up with friends for an epic project.” An Epiphany from Resilience Rooted in Sustainable Culture Self-fulfilling Agile Ecosystem Tecroot3 Technologies is responsible and focused on maintaining a sustainable work environment which Kartiik terms as ‘tech with a green thumb.’ The Operations are kept lean and with green offices, toning down energy use and waste. It inspires everyone to the core to back tech that helps Mother Nature put on her best show. It’s not just Tecroot3 Technologies stays ahead by fostering a culture of continuous learning and agility. The company invests in predictive analytics to anticipate industry shifts and adapt its strategies accordingly. “Collaborative partnerships with tech leaders and continuous upskilling of our talent pool ensure we're not just keeping up with trends, but shaping them, allowing us to offer innovative and forward-thinking solutions to our clients,” asserts Kartiik. Moreover, the company maintains its edge through proactive innovation and a commitment to excellence. well-suited technical staffing solutions that empower global corporations and enrich them in their mission further. Kartiik identifies it as saying “Imagine us as the 'Google Maps' for India's tech talent highway. My vision is for Tecroot3 to become the go-to guide, connecting the brightest minds with places where they’ll thrive, no matter the industry's detours. We’re talking about levelling up the game with upskilling platforms and matchmaking algorithms that are so on point, that they’d put dating apps to shame. We aim to be the catalyst for a tech boom that’ll echo from Pune to the world, making ‘Made in India’ the next big global catchphrase.” Roadblocks or hurdles have been faced and tackled effectively. Tecroot3’s win over the odds was their stoic team spirit coupled with a strong desire to work out a solution, actually helping them emerge successful. Kartiik reminisces,” Our team pulled an all-nighter, fueled by pizza and determination, debugging code and brainstorming like a hive mind. By sunrise, not only had we squashed the bugs, but we also delivered innovative features that weren't in the original spec. It was epic—our team turned a potential ‘game over’ into a ‘victory royale’ for us and the client!” At Tecroot3, we're like a launchpad for careers. We empower our team to level up, providing the latest tech for skill-building—think of it as a gym membership for the brain. It’s all about crea?ng a vibe where you're encouraged to grow, innovate, and bring You're a-game. Additionally, by leveraging real-time data, embracing emerging technologies and cultivating a workforce that’s flexible and future-ready, the teams at Tecroot3 stay adaptable. Regular strategic reviews and client feedback loops ensure that its services evolve in sync with the market, enabling the teams to deliver cutting-edge solutions and unparalleled value to its clients in an ever-changing business landscape. Inclusive and Impactful Leadership Envisaging A Dynamic Metamorphosis Speaking on his leadership style, Kartiik says, “Think of my leadership style as a blend of a symphony conductor and a treasure hunter. I strive to ensure everyone’s in harmony Growing steadily and confidently, Kartiik has dreamed of a superb organisation offering the best, most reliable and 22 | www.ciolookindia.com July, 2024 23 | www.ciolookindia.com July, 2024

Reimagining Industry I n an era marked by rapid technological advancements and global challenges, the industrial landscape is undergoing profound changes. At the heart of this transformation are visionary leaders who are redefining what it means to lead in the modern age. These transformational leaders are not just adapting to change; they are actively shaping the future of their industries. The Rise of Transformational Leaders Who are Shaping the Future The Essence of Transformational Leadership Transformational leaders are characterized by their ability to inspire and motivate others to achieve extraordinary outcomes. They possess a forward-thinking mindset and a commitment to innovation that sets them apart from traditional leaders. Key attributes of transformational leaders include: Visionary Leadership: They have a clear and compelling vision for the future, which they communicate effectively to their teams and stakeholders. This vision serves as a guiding star, driving efforts toward achieving ambitious goals. Innovation and Creativity: Transformational leaders encourage a culture of innovation, where creative solutions and new ideas are not only welcomed but also actively pursued. They understand that staying ahead in a competitive landscape requires continuous innovation. Driving Digital Transformation Empowerment and Development: These leaders focus on empowering their employees by providing opportunities for growth and development. They invest in their teams, believing that a skilled and motivated workforce is essential for long-term success. Transformational leaders recognize that digital technologies are the cornerstone of modern industry. They are leading the charge in implementing digital solutions that enhance efficiency, reduce costs, and improve product quality. Case in Point: Satya Nadella, CEO of Microsoft, has transformed the company from a traditional software giant into a leader in cloud computing and AI. Under his leadership, Microsoft has embraced a “mobile-first, cloud- first” strategy, driving significant growth and innovation across various sectors. Adaptability and Agility: In a world where change is the only constant, transformational leaders are adept at adapting to new circumstances and pivoting strategies as needed. They are resilient in the face of challenges and quick to seize new opportunities. Transforming Industry: Key Strategies and Impact Fostering a Culture of Innovation Transformational leaders are reshaping industries through various innovative strategies. Here are some of the key ways they are making a significant impact: By creating environments where creativity and experimentation are encouraged, transformational leaders 24 | www.ciolookindia.com July, 2024 25 | www.ciolookindia.com July, 2024

are fostering a culture of innovation. This approach not only leads to the development of new products and services but also drives continuous improvement in processes and operations. in areas like healthcare technology and renewable energy demonstrate the power of partnerships in driving industry transformation. Embracing Agile and Lean Practices Example: Mary Barra, CEO of General Motors, has prioritized innovation in the automotive industry by pushing forward with electric vehicles and autonomous driving technologies. Her vision for a zero-emissions future is steering GM towards becoming a leader in sustainable transportation. In an ever-changing business environment, agility and efficiency are crucial. Transformational leaders are adopting agile methodologies and lean practices to streamline operations and respond quickly to market changes. Example: Jeff Bezos, founder of Amazon, has built a culture of customer obsession and operational efficiency. Amazon’s use of lean principles and agile practices has enabled it to dominate the e-commerce industry and continually innovate in areas such as logistics and cloud computing. Championing Sustainability and Ethical Practices With growing awareness of environmental issues, transformational leaders are championing sustainability and ethical business practices. They are committed to reducing their companies’ environmental impact and promoting corporate responsibility. Challenges and Opportunities Illustration: Paul Polman, former CEO of Unilever, was a pioneer in integrating sustainability into the company’s core business strategy. Under his leadership, Unilever focused on reducing its carbon footprint, sourcing sustainable materials, and improving the livelihoods of workers throughout its supply chain. While transformational leadership offers numerous benefits, it also comes with challenges. Leaders must navigate the complexities of managing change, overcoming resistance, and aligning their organizations with long-term visions. However, the opportunities for growth, innovation, and competitive advantage make transformational leadership an indispensable asset in today’s industrial landscape. Investing in Human Capital The Future of Transformational Leadership Transformational leaders understand the importance of investing in their workforce. They provide training and development opportunities that enhance employee skills and prepare them for future challenges. This focus on human capital not only improves job satisfaction and retention but also drives innovation and productivity. Notable Example: Ginni Rometty, former CEO of IBM, launched initiatives to reskill the workforce for the digital age. She introduced programs to train employees in areas such as cloud computing, data analytics, and cybersecurity, ensuring that IBM remained at the forefront of technological innovation. As industries continue to evolve, the role of transformational leaders will become even more critical. These leaders will be instrumental in guiding their organizations through technological disruptions, global economic shifts, and environmental challenges. By fostering a culture of innovation, promoting sustainability, and investing in their workforce, transformational leaders will continue to shape the future of industry. The rise of transformational leaders is heralding a new era in industry, characterized by innovation, sustainability, and adaptability. These leaders are not just responding to change; they are actively creating it, setting new standards for what it means to lead in the modern world. As we look to the future, the influence of transformational leaders will be key to driving progress and shaping a better, more sustainable world. Promoting Collaboration and Partnerships Collaboration is key to driving innovation and growth. Transformational leaders actively seek partnerships with other organizations, research institutions, and governments to leverage collective expertise and resources. Example: Tim Cook, CEO of Apple, has forged strategic partnerships with various companies to enhance product offerings and expand market reach. Apple’s collaborations 26 | www.ciolookindia.com July, 2024

10 Business Leaders Transforming their Industries - 2024 Nikhil Raj Nikhil Raj Safeguarding Organizational Security in the Modern Digital Age I n today's digital age, a senior-level executive responsible for developing and implementing an information security program–to protect an organization's information resources and technologies from internal and external threats–plays a crucial role in ensuring the confidentiality, integrity and availability of an organization's data and systems, protecting against cyber- attacks, data breaches and other security threats that can compromise an organization's reputation, financial stability and overall success. global security and privacy initiatives. He is known for his strong leadership skills, effective communication and ability to lead teams and make strategic decisions that drive the organization's cybersecurity efforts. At Aithent, he fostered a culture of security awareness and implemented cutting-edge solutions to safeguard clients. As a leader, Nikhil is motivated by the dynamic landscape of cybersecurity, navigating the complexities to ensure a safer digital world for everyone. Nikhil's vision is to foster a digital trust and resilience culture within Aithent, proactively identifying and mitigating security risks through robust control frameworks and advanced threat management capabilities. His goal is to empower Aithent to navigate the evolving cybersecurity landscape and deliver innovative, secure solutions that meet the needs of its clients across various industries. Pioneering Cybersecurity Solutions Through Innovation and Resilience Aithent's success is driven by its unwavering commitment to innovation, customer-centricity and resilience. As a leading cybersecurity solutions provider, the company has established a reputation for understanding its clients' unique challenges and delivering customized, effective solutions. This is how Nikhil Raj, the Group Chief Information Security Officer at Aithent Inc. shines brightest, as he brings over 20 years of extensive experience in IT, information security, compliance and risk management to the company. Nikhil leverages his expertise to provide strategic and operational leadership for Aithent's Navigating the Dynamic Cybersecurity Landscape Nikhil's journey into cybersecurity reflects the multifaceted nature of the field and the evolving challenges it presents. Driven by a deep curiosity and a desire to protect digital assets, Nikhil specialized in cybersecurity during college, recognizing the rapid technological advancements and the rise in cyber threats. At the forefront of technological advancements, Aithent invests heavily in research and development, ensuring that it stays ahead of the curve and provides cutting-edge solutions to complex cybersecurity issues. The company's resilience and agility allow it to respond quickly to emerging threats and market changes, adapting Nikhil Raj Group Chief Information Security Officer, Aithent Inc 28 | www.ciolookindia.com July, 2024 29 | www.ciolookindia.com July, 2024

its strategies and offerings to meet the evolving needs of its clients. team to adapt swiftly to emerging threats and market shifts. This adaptability allows Aithent to stay ahead of the curve and continue to deliver the highest level of service to its clients. Additionally, Aithent promotes digital literacy and awareness among stakeholders through industry engagement and educational initiatives, ensuring it stays ahead of technological trends and empowers organizations to adopt digital transformation securely. In the event of a breach, Aithent's incident response team, comprising experts from across the organization, rapidly assesses the situation and takes decisive action to contain and mitigate the breach, minimizing disruption to client operations. Aithent's success is further bolstered by its ability to cultivate a culture of continuous learning and adaptability. By encouraging its team to embrace new ideas and remain flexible, the company fosters an environment conducive to innovation and problem- solving. This approach has enabled Aithent to consistently deliver high- quality, reliable cybersecurity services that help its clients navigate the dynamic and ever-changing digital landscape. Aithent's Approach to Operational Efficiency and Customer Satisfaction Commitment to Empowerment and Talent Development Navigating Entrepreneurship in India Aithent's approach to operational efficiency and customer satisfaction is built on a robust feedback loop that continuously refines its offerings based on client inputs and evolving needs. This ensures that solutions are effective, intuitive, secured and seamlessly integrated into client operations. By prioritizing innovation and industry-centric design, Aithent strongly focuses on adaptability and responsiveness, driving operational excellence and customer delight. Aithent's commitment to nurturing talent and fostering a culture of empowerment is a key driver of its success. By encouraging open communication and collaboration, offering regular training programs, workshops, and certifications, and emphasizing a supportive work environment that values diversity, inclusivity, and work-life balance, Aithent enhances employee satisfaction and retention. For aspiring entrepreneurs entering India's startup space, Nikhil suggests that a clear and focused approach is crucial for success. Key principles include identifying genuine problems in the target industry and innovating solutions that set them apart. Resilience in the face of setbacks, adaptability based on feedback, and a customer-centric approach are essential for refining offerings continuously. A Leader in Cybersecurity Solutions for Financial Institutions Aithent has emerged as a leader in the product space, primarily catering to Banks, insurance companies, and credit unions in the US. The company's key focus is information, cybersecurity, and its products. Risk teams also work hand in hand throughout the planning, designing, and development phases. Additionally, prioritizing ethical practices, regulatory compliance, and financial discipline is vital for building trust and credibility. Staying informed about industry trends, committing to This commitment to assured and secured delivery instils confidence in clients, reassuring them that Aithent can effectively meet their evolving needs. With a strong emphasis on adaptability and responsiveness, Aithent is well-positioned to deliver high-quality solutions that meet its clients' diverse needs. It, in turn, strengthens the company's ability to deliver exceptional value and innovation to its clients. Aithent's focus on empowerment, including flexible work arrangements and wellness initiatives, empowers its employees to reach their full potential, ultimately benefiting the organization. Aithent blends cutting-edge technology with a client-centric approach, ensuring that its solutions meet the evolving needs of its clients securely. The company specializes in providing tailored product solutions that address the unique challenges of various industries, including health, banking and insurance. This industry-specific approach delivers exceptional ROI for clients. It provides peace of mind against known and unknown risks, positioning Aithent as a trusted partner in safeguarding digital information and assets. businesses across various sectors. Nikhil says their vision is to foster digital trust and resilience through proactive threat management and robust control over business information and assets by establishing a strong risk framework. By leveraging advanced technologies and promoting collaboration, Aithent aims to significantly impact the global transformational future, ensuring the trust of its clients and stakeholders in the journey toward a secure, resilient and digitally empowered future. lifelong learning, and nurturing a passion for driving impactful and sustainable growth are also crucial. By adhering to these principles, entrepreneurs can navigate challenges, capitalize on opportunities, and contribute meaningfully to India's economic landscape. Proactive Cybersecurity Approach Digital Transformation Strategy Aithent's proactive approach to cybersecurity is a key factor in mitigating the impact of cybersecurity incidents. The company's ongoing monitoring and threat intelligence capabilities enable it to quickly identify and respond to potential threats, ensuring the incident's impact is minimized. Aithent's commitment to digitalization and technological advancements is a key aspect of its operational strategy, driving its mission to contribute to a technovative future. Empowerment is a key pillar of our culture. Vision for the Future The company leverages digitalization to streamline internal processes and enhance collaboration across teams. It utilizes advanced analytics for threat detection, cloud-based solutions for scalability and flexibility, and digital platforms to optimize workflows. Aithent is committed to further enhancing its capabilities by embracing cutting-edge technologies such as AI, machine learning and automation. This strategic shift aims to deliver innovative solutions that meet and exceed the evolving security needs of Aithent's proactive threat management platform is a unique offering in several industries in the US and Australia. The company's leadership is deeply committed to fostering a culture of resilience and agility, empowering its Effective communication and transparency with clients are also crucial. Aithent ensures they are well- informed and involved throughout the resolution process, maintaining trust and confidence in the company's capabilities. 30 | www.ciolookindia.com July, 2024 31 | www.ciolookindia.com July, 2024

L eadership plays a pivotal role in driving innovation and navigating disruptions. Traditionally dominated by men, the realm of business leadership is witnessing a significant shift as more women step into prominent roles, bringing with them unique perspectives, approaches, and innovations. In this comprehensive exploration, we delve into the innovations and disruptions catalyzed by women in business leadership, highlighting how they are reshaping industries and driving progress. Women Leading the Charge The Rise of Women in Business Leadership: Over the past few decades, there has been a gradual but steady increase in the representation of women in business leadership positions. While the journey has been challenging, with barriers to entry and glass ceilings to shatter, women leaders have demonstrated resilience, competence, and a knack for innovation. Today, we see women occupying CEO, CTO, CFO, and other C-suite positions across diverse sectors, from technology to finance, healthcare to manufacturing. Innovations and Disruptions in Business Leadership Innovations in Leadership Styles: One of the key innovations brought forth by women in business leadership is the evolution of leadership styles. Historically, leadership has often been associated with traits such as assertiveness, dominance, and competitiveness—characteristics traditionally attributed to masculinity. However, women leaders have introduced a more inclusive, collaborative, and empathetic approach to leadership. By prioritizing teamwork, communication, and emotional intelligence, they foster environments conducive to creativity, problem-solving, and organizational resilience. Disrupting Organizational Culture: Women leaders are also driving disruptions in organizational culture. They challenge outdated norms and practices, advocating for diversity, equity, and inclusion within the workplace. By promoting diverse hiring practices, implementing flexible work arrangements, and addressing gender biases, they cultivate environments where every individual feels valued, respected, and empowered to contribute their best. This not only enhances employee morale and retention but also fosters innovation and adaptability—a crucial asset in today's fast-paced business landscape. 32 | www.ciolookindia.com July, 2024 33 | www.ciolookindia.com July, 2024

Breaking Through the Glass Ceiling: Championing Social Responsibility and Sustainability: The ascent of women to leadership positions not only represents a triumph of gender equality but also brings fresh perspectives and insights to the table. Women leaders are breaking through the glass ceiling, shattering stereotypes, and paving the way for future generations of aspiring leaders—regardless of gender. Their success serves as both inspiration and validation, demonstrating that meritocracy and competence know no gender boundaries. Women leaders are at the forefront of championing social responsibility and sustainability initiatives within their organizations. They recognize the importance of corporate citizenship, and the role businesses play in addressing pressing social and environmental challenges. From implementing ethical sourcing practices to reducing carbon footprints, women leaders integrate sustainability into their business strategies, driving positive impact while also enhancing brand reputation and stakeholder trust. By aligning business objectives with broader societal goals, they create long-term value for both their companies and communities. Embracing Diversity in Leadership: Furthermore, the rise of women in leadership underscores the importance of diversity in driving organizational success. By embracing diverse viewpoints, experiences, and backgrounds, companies can better adapt to complex challenges, anticipate market trends, and foster innovation. Gender-diverse leadership teams have been shown to outperform their homogeneous counterparts, reaping the benefits of varied perspectives and enhanced decision- making capabilities. Overcoming Challenges and Bias: Despite their undeniable contributions, women in business leadership still face numerous challenges and biases. From unconscious gender biases to structural barriers, women often encounter obstacles on their path to leadership positions. However, through resilience, perseverance, and support networks, they continue to break down barriers and pave the way for future generations. Additionally, organizations play a crucial role in addressing systemic inequalities and creating inclusive cultures that empower women to thrive and succeed in leadership roles. Impact on Innovation and Performance: The presence of women in leadership roles correlates with enhanced innovation and performance outcomes for businesses. Studies have consistently shown that companies with gender-diverse leadership teams tend to be more innovative, agile, and financially successful. Women leaders bring a different set of experiences and perspectives to the table, leading to more comprehensive problem-solving and strategic decision-making. Moreover, their collaborative leadership styles foster an environment where diverse ideas are encouraged and valued, driving creativity and innovation throughout the organization. Innovations and disruptions in business leadership, spearheaded by women, are reshaping industries and redefining the future of work. By championing inclusive leadership styles, challenging traditional norms, and embracing diversity, women leaders are not only driving organizational success but also fostering a more equitable and sustainable business environment. Promoting Work-Life Balance and Flexibility: Another significant innovation brought by women in business leadership is the emphasis on work-life balance and flexibility. Women leaders often advocate for policies and initiatives that support employees in achieving a healthy balance between their professional and personal lives. Flexible work arrangements, remote work options, and family-friendly policies not only improve employee satisfaction and well-being but also contribute to higher productivity and retention rates. By prioritizing the holistic needs of their workforce, women leaders create inclusive and supportive workplaces that attract top talent and drive organizational success. “You will be defined not just by what you achieve, but by how you survive.” - Sheryl Sandberg 34 | www.ciolookindia.com July, 2024

10 Business Leaders Transforming their Industries – 2024 Vikas Accelerating Indian KPOs Transformation with an Unparalleled Excellence of GI Outsourcing Chadha T outsourcing niche, leaders like Vikas Chadha are emerging as true catalysts. Vikas has a keen eye for spotting talent and recognizing strengths that might be hidden. The Inception of a Revolutionary Journey ransformational business leaders focus on making others under their wings realize their true potential and guide them to achieve it. Particularly in the Embarking on his journey in 1996 at Mahindra and Mahindra marked the genesis of Vikas's illustrious career in the industry. With a passion for navigating the dynamic business landscape, he began his saga by assuming pivotal roles across various sectors, each contributing to his wealth of experience and expertise. Vikas stands out as a transformative figure reshaping the outsourcing industries. As the Managing Director of GI Outsourcing, Vikas has been instrumental in driving innovation, efficiency, and excellence within the outsourcing sector. With a keen understanding of industry trends, market dynamics, and client needs, he has steered GI Outsourcing towards new heights of success, establishing the company as a trailblazer in the field. Motivated by the ever-evolving nature of the business ecosystem, Vikas delved into roles spanning from establishing financial foundations at Mahindra and Mahindra in Mumbai to strategizing with industry giants such as Tata Global Beverages, Thomas Cook, Airtel, Kaya Ltd, and Keys Hotel. Through these diverse experiences, he showcased remarkable adaptability, seamlessly transitioning between sectors and leveraging his expertise to drive strategic initiatives and business growth. Under Vikas's leadership, GI Outsourcing has embraced cutting-edge technologies, streamlined processes, and implemented strategic initiatives to deliver unparalleled value to clients. His visionary approach to business has propelled GI Outsourcing to the forefront of the industry and set new standards for excellence and customer satisfaction. Today, as the MD at GI Outsourcing, Vikas brings a wealth of knowledge and a proven track record of success. With a keen focus on quality hiring and retention, he is committed to assembling a team of top-tier professionals who share his vision and values. By prioritizing skill development and fostering a culture of continuous learning, he empowers his team to drive innovation and deliver exceptional results. Committed to driving positive change and fostering a culture of continuous improvement, Vikas has cultivated a team of dedicated professionals who share his vision and values. Together, they strive to exceed client expectations, anticipate industry trends, and pioneer innovative solutions that redefine the outsourcing landscape. In addition to talent management, Vikas is dedicated to business remodelling, constantly seeking opportunities to optimize processes, enhance efficiency, and capitalize on emerging trends. By staying abreast of industry Vikas Chadha | Managing Director | GI Outsourcing 36 | www.ciolookindia.com July, 2024 37 | www.ciolookindia.com July, 2024

development and leveraging cutting-edge technologies, he ensures that GI Outsourcing remains at the forefront of the industry, poised for sustained growth and success. operations and client satisfaction. Vikas’s leadership's guidance and the team's collective determination propelled them through, emerging stronger and more agile than before. Fostering a Culture of Empowerment and Growth We're commi?ed to introducing innova?ve services like virtual financial controllership, empowering SMEs and startups, while maintaining our leadership in advoca?ng for India's KPO industry while priori?zing AI-enabled solu?ons to bring global best prac?ces to our clients, aiming to remain the employer of choice, nurturing a culture of excellence and innova?on. Cultivating Wisdom Sharing the guiding philosophy that has established GI Outsourcing as a leading transformational company in the outsourcing niche, Vikas says, “Our success stems from a culture of empowerment and growth, fostering inclusive leadership and personalized development paths. We establish clear leadership structures and Key Result Areas, promoting accountability and alignment.” Businesses are a way for the Indian industry to accelerate its economic potential and capacity. As a leader in India's dynamic business landscape, Vikas advises budding entrepreneurs venturing into the startup space to cultivate resilience, embrace innovation, and prioritize adaptability. ‘Understand the market thoroughly, identify unmet needs and tailor your solutions accordingly. Additionally, build a strong network of mentors, advisors, and peers who can provide guidance and support along the entrepreneurial journey. Remember, challenges will inevitably arise, but how you navigate them defines your success. Stay focused on your vision, remain agile in your approach, and never underestimate the power of perseverance.’ Continuous skill assessment and targeted training initiatives bridge gaps, fueling a culture of learning. Collaboration is paramount, achieved through hybrid training breaking down silos. High performance is rewarded with enhanced incentives, driving productivity and quality. among employees through personalized one-on-one meetings, ensuring alignment with our values and aspira- tions. With a workforce comprising 65% women and a diverse representation, including 50% in senior leadership roles, we've established clear leadership teams and Key Result Areas (KRAs). We organize regular team meetings and interventions to assess skills, address gaps, and provide performance-linked benefits, emphasizing training to bridge any skill deficiencies.” In the continuously evolving industrial landscape with GI Outsourcing, Vikas says they excel in providing exceptional solutions tailored for accountants, leveraging a diverse pool of industry experts and accounting specialists to transform unprofitable clients into profitable ventures. He adds, “Our commitment to delivering top-notch quality work consistently and punctually sets us apart in the industry. This dedication to excellence positions us as a leading transformational force, ensuring our clients thrive in the evolving industrial landscape.” Expanding Footprints, Globally! innovation enhances the end-user experience. “This balance drives our commitment to delivering excellence in every aspect of our operations.” Looking ahead to 2024, Vikas divulges their vision: to expand GI Outsourcing's footprint globally, fostering growth in the US, Australia, and South Africa. “We're committed to introducing innovative services like virtual financial controllership, empowering SMEs and startups,” he says. Additionally, they'll maintain their leadership in advocating for India's KPO industry while prioritizing AI- enabled solutions to bring global best practices to their clients. Overturning Obstacles Ensuring Tech-Infused Optimization Challenges are inevitable in the ever-evolving landscape of India's KPO (Knowledge process outsourcing) sector. Yet, amidst adversity, Vikas says his team showcased remarkable resilience and ingenuity. One such instance was when they swiftly adapted to remote work during a sudden lockdown, leveraging technology to ensure seamless Vikas adds that at the heart of their operations lies a commitment to embracing digitalization and technological advancements, the crucial aspects of the modern industrial ecosystem. He says, “Through strategic automation, we optimize workflows, enhancing efficiency across our processes. Collaborating closely with clients, we tailor solutions to automate their portfolios, fostering innovation and agility. Looking ahead, our future initiatives focus on pioneering AI-enabled solutions, paving the way for a technovative tomorrow.” A Vision That Ignites Collective Passion Recognized as a driving force behind his company’s achievement, Vikas says that his leadership thrives on fostering a vision that ignites collective passion. He prioritizes team empowerment, ensuring every voice resonates in our journey. “The new team, handpicked and nurtured, embodies this ethos, driving our growth trajectory. Through strategic innovation and a commitment to excellence, we cultivate a workplace where talent flourishes.” Their relentless pursuit of improvement fosters a culture where success is achieved and sustained. “Lastly, we aim to remain the employer of choice, nurturing a culture of excellence and innovation,” concludes Vikas. Through his strategic leadership, Vikas continues to propel GI Outsourcing to new heights, driving growth, innovation, and excellence across the organization. With a steadfast commitment to excellence and a relentless pursuit of success, Vikas Chadha is shaping the future of the industry and inspiring others to follow suit. He ardently believes that the workforce is the cornerstone of any successful organization. He says, “We prioritize fostering growth, skill development, and empowerment The essence of future transformation lies in innovation, disruptions, and enhancing the end-user experience. According to Vikas at GI, innovation is the cornerstone of their evolution. By seamlessly integrating disruptive technologies, they optimize operational efficiency without compromising customer satisfaction. Their approach prioritizes continuous feedback loops, ensuring every 38 | www.ciolookindia.com July, 2024 39 | www.ciolookindia.com July, 2024

10 Business Leaders Transforming their Industries - 2024

10 Business Leaders Transforming their Industries - 2024

Presentation Transcript

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