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All-in-one enterprise solution for managing and tracking employee engagement
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Commercial proposal Everything you need for training, motivation, communication in one online platform for personnel management. Platform placementin a secure cloud, SaaS solution. shekar.s@cleverlms.com www.e-queo.com
Sections are customized to meet your business needs Functionality Motivation Ratings Ranking of users based on the points scored on the platform. General Privilege Club (Gift Shop) For organizing loyalty programs and employee motivation. Gifts are exchanged for points. Home page Everything important and necessary in the form of widgets. Employee profile and training progress. Awards Manager and administrator functionality. You can give feedback to the employee in the form of rewards-badges with points that affect the rating. Linking results works and training. Knowledge Base Useful information in one place. Longrides HTML5, document database, corporate contact book. Media library A corporate video hosting service that contains recommended photos and videos collected as best practices. Content is added by admins or created by users themselves. Communication Messages The company's news feed with likes and discussions in the comments. Events Calendar of events and trainings of the company with the possibility of recording. Participation from the app-built-in Zoom. Manager's Feed Manager's functionality for communication within their team. Training Surveys Collect feedback from employees. Training programs (learning paths) The employee's development path consists of an unlimited number of materials with the specified logic of passing. Management and control My results: training + rewards + business indicators (KPI) Learning outcomes and rewards received. Business-indicators. List of materials with detailed statistics. Tests and Prof. tests Tests for certification and evaluation prof. competencies. Tasks * Collect feedback from users and send responses via the app (checklists, questionnaires, QR-codes, photos, and files). My team: dashboards and statistics Manager's mobile account, statistics on subordinates and the ability to actively manage the team. cleverlms.com more about functional features * Additional cost
Details IT services included in the price IT-infrastructure and related services IT-expenses Cloud licenses o non-personalized licenses for users/managers in the required number o non-personalized licenses for administrators (not limited) Cloud placement in accordance with the Regulation 2016/679/EU of the European Parliament and of the Council (“GDPR”) o Cloud rental according to the requirements of GDPR https://cloud.google.com/security Cloud IT infrastructure and included IT costs o Providing an Internet channel with a speed of up to 4 GB\sec; o IT costs associated with system maintenance (logging, monitoring, double backup, backup recovery) o Ensuring the availability of the system at the level of 99.5% per year. o Availability of monitoring, log analysis, incident response according to the level of technical support and warranty. o Provision of dedicated cloud storage for content up to 100 GB o CDN services (improved content download speed), increases the speed of work several times o The cost of SMS for two-factor SMS verification of users by phone during authorization \ password recovery. o Mailing service for authorization\password recovery\notifications. IT integration and user authorization o Open API for integration with any IT systems of customers(data on KPI, statistics and etc) o Includes free authorization setup using third-party services (Active Directory Federation Services (ADFS), Microsoft Identity Server, Ping Federate, WSO2 Identity Server, KeyCloak, Blitz Identity Server, Bitrix24, Laravel Passport) ** * Additional authorization methods are possible upon request for paid revision. cleverlms.com
Details of platform launch services included in the price Launching and configuring a personalized platform Personal project manager on all contract time (consultation on the platform development roadmap and new features) Briefing Consultation Branding Our designer will help you with the unique style of your mobile apps and web portal We study your needs, we tell you about our capabilities We help you set up the platform "by default , turn on everything you need, and turn off what you need later. Application Help with publishing Landing page Building a mobile app for your task We advise you on working independently with app stores AppStore, Google Play, Huawei We provide a standard version branded information the landing page of your portal * We will train your administrators o Webinar learning how to work in the control panel o Technical support will always answer questions by phone, chat and mail Enhanced support for 3 months (administrators and users) oFree support for your users on the first line, during the launch * We will help you choose a domain, create a unique one landing page you can also manage mobile app stores for a fee instead of you. cleverlms.com
Details of platform launch services included in the price Your Digital Platform Kit Personalized landing page o A single place to log in to the web version and download mobile applications, FAQ for users example https://kb.help-lms.com/ Own mobile apps o For users and managers iOS and Android (placement in App Store and Google Play) work even on older smartphones on Android from 5.0 and iOS from 10.0. Full-featured offline mode, work offline, without Internet Web- portal version o for users and managers for computers. Full featured version similar to mobile apps Web-app for platform administrators o Content Management Panel, by users, using the settings and the editor training programs, video courses,tests and surveys. o Configurable access level and the required number of administrator accounts. o Cloud storage for content cleverlms.com
Details of platform launch services included in the price Your Digital Platform Kit Personalized landing page o A single place to log in to the web version and download mobile apps, FAQ example for users https://kb.help-lms.com/ Own mobile apps o For users and managers iOS and Android (placement in App Store and Google Play) work even on older smartphones on Android from 5.0 and iOS from 10.0. Full-featured offline mode, work offline, without Internet Web- portal version o for users and managers for computers. Full featured version similar to mobile apps Web-app for platform administrators o Content Management Panel, by users, using the settings and the editor training programs, video courses,tests and surveys. o Configurable access level and the required number of administrator accounts. o Cloud storage for content cleverlms.com
Details of platform launch services included in the price Your Digital Platform Kit Personalized landing page o A single place to log in to the web version and download mobile apps, FAQ example for users https://kb.help-lms.com/ Own mobile apps o For users and managers iOS and Android (placement in App Store and Google Play) work even on older smartphones on Android from 5.0 and iOS from 10.0. Full-featured offline mode, work offline, without Internet Web- portal version o for users and managers for computers. Full featured version similar to mobile apps Web-app for platform administrators o Content Management Panel, by users, using the settings and the editor training programs, video courses,tests and surveys. o Configurable access level and the required number of administrator accounts. o Cloud storage for content cleverlms.com
Details of platform launch services included in the price Your Digital Platform Kit Personalized landing page o A single place to log in to the web version and download mobile apps, FAQ example for users https://kb.help-lms.com/ Own mobile apps o For users and managers iOS and Android (placement in App Store and Google Play) work even on older smartphones on Android from 5.0 and iOS from 10.0. Full-featured offline mode, work offline, without Internet Web- portal version o for users and managers for computers. Full featured version similar to mobile apps Web-app for platform administrators o Content Management Panel, by users, using the settings and the editor training programs, video courses,tests and surveys. o Configurable access level and the required number of administrator accounts. o Cloud storage for content cleverlms.com
Details of IT services included in the price Support during the contract, technical support, updates Guaranteed technical support for operability o Technical support and consulting of Help desk administrators by mail, chat in the Control Panel o 2nd line of technical support for users and administrators, classification of errors. o Elimination of platform performance failures, correction of errors in time Regular technical updates o Technical updates of mobile applications (security updates, new versions of Android \ iOS, new smartphones and tablets) o Testing of mobile applications with technical updates Functional updates and contract maintenance o Functionality updates in accordance with the Development Roadmap o Monthly training of administrators in new functionality (webinar) o Online consultation of the Equio technical support team o Dedicated project manager for consultations on additional features
The scheme of technical support during the contract Customer support and service level SLA (Service Level Agreement) Guaranteed technical support with an agreed level of service (the time for which the problem should be fixed ) Bug/problem correction cycle 1st line of technical support on the client side or CleverLMS (additional service) Collecting user requests about possible bugs o Consultation of applicants o Users ? o The level of satisfaction with technical support (CSI) = 94 % of those who applied gave us a rating "Excellent“ 2nd line of technical support on the CleverLMS side Checking requests for a "Possible bug“ Confirmation of the defect, determination of criticality o 99.9% of all requests to technical support are solved in 2.5 hours. 60% of requests in 30 minutes o o o 99.5 % - the level of service availability per year * Development Team on the CleverLMS side o 12 testers test each update for more than 1,200 use cases Bug fixes o Quality Department from the CleverLMS side o Checking for fixes and updating the entire platform Unavailability criterion: no user can use the platform regardless of the device used (iOS\Android\Web) Updates that solve accessibility problems are filled in as soon as they are ready, outside the schedule of standard working hours • • cleverlms.com
SaaS Detailed pricing in the cloud* (SaaS) up to 100 users/month $7 $5 100+ users/month Monthly fee per user Flexible pricing system depending on the number of users. License price per year $6 000 Customer & Technical Support $0 We will calculate the budget for your needs. Customization & placement of mobile app $3 000 Everything you need for a quick launch cleverlms.com
Keep your corporate communications at hand cleverlms.com +41 79 887 23 46 +91 892 526 23 99 shekar.s@cleverlms.com