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Coefficients

Coefficients is your business partner in simplifying business process execution while ensuring value delivery. We are of service to some of the world’s leading companies from the online retail, manufacturing and distribution, design and construction, professional services, and digital marketing verticals.

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Coefficients

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  1. PHILIPPINES A BUSINESS PROCESS OUTSOURCING COMPANY WWW.COEFFICIENTSCO.COM

  2. WE ARE SolutionsBeyondVoice. RedefiningOutsourcingona DailyBasis. ImprovingYour BottomLinePerformance. HereatCoefficients, wegoabove andbeyondforourclients. From assessment, tosolutiondesign, to training, transitionandlaunch; wecatertoeveryphaseandwe gotyoucoveredeverystepofthe way. Wedon'tgofortemporary aids. Westriketothecore.

  3. THE HUMAN TOUCH Weinvestinworld-class customerserviceteam staffedwithhumansand notchatbots. MULTITASKING Weinvestintrainingand developmenttocross-train ourstafftotacklesimpleto high-endservicestoovercome skillshortage. PARTNER OF STARTUPS Startupshavebeenusingour talentoutsourcingmodelin buildingsuccessfulbusinessideas.  WHAT SETS US APART

  4. TRANSPARENCY Webuildbetterpartnerships amongourclientstofurther innovationandbetter investmentoptions. OUR BOLD AND INNOVATIVE MOVES Weareaglobaloutsourcing serviceproviderthatuses newtechnologicalinnovations toeffectivelyaddressmarket challenges, enhanceproduct andservices, andmanage talentshortages – while helpingkeepoperatingcostslow. FUTURE OPPORTUNITIES Wecontinuouslycaterto newdemandsandoffer specializedrolesintheBPO industry. WHAT SETS US APART

  5. CUSTOMER CARE - CustomerInquiryResponse - EmailandChatCustomerSupport - ServiceandProblemResolution - SalesSupport - KnowledgebaseDevelopment / Management SALES AND MARKETING - SearchEngineMarketing - SocialMediaMarketing - OutboundSales - Telemarketing - AppointmentSetting - EmailMarketing - B2BSalesSupport CONTENT MARKETING -WebsiteContent - BlogArticles - PressReleases - SEO-OptimizedArticles - BlogCommenting  - ProductDescription - VideoContent - SocialMediaMarketingContent Materials WE DO

  6. KNOWLEDGE AND DATA-RELATED - MarketResearchandSurvey - DataMining - DataResearch - LeadGeneration - DataEntry - DataVerification - DataValidation - DataScrapping GRAPHICS AND MULTIMEDIA - GraphicsDesignand Conceptualization - VideoCreation - AnimationVideos - ExplainerVideos WEBSITE SERVICES ORDER MANAGEMENT - WebsiteDesign - WebsiteDevelopment - WebsiteMaintenance - SEOServices - OrderProcessing - OrderandLeadGeneration WE DO

  7. INDUSTRIES WE SERVE SPECIFIC SERVICES WE PROVIDE BASED ON TYPE OF INDUSTRY PROFESSIONAL SERVICES WEB SERVICES ERETAIL - WebConsultancy - WebDesignand Development - WebMarketing - WebsiteRepair - ProjectNeedsAnalysis - ProjectManagement - InnovationofBusiness DevelopmentProcesses - BusinessSet-Up - ProjectImplementation - CustomerRelationship  - VendorRelationship Management - PurchasingandProcurement  - Accounting - ComplianceandConsulting - WebMarketingandAnalytics

  8. INDUSTRIES WE SERVE SPECIFIC SERVICES WE OFFER BASED ON TYPE OF INDUSTRY DIGITAL MARKETING DESIGN & CONSTRUCTION MANUFACTURING & DISTRIBUTION - SearchEngineOptimization - SearchEngineMarketing - SocialMediaMarketing - ContentCreation - MarketingServices - OutsourcedDesignS - DesignServices - DatabaseManagement - CustomerRelationship Management - WebVideoProduction Services -Autocad - OtherBackofficeServices

  9. Need someone to manage your social media accounts? Need a customer rep for your e-commerce site? Or a weekly supply of freshly baked articles for your SEO efforts? Say no more! Give us the small stuff, so you can focus on the bigger ones. We support you in more ways than one! Here are some of cool stuff we do for our clients! Pick your poison (or two? maybe three?) and let's rev up your business!

  10. CRITICAL SUCCESS FACTORS * DEMONSTRATED EXPERTISE IN EFFICIENTLY MANAGING SEASONAL CAMPAIGNS * PROVEN RISK MITIGATED TRANSITION MODEL * UNIQUE MODEL OF TALENT CREATION, DEVELOPMENT AND RETENTION * USE OF TECHNOLOGY AS A DIFFERENTIATOR * PARTNERSHIP CULTURE IN PROVIDING WIN-WIN FLEXIBLE ENGAGEMENT MODEL * STRINGENT DATA SECURITY POLICIES

  11. PHILIPPINE ADVANTAGE: A DESTINATION OF CHOICE GEOGRAPHICAL ADVANTAGE AND RECOGNITION - MANPOWER POOLING - STRATEGIC LOCATION (AWARDS IF ANY) STABLE ECONOMY - REAL GDP GROWTH RATE WORLD CLASS AND COST-EFFECTIVE INFRASTRUCTURE - ROBUST, REDUNDANT AND COST-EFFECTIVE TELECOMMUNICATIONS, POWER, TECHNOLOGY INFRASTRUCTURE, AND CYBER ZONES BEST IN CLASS LABOR FORCE - WORLD’S THIRD LARGEST ENGLISH SPEAKING POPULATION - STRONG WESTERN CULTURAL AFFINITY - NEUTRAL AMERICAN-INFLUENCED ACCENT - PERCENTAGE OF GRADUATES

  12. OUR TRANSITION METHODOLOGY

  13. OUR RECRUITMENT PROCESS

  14. OUR TEAM

  15. EMPLOYEE RETENTION PROGRAMS * SUNLIFE INCOME PROTECTION & RETIREMENT BENEFIT * HIGHER INCOME * ADDITIONAL LEAVE BENEFITS (SICK, VACATION & BIRTHDAY LEAVES * ADDITIONAL PROJECTS & TRAINING FOR INTERESTED AND ABLE EMPLOYEES

  16. QUALIFICATIONS - Employeeswhohavebeenwiththe companyfor4 - 5years - Provenloyalemployee - Employeewithintegrity, passionfor work, respectforManagement, clientsandco-employees, andbelief inthevisionandmissionofthe company COVERAGE - LifeinsuranceworthP500,000 (around $10,000) - Criticalillnessbenefitworth P250,000 (around $5,000) - Investmentfund (retirement benefit - withdrawablefund value) CONDITIONS - Sunlifepolicypaid100% bythe company - Optiontocontinuewiththepolicy uponresignation / separationwith thecompany INCOME PROTECTION & RETIREMENT BENEFIT

  17. OTHER PAY BENEFITS - Higherthantheminimum wagerequirementinthe Philippines - Additionalleavebenefits (sick leave, vacationleave, and birthdayleave) - MonthlyallowancesforTeam LeadersandSupportStaff (HR)

  18. INTERESTED EMPLOYEES WHO HAVE THE RIGHT SKILLS ARE GIVEN THE OPTION TO WORK ON OTHER PROJECTS (EITHER AS OVERTIME OR ADDITIONAL PROJECTS WITH PAY) NOT ONLY TO RECEIVE MORE PAY BUT ALSO TO ENHANCE THEIR OTHER TALENTS THAT ARE NOT BEING UTILIZED IN THEIR CURRENT PROJECTS / ACCOUNTS TALENT ENHANCEMENT

  19. COMPANY DIRECTION MORE EMPLOYEE- FRIENDLY PROGRAMS HIRING OF PEOPLE WITH DISABILITIES PARTNER CENTERS Thecompanycontinuously comesupwithstrategies thatwouldimprove employeeretentionand turnoverthatwouldbe beneficialforourclientsas well. Wehavestartedsub- contractingsomeprojects tootherstart-upcentersso wecanmeetsomeofthe manpowerrequirements ofourclients. Wehirepeoplewith disabilitieswhohavethe rightskillstodoback- officeanddesignwork..

  20. TOGETHER, LET'S REV UP YOUR BUSINESS! CONTACT MARY ROSE CADIENTE                          ROSIEY.SOMERA                                               WWW.FACEBOOK.COM/COEFFICIENTSBUSINESSPROCESSOUTSOURCING/                                              MARYROSESOMERA@COEFFICIENTSCO.COM                                               WWW.LINKEDIN.COM/IN/MARYROSESOMERA/                                                PHONE: (6342) 7191432

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