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MS Enterprise Social: SharePoint, Office 365, Lync,

See how Microsoft Enterprise Social technologies transform the workplace with a comprehensive, integrated suite of social tools. Bring together social capabilities across networking, collaboration, email, unified communications, and business applications. For more information: www.concurrency.com

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MS Enterprise Social: SharePoint, Office 365, Lync,

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  1. Microsoft Enterprise SocialPresented by Concurrency, Inc.Leverage Technology for Real Change

  2. Introduction to Concurrency • Microsoft Gold Certified Systems Integrator • Serving Wisconsin, Illinois and Indiana since 1989, headquartered in Brookfield, WI • Offering a full range of professional services focused on the Microsoft Platform • Recent Awards: • 2012 Microsoft Content Management Partner of the Year • 2012 Microsoft Central Region Partner of the year • 2012 Microsoft Midwest Partner of the year • 2011 Microsoft Midwest Partner of the year • 2010 Microsoft Midwest Marketing Partner of the year • Follow us on Twitter: @ConcurrencyInc • Event hashtags: #CNCYevent + #eSocial

  3. Business Productivity Infrastructure

  4. Today’s Presenters Bill BigusChief Architect Matt Sims Solution Lead – Unified Communications Peter HurthSr. Consultant – Social Collaboration John AdaliSolution Lead – Dynamics CRM

  5. Enterprise Social Strategy

  6. Enterprise Social Rise of the powerful consumer is driving business transformation >235 terabytes Companies with >1000 employees average more data than the US Library of Congress Always on — Consumers use an average of devices every day 72% of companies are deploying at least one social software tool 4 Inside your business employees want to harness information, connect, engage, and work together in new ways Employees need to extendand connect networks across the firewall to partners and customers Outside your business empowered customers have more information and want to connect in new ways Business & Consumer Millennials will make up of the American workforce by 2025 people around the globe have a social networking account 75% 20% of online consumers expect a response within one hour via social media > 1.5B

  7. Enterprise Social – Goal Alignment • Collaborate across departments and geographies • Make company communication more transparent • Find expertise from all over the organization • Empower all employees to make decisions • Brainstorm new ideas with a broader audience • Manage projects more efficiently • Identify and recognize employee contributions • Share and track important information • Get products to market faster • Build a unified culture

  8. Breaking Down Silos with a Culture of Collaboration “Yammer is the core of the ecosystem that lets us collaborate.” - Greg Moran, SVP and CIO, Infrastructure & Operations, Nationwide • Objectives • Allow executives to better connect with geographically dispersed employees • Engage associates to better serve members Tactics Deployed a custom Yammer-SharePoint integration called Spot as the hub of company communication and collaboration. • Results • Increased productivity • Flattened hierarchies • Exposure of hidden talent and expertise • Improved customer service

  9. Microsoft Unified Communications:A Social Experience

  10. Lync 2013 • Lync is: • The cornerstone of Microsoft’s vision for enterprise communications • A platform which provides instant messaging & presence / conferencing / ‘WebEx’-style meetings and content sharing / PBX replacement services • Secure (MTLS, SRTP) • Deeply integrated with Microsoft Office, esp. Outlook • Extensible (Robust APIs – UCMA, UCWA)

  11. 254m Skype’s Mission: TO BE THE GLOBAL COMMUNICATIONS PROVIDER THAT BILLIONS OF PEOPLE DEPEND ON EVERY DAY FOR SHARING EXPERIENCES. Skype connected users 40m 300bn minutes of video and voice minutes concurrent users 25% of international calling minutes (combining PSTN and Skype-to-Skype) are Skype-to-Skype minutes ~50%of all Skype-to-Skype minutes include video

  12. Lync 2013 & Skype: Connecting People • Federation • Lync • Yahoo! • Office 365 • AOL • XMPP Email IM Voice & Video Social Networking

  13. Lync 2013: Connected Experiences • Lync 2013 (VPN-less Remote Connectivity) • Lync Web App (HTML 5, JavaScript) • Lync 2013 Mobile • Video • Content Sharing • VoIP • Carrier (LTE, 3G) & WiFi • Platform Support – Windows Phone, iOS, Android • Tablet Support

  14. Demonstration Lync and Skype Integration

  15. SharePoint 2013 &

  16. SharePoint 2013 • SharePoint is: • Microsoft’s business productivity platform for content management, collaboration, business intelligence, etc… • Available as a cloud service, part of Office 365, or as an on-premise server • SharePoint provides a more “formal” approach to collaboration, offering more structure and control • Lifecycle management • Enterprise search • Document controls • Much, much more…

  17. Yammer is: • Focused on helping companies become more open and connected • A private social network (which can be extended to outside entities) • Two flavors: Enterprise & Basic • Enterprise is included with most Office 365 “E” plans at no additional charge • What do you get with Enterprise?

  18. Enterprise Adds: • Branding • Administrative interface, including user management • Security – password policies, IP range filtering, directory sync & SSO • Data export • Integration with SharePoint (Office 365) & DCRM • Service status • Post to Yammer • Global admins

  19. & SharePoint Roadmap Today Tomorrow Future Basic Integration Deeper Connections Connected Experiences Web Parts Open Graph Documents Feeds Identity New experiences that combine social, collab, email, instant messaging, voice, and video  

  20. Demonstration Yammer Integration with SharePoint 2013

  21. Yammer References • Yammer Plans & Pricing • about.yammer.com/pricing/ • Why Yammer Enterprise (PDF) • bit.ly/1d4D05G • Start Your Social Journey • about.yammer.com/social-journey/

  22. Dynamics CRM 2013 &

  23. Dynamics CRM 2013 • CRM is: • Microsoft’s platform for organizing, automating, and coordinating business processes that promote customer satisfaction and loyalty in the sales, marketing and customer service fields • Customer Relationship Management • Available as a cloud service, part of Office 365, or as an on-premise server • CRM provides a unified platform for your customer data • Intuitive user interface to deliver amazing customer experience • Configure once, use anywhere • Full mobile support

  24. Demonstration Yammer Integration with Dynamics CRM 2013

  25. References • Dynamics CRM 2013 • http://www.microsoft.com/en-us/dynamics/crm.aspx • Microsoft Dynamics CRM Team Blog • http://blogs.msdn.com/b/crm/

  26. Four Factors for a Successful Social Journey Clarity of Vision Sponsorship & Participation Integration Community Management Your organization can explain how Enterprise Social helps them do their job better. The right sources of business data are connected to your Enterprise Social solution. A proactive, analytics-based approach is applied to driving value. Executives and key contributors are committed to driving adoption and show it by participating.

  27. Next Steps • Create or Update Enterprise Social Strategy • Select Goals to align to Enterprise Social Strategy • Map Enterprise Social Goals to Measured Value • Develop a Business Case for Enterprise Social • Determine Actions to Achieve Enterprise Social Goals • Measure Progress on Enterprise Social Goals • Evaluate, Adapt, Iterate (Learn)

  28. Questions? Bill BigusChief Architect Matt Sims Solution Lead– Unified Communications Peter HurthSr. Consultant – Social Collaboration John AdaliSolution Lead – Dynamics CRM

  29. Survey FREE Enterprise Social Assessment: Review your enterprise social strategy to help achieve business goals and results. Discuss how to better leverage your Microsoft investments in Office 365, SharePoint, Lync, Yammer, and Dynamics CRM 2013 by using the social capabilities within these products. Business Case for Social: Create or update the business case for Enterprise Social Collaboration for your organization. Includes documenting and presenting the benefits, investment options and organizational changes needed to utilize social to achieve business results and meet your organization’s goals. Business Productivity Learning Session: Conduct a review session with one or more of your key business areas to see the latest Microsoft Platform capabilities found in Office 365, SharePoint, Lync, Yammer and Dynamics CRM. The session includes discussions with business areas on how these capabilities can be applied to improve operations, communication and collaboration.

  30. MEGA Mobility Contest Enter to win a Microsoft Surface Pro! How to WinBriefly describe (100 words or less) your business case on how empowering users with Microsoft Enterprise Social technologies will improve productivity within your organization. Email submissions by 1/24 to: contest@concurrency.com

  31. Upcoming Events Illinois Chicago – Downers Grove Wisconsin Milwaukee - Madison Feb 13, 14 - Business Critical Automations (SharePoint, Lync, Automation) March 13, 14 - Modern Data Center Roadmap Planning * Topics are subject to change

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