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Outsourcing refers to contracting out certain business functions or processes to third-party providers, often within the same country or region. This allows companies to focus on core competencies while leveraging external expertise. For more information visit us: https://www.agicent.com/blog/outsourcing-vs-offshoring/
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Outsourcing Vs Offshoring Today, outsourcing and offshoring are integral parts of almost every business strategy, as they help in efficiency and innovation, by continually evolving in response to economic, technological, and geopolitical shifts. In short, these models not only help to shape your corporate strategies but also influence global labor markets and economies. So, if you are not using them in your business, you are behind the curve.
Understanding of Outsourcing & Offshoring Outsourcing, at its core, means you are hiring third-party services to complete a piece of work or a whole project, which involves delegating specific tasks or services to external companies, often to harness specialized expertise or reduce costs. For example, Google outsources IT management to firms in India, and Nike outsources manufacturing to factories in Vietnam and China.
Evolution of Outsourcing Outsourcing began during the Industrial Revolution in the 18th century when businesses started contracting out non-core activities to outside experts with a view of improving efficiency. First, it was limited to simple clerical work such as accounting, but, in the late 20th century, outsourcing expanded with the emergence of Business Process Outsourcing (BPO), which also includes more complex service activities such as call center and IT support.
Evolution of Offshoring Offshoring started to gain momentum in the 1980s and the 1990s due to enhanced telecommunications and the Internet. From then, most developed Western firms started relocating manufacturing and IT services to developing countries like India and China. So, you can mark this era as the start of a new global economy, where geographic boundaries became less relevant to scale businesses.
Types of Outsourcing and Offshoring Actually, the types of outsourcing depend on individual perspectives. For instance, HubSpot covers 7 types, PearlTalent covers 9, and Digital Minds BPO covers 11 types of outsourcing in their articles. Here, we list 4 categories that encompass almost all types: IT Outsourcing: Hiring top companies, like Agicent, to facilitate IT functions like software development, maintenance, and support.
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