80 likes | 95 Views
Digitcom is a telephone supply system and installation company. We also organize system relocation and upgrade as well as voice and data cabling. If you are planning to make your telecom service at one place than get ready to connect with us. We sell both premise and hosted PBX solutions and we also provide services to all types of business small as well as large. For more information visit to our site.
E N D
Digitcom A telephone system supply and installation company
Digitcom was established in 1991 as a telephone system supply and installation company. • Over the years we have expanded our products and services offerings to include Avaya's IP Office and Communications Manager phone systems, Nortel Norstar, BCM (Business Communications Manager), NEC's SV8100, SV8300, and SL1100, Hosted PBX and SIP trunks. • We also organize system relocations and upgrades, as well as provide voice and data cabling. • Not only are we one of the few companies in Canada that sells both premise and hosted PBX solutions, we've also built our own cloud infrastructure. It resides at 151 Front Street in downtown Toronto. • Digitcom is a Canada-wide leader in voice and data communications. Introduction
At Digitcom we are committed to ensuring a positive customer experience at every touchpoint. Below are some of the ways we provide ongoing service and support for each and every customer: • Over 45 highly-trained and talented staff, all of whom stand dedicated to providing you with the best service and support from the initial purchase of your phone system to installation, training, ongoing service, maintenance and support. Customer Service and Support
Our team of over 17 certified field technicians and in-house technical support groups who work closely together to resolve customer technical issues efficiently, eliminate unnecessary site visits and reduce wait times. • We provide on-site system training for your entire staff and conduct monthly training seminars out of our head office.
A 24-hour hotline with a 2-hour turnaround time for any major emergency and a highly efficient online ticketing support system. For after hour emergency support call our main line, 416-783-7890 and dial 911, please don't open emergency support tickets through our web site.
Before your new voice system goes “live” your Digitcom Customer Service Representative will be available on-site to provide system training for all company staff. It is during this time that training sessions (45-minutes to one hour in length) between your Digitcom Rep and groups of six to eight employees will be conducted.
To increase both employee familiarization and comfort with the new system, your Digitcom Rep will also distribute comprehensive training guides and customized memos/flowcharts during these sessions. • Our dedicated staff will be with you and your company every step of the way, and if our training happens to leave a question unanswered, we’re just a phone call away. We look forward to working closely with you.
For more information visit to our site * http://www.digitcom.ca * https://www.facebook.com/digitcomtelecom * https://twitter.com/digitcom *https://www.linkedin.com/company/digitcom-inc *https://www.youtube.com/user/DigitcomTelecommuni Thanks for watching