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16. The bureaucracy. What is bureaucracy?. Rule by officials Indispensable, yet “illegitimate” Two issues: responsiveness : how to make bureaucrats accountable? effectiveness : no competitive market to judge efficiency. Delimiting bureaucracy:. Weber’s model of bureaucracy.
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What is bureaucracy? • Rule by officials • Indispensable, yet “illegitimate” • Two issues: • responsiveness: how to make bureaucrats accountable? • effectiveness: no competitive market to judge efficiency
Weber’s model of bureaucracy • Division of tasks • Impersonal authority • Recruitment based on competence • Job security • Disciplined hierarchy
Evolution: W Europe vs. US • Bureaucratization & modernization • From monarch’s personal service to public service • Depersonalization of administration
US: more pragmatic • 19th century: from spoils system to merit-based • 1883: Pendleton Act → Civil Service Commission: recruitment & regulation of federal employees
Reaching zenith: 20th century • Depression, World Wars → government intervention • W Europe: welfare state • ~1980: public employment - 1/3 of workforce (UK & Scandinavia)
1980s & 1990s: Conservative challenge • Fiscal crisis → Reagan, Thatcher • New style of bureaucracy: • Emphasis on efficiency & effectiveness
Recruitment: how? • “Strong” vs. weak states • Generalist(S)vs. specialist(W) • Generalist (unified): civil service (not specific position) • Specialist (departmental): specific position
“Representative bureaucracy” • Theory • Passive representation: bureaucracy ≈ population • Active representation: policies ≈ public preferences
Organization • Department (ministry) • Division (department) • Non-departmental bodies
Departments & divisions • Government department/ministry: various functions of the state (e.g., Ministry/Dep’t of Education) • Divisions: operating units (e.g., primary, secondary, higher education) • Hierarchical vs. autonomous (US)
Non-departmental public bodies • Ambivalent position: created & funded by government, but only occasional control • State-owned enterprises (SOE) • Other statutory agencies • non-statutory organizations
Regulatory capture • Arises when public agencies created to regulate a certain industry come to serve the interests of those they supervise • E.g., US state utility commissions
Accountability • Internal controls vs. external scrutiny • Internal controls: • Ministerial direction • Formal regulation • Inter-departmental competition • Professional standards
External scrutiny • Legislature & judiciary • Ombudsman • Interest groups & mass media
Ombudsman • Public official appointed by the legislature to investigate allegations of maladministration in the public sector. • Originated in Scandinavia; emulated elsewhere
NPM: New public management • Government is the problem, not the solution; NMP: • administration → management • government → governance • Where? Anglo-American & Scandinavia • Why? “Weak” states
NPM: components • More discretion to managers • Setting explicit targets • resources ↔ results • Flexibility inrecruiting & training • Cost-cutting (more with less)
New democracies • Legacy: over-powerful, corrupt & unaccountable bureaucracy • Task: shift to a Weberian model • Problematic for market • Progress: Civil Service Acts
Authoritarian regimes • Bureaucracies play a crucial role • Sometimes a modernizing force • Typically a break to modernization • Communism: massive scale • Fascism: gov’t w/o administration