1 / 5

ITSM Integration Benefits and Best Practices

IT Service Management (ITSM) integration helps organizations align disparate ITSM vendor services and applications. <br><br>In modern, data-driven business, aligning such services and applications is crucial, since many organizations leverage various vendors to serve their customeru2019s needs.

Enoch9
Download Presentation

ITSM Integration Benefits and Best Practices

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. ITSM Integration Benefits and Best Practices

  2. IT Service Management (ITSM) integration helps organizations align disparate ITSM vendor services and applications. • In modern, data-driven business, aligning such services and applications is crucial, since many organizations leverage various vendors to serve their customer’s needs. • In order to provide a seamless and consistent standard of service, an organization’s ITSM applications must be connected. Such interconnectivity enables inter-application workflows, allowing data to transfer securely between apps.

  3. Benefits of ITSM Integration • ITSM integration helps streamline what would otherwise be a complex and disjointed technology stack. This provides value by enabling greater scope for automation, improved standards of service for the customer, less informational silos and more readily available data. Here’s a breakdown of the key benefits of ITSM integration: • Increased Automation. By reducing the need for manual data entry, organizations save time and are able to expend their resources on more value-adding activities. This also mitigates the potential for human error and the associated financial and reputational costs.

  4. Top Five ITSM Integration Best Practices There are five key best practices for ITSM integration that organizations should consider before implementing a strategy: • Use a managed service: The need for service management integration is born of the amount of outsourcing typical of modern organizations. Because of this, it might seem counter-intuitive to work with an integration partner. Organizations should use a trusted service integration provider to get the job done. • For detailed information visit blog link mentioned on next page…..

  5. Contact Us Location: 10801 N Mopac Expressway, Building 1, Suite 100, Austin, TX 78759 Contact: +1 888 620 8880 E-mail: info@perspectium.com More information about the topic visit https://www.perspectium.com/blog/itsm-integration-benefits-and-best-practices/

More Related