Knowledge-Based Governance August 2007

1. Knowledge-Based GovernanceAugust 2007 STC Board Reports

2. Two Sections • STC member information features and practice (iMIS features) • Board objectives and organization Open for Responses • August 6-10, 2007 Participation • 1326 (up from 918 in May) Innovations • Used SurveyMonkey.com for this survey. Office Liaison: Maurice Martin KBG August 2007 STC Board Reports

3. PART I: STC member information features and practice Date STC Board Reports Slide 3

4. Question • One feature we could add to the new system performs automatic chapter assignments. This means that a) when you join, this feature automatically assigns you to a chapter based on your zip/postal code; and b) when you move to a new area, you're automatically reassigned to a new chapter based on your zip/postal code. Which of the following best expresses your thoughts on this "auto-assign" feature: Select one • Turn that feature on for all members! Switching chapters is something we shouldn't have to remember when we move. • Turn that feature off for all members! Members should decide if and when they switch chapters—it shouldn't be done by a computer program. • Give me the option on my change-of-address page to opt-in to this feature or opt out of it. This way, everyone has the option of deciding. • No opinion Response Rate • 1317 (out of 1326) Office Liaison: Maurice Martin Question 1 STC Board Reports

5. Question 1 results Office Liaison: Maurice Martin Date STC Board Reports Slide 5

6. Question 2 Question • Do you want the capability to update your address on the Web site in real-time? Select one • Yes • No Response Rate • 1304 (out of 1326) Office Liaison: Maurice Martin Date STC Board Reports Slide 6

7. Question 2 results Office Liaison: Maurice Martin Date STC Board Reports Slide 7

8. Question 3 Question • STC’s membership directory currently allows you to search by name only. Would you like to be able to refine the search based on: Check all that apply • City/State • Chapter • SIG • No opinion Response Rate • 1313 (out of 1326) Office Liaison: Maurice Martin Date STC Board Reports Slide 8

9. Question 3 results Office Liaison: Maurice Martin Date STC Board Reports Slide 9

10. Question 4 Question • You have the ability to join multiple STC communities (both chapters and SIGs). Most members join communities when they join STC or when they renew their STC membership. Would you derive benefit from being able to join communities online at any time during the year? Select one • Yes, I'd like to be able to do that. • No, that's not a feature I care about. • No opinion Response Rate • 1315 (out of 1326) Office Liaison: Maurice Martin Date STC Board Reports Slide 10

11. Question 4 results Office Liaison: Maurice Martin Date STC Board Reports Slide 11

12. Question 5 Question • Do you find the STC Forum useful? Select one • Yes • No • I didn’t know it existed. • No opinion Response Rate • 1315 (out of 1326) Office Liaison: Maurice Martin Date STC Board Reports Slide 12

13. Question 5 results Office Liaison: Maurice Martin Date STC Board Reports Slide 13

14. How is the STC Forum marketed? Office Liaison: Maurice Martin Date STC Board Reports Slide 14

15. How is the STC Forum marketed? Office Liaison: Maurice Martin Date STC Board Reports Slide 15

16. Question 6 Question • If you answered No to question 5, please tell us why: Select one • Not enough time • Too much noise and not enough substance • Don’t want the hassle of another login • Don’t find the topic areas compelling Response Rate • 256 (Note: Only 207 answered “No” to question 5.) Office Liaison: Maurice Martin Date STC Board Reports Slide 16

17. Question 6 results Office Liaison: Maurice Martin Date STC Board Reports Slide 17

18. Question 7 Question • Currently the STC Forum can be read by anyone, but only members may post. Do you think STC should: Select one • Allow only members to read and post • Allow non-members to read, but not to post • Allow non-members to read and post • No opinion Response Rate • 1311 (out of 1326) Office Liaison: Maurice Martin Date STC Board Reports Slide 18

19. Question 7 results Office Liaison: Maurice Martin Date STC Board Reports Slide 19

20. PART II: Board objectives and organization Date STC Board Reports Slide 20

21. Question 8 Question • Please select two areas on which you would like to see STC focus most of its energies and resources in the coming three to five years: Select two • Telling our powerful story • Implementing a strategic business model • Growing relationships and choosing partners • Making money • Growing and supporting our leaders • Improving practice through research and education Response Rate • 1236 (out of 1326) Office Liaison: Maurice Martin Date STC Board Reports Slide 21

22. Question 8 results Office Liaison: Maurice Martin Date STC Board Reports Slide 22

23. Question 9 Question • The current STC Society-level volunteer organization has six main areas of work. Our Bylaws require that committees supporting two of these—Governance and Finance & Audit—must always be in place. The other committees may or may not be in place, depending on the objectives of the Board at that time.Below is a list of possible committees with hints as to their activities. Please choose the one area (besides the two required) that you believe is most important to the Society and needs to receive consistent support and focus going forward: • Finance & Audit • Governance (bylaws, nominating committee, policies & procedures, etc.) Office Liaison: Maurice Martin Date STC Board Reports Slide 23

24. Question 9 (continued) Select one • Business Development (certification studies, sponsorships, partnerships, membership growth, etc.) • Communication (public relations, Web site, member communication, etc.) • Communities (LCR, SIGs, community affairs, voice of the communities, etc.) • Professional Growth (competitions, standards, education, and recognition) Response Rate • 1266 (out of 1326) Office Liaison: Maurice Martin Date STC Board Reports Slide 24

25. Question 9 results Office Liaison: Maurice Martin Date STC Board Reports Slide 25