Remote Administrator 2.2

1. Remote Administrator 2.2 The only remote control program that meets your needs… The choice of IT professionals

2. An ideal solution for corporates Radmin is the world’s premier remote control software. Radmin combines remote control, helpdesk components, and network monitoring in a single, integrated application that is extremely fast, secure and robust. It is, in fact, light-years ahead of any other remote control toolkit available today. Radmin is well tested on a large number of big corporate networks with as many as 10,000 computers and more. For many big corporations, banks and educational organizations it helps to solve a number of network management problems for several years. Our customers According to eWeek information, the organization with 20 000 end users and $2,9 million technical support budget could save approximately $388 000 by implementing remote control software. So remote control software reduces costs by 13%.

3. System Administrator Tool Radmin is the award winning software that meets the needs of system administrators. Radmin lets you see another PC's desktop in a window on your local screen. System administrators can operate remote PC’s as if they were right there at the remote PC, exploring their drives, troubleshooting the workstations and servers, launching applications, etc, etc. With Radmin system administrators can remotely: • monitor multiple hosts • manage your network efficiently • get fast and secure access to all computers in your LAN and other locations as well • provide access to corporate applications to those users who need to work remotely • get access to their computers when traveling • transfer files • control remote workstations via telnet-server I have been using netmeeting (from home) to keep tabs on a backup server at work for a long time. Once I tried Radmin, and set the refresh to 1000 per sec, I was able to get a faster response than netmeeting had _ever_ provided. I'd rather pay for such a great product than use a the free netmeeting - and I just did. Joseph Pippin Network Administrator Systems Contractors, Inc

4. Towards small and medium size business needs With Radmin, you can run your business computers from anywhere on the Internet and over direct telephone lines. Radmin gives you access to your home/office computers from any city, any continent, at any time of day or night. • Administrating and troubleshooting office computers (as well as performing other Helpdesk activities). • Having access to your data from anywhere, at anytime. • Reducing technical support costs • Increasing employees productivity due to downtime minimization • Provide timely quality customer support to your clients. • Provide access to office computers and data to those employees who are in business trips. • Increase employees’ mobility Really awesome speed working remotely (which I do daily). Radmin works at the same speed as if I were at my desk (at least I don't notice the difference). I can multi-task with several programs (ACT, Outlook, Word, Peachtree) on XP Pro at the same Very impressive and makes working remotely for my business extremely efficient and best of all - no frustration - now I enjoy working remotely. Richard L. Stepkin Occupational Audiologist, President Enviromed Corp

5. A great helpdesk tool The helpdesk technician is a person dedicated to troubleshooting and resolving computer issues submitted by users with different experience levels.The variety of ways helpdesk technician can organize the support – from consultation via phone to traveling to the user’s site – cause the waste of time and decrease end users’ productivity. The only way to reduce traveling costs and increase support efficiency is to resolve issues remotely. Using Radmin, the end users’ machines can be operated directly from the support person’s PC without anyone having to leave their desk. • With Radmin you can: • Greatly improve end-user productivity by keeping their PCs and servers up and running • Increase helpdesk service quality by significantly improving response times • Minimize downtime by speeding problem resolution • Make every PC accessible from anywhere anytime

6. Telecommuting In our connected world Telecommuting or partial telecommuting is an increasingly popular form of employment. It benefits both employers (lowers office support costs and provides more flexibility) and employees (more time with family, higher mobility). In 2003, according to the International Telework Association and Council (ITAC), there were approximately 46.9 million Americans telecommuters. Every year this figure has grown by about 40%. With increased availability of broadband access and VPNs, it may be time to consider telecommuting as an option for yourself or your staff members. • Using Radmin, telecommuters are able to: • Read their emails. • Troubleshoot problems. • Transfer file to and from office computers or corporate LANs. • Share information with colleagues.

7. Educational Usage Radmin is the solution that makes computer-based teaching more effective. With Radmin, a single teacher can instruct, monitor and assist students directly from his own PC without making students leave their own home. Radmin can be used to work either with individual students or with entire class, giving every student the same opportunity to gain hands-on experience. Radmin is easy to learn and requires no special training. Radmin enables to: • Show any screen in real-time to all students. • Transfer all image changes immediately to students’ displays. • Monitor and assist students. • Better control each student using the multiple monitor supper feature. • Deliver hands-on experience to your students. • Avoid expensive investments in extra hardware demanded be other remote control tools.

8. Incredible speed of work Radmin is the fastest remote control software on the market. It is optimized for low-bandwidth connections such as modems. Connecting via modem, screen refreshment rate reaches 5-10 updates per second. If connected to a LAN you can work on remote computer with real-time speed, reaching over 100 screen updates per second. Radmin proved its incredible speed in various independent comparisons. The tests showed that Radmin is 10 times faster than other remote control tool.

9. Complete Security • New, fully OS-integrated NT security system with NTLMv2 support. Permissions for Radmin connections can be given to users from trusted domains and active directories. • A challenge-response password authentication method (MD5 and Twofish). • Radmin prevents incorrect Server configurations. Radmin Server 2.2 does not allow empty passwords. • Active protection of encrypted server settings, which are stored in the system registry. Only a user with administrator rights can access this registry branch. • Provides the highest protection possible against any third party intervention by using Twofish 128-bit encryption. • IP filter table lets you restrict remote access to specific IP addresses and networks. • Radmin generates unique private keys for each connection using a large random bit sequence that achieves unsurpassed protection. • Smart protection from password guessing. • Radmin starts as a service and doesn't start as an application on Windows NT/2000/XP/2003, which greatly improves security.

10. Highlights • Real-time no-lag remote control in different modes such as: • full control mode • view mode (full-screen, scaled, windowed) • Supports multiple connections on both server and client. • Additional connection modes: • File transfer via an Explorer-like interface • Shutdown Connection Mode. • Telnet mode • Shut down • Unlimited phonebook for Radmin connections • Security: • Fully OS-integrated NT security system with NTLMv2 support NEW • Radmin user security mode • Runs only as a service on Windows NT/2000/XP NEW • 128-bit strong encryption is used to encrypt all data streams. • IP filter allows access only from specific hosts and networks (full CIDR support) • Specific access rights for different users. • Smart protection from password guessing and DOS attacks NEW • Server password protection • Logging feature. • Supports all screen resolutions and color depths.

11. 8 reasons to choose Radmin

12. Company profile Famatech, founded in 1999, is best known for its award-winning Remote Administrator, the leading remote control software used on millions of desktops around the world. Famatech's Remote Control Technology enables technicians to quickly provide an optimal network management, remote support and helpdesk services. The company follows a very successful strategy of providing maximum assistance to corporate helpdesks, system integrators and Value Added Resellers specializing in providing network services. OUR CLIENTS IBM HP AT&T Alcatel Barleys The Bank of New York Pricewaterhouse Coopers Cleveland Clinic Foundation University of Texas Medical University of Calgary