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World Wide Technology Overview Premier Value Added Reseller Procurement & Logistics Services Supply Chain Services Engineering & Integration Services Leasing IT Consulting Light Manufacturing/Assembly Markets: Public Sector/Commercial, Auto, Telecom
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World Wide Technology Overview Premier Value Added Reseller Procurement & Logistics Services Supply Chain Services Engineering & Integration Services Leasing IT Consulting Light Manufacturing/Assembly • Markets: Public Sector/Commercial, Auto, Telecom • 2003 Revenues: $1.2 Billion - 490 Employees • Profitable, $130 M credit line • ISO 9000:2000 & TL 9000 Registered • Logistics Centers throughout U.S. Employees
Locations & Facilities St. Louis, Missouri Campus Headquarters St. Louis, Missouri 20,000 sq. ft. St. Louis, Missouri 173,500 sq. ft. Detroit, Michigan 45,000 sq. ft. Livermore, California 90,000 sq. ft. Nashville, Tennessee 17,000 sq. ft. Reno, Nevada 30,500 sq.ft. Sales Offices: McLean, Virginia Detroit, Michigan San Diego, CA Tuscaloosa, Alabama. TL9000 Austin, Texas 60,000 sq. ft. Plano, Texas 150,000 sq. ft.
Customer Supply Chain Complexity Lack of Visibility Whole Order Delivery? Fixed costs of personnel and facilities Missed Delivery Dates Major OEM Major OEM Staging & Installation Major OEM Major OEM Minor Supplier Minor Supplier Logistics Minor Supplier Inefficient Procurement Processes Value Added Reseller Value Added Reseller Missing Parts, duplicate orders stranded inventory Master Distributor Value Added Reseller Master Distributor Distraction from Core business
Streamline the Complex Suppliers WWT Provides Visibility and Management to the Entire Process Major OEM Major OEM Customers Major OEM Supplier Minor Supplier Supplier Value Added Reseller WWT's capabilities combine procurement services and logistics functions with powerful, Internet-based information systems technology Value Added Reseller
Breadth of Services Missouri Out-sourced Operations Hardware & Software Sales &Fulfillment Supply Chain Services 3PL Manufacturing Supplier Hub Customer Services Warehouse Consolidation Sourcing Logistics & Procurement Services Staging Technical Services Configuration Asset Management Deployment Management Leasing Value Added Reselling Pre-Sales Support E-commerce Enabled Corporate Standards Vendor Neutral Customer & Supplier Integration Highest Certification Levels System Integration Purchase Orders Invoices Payment Catalog Ariba / C1 Asset Mgmt Advance Shipping Custom Integration Robust Systems Infrastructure Oracle ERP, Sun, Cisco, Microsoft, Comergent
WWT 2003 Awards World Wide Technology Receives Dell Customer Experience Award Telcobuy Receives SBC 2003 Supplier Recognition Award Cisco Systems Names World Wide Technology a Runner Up in Cisco Growing with Technology Award Ceremony NMSDC Council Honors David Steward for his Commitment to Minority Business Development World Wide Technology Named to St. Louis Regional Technology Top 50 for Seventh Consecutive Year OSHA Awards World Wide Technology Certificate of Appreciation GSA Give WWT "Industry Partner Excellence Award"
Inherent Value to the Telecom Supply Chain... lower cost structure lower ROI hurdles local presence flexibility ability to customize …New challenges requires focus on… improved value proposition beyond low margin & basic distribution service offerings Improved governance Strategies for long-term profitability Growth and diversification new customers, services or penetrating new industries Diversity Supplier Telecom Supplier Diversity Task Force June 2003
Task Force Recommendations • Implement Effective Sourcing for Supplier Diversity • Enhance Risk Mitigation Activities in Supply Chain Management Practices • Deploy Process Quality & Control • Improve Access to Capital & Financial Management • Accelerate Supplier Diversity Participation through Industry Collaboration