Certification in Information Technology

1. Certification in Information Technology Overview Online course in Information Technology the students would be able to explain & understand History of computers, how does computer works, the required Hardware and software, evolution of operating systems, how does Internet came into existence and the use of Microsoft word and Microsoft Power point in our day to day life. Information technology IT is generally associated with the application of technology to deal with business issues. As such, the IT workforce is oriented toward developed technologies such as hardware systems, OSes and application software. Proficiency in IT is

2. required to identify the hardware and software components that should be used to enhance a specific business process. IT pros work with a variety of technologies, such as server OSes, communications devices and software, and applications. Careers in Information Technology The information technology profession is extremely diverse. IT workers can specialize in fields such as software development; application management; hardware components; server, storage or network administration; network architecture; and more. Many businesses seek IT professionals with mixed or overlapping skill sets. Among the most common IT job titles are the following: Chief information officer (CIO): This person is responsible for IT and computer systems that support the goals of the business. Chief technology officer (CTO): This person sets the technology goals and policies within an organization. IT director : This person is responsible for the function of the business's technology tools and processes. This role may also be called IT manager or IT leader. System administrator (sys admin): This person configures, manages, supports and troubleshoots a multiuser computing

3. environment. Within a business, this role can be divided up by technology, requiring an administrator or team dedicated to server, desktop, network administration, virtualization, or other components and technologies. Developer or software engineer. This person or team writes, updates and tests code for computer programs to meet internal or customer-facing business objectives. Chief IT architect or IT architect. This person examines and changes IT functions to best support the business. Professional Skills Technical writing: Technical writers write technical and software manuals, handbooks, technical guides and provide online help. Anyone who writes about technology for other people is typically referred to as a technical writer. Most professionals require some technical writing skills. In the information technology realm, project managers and analysts write a large number of technical documents that must be clear and concise. IT Service and Support IT Service and Support provides customers or end users with information and support related to an organization's information technology products and services. These support activities are collectively referred to as help desk or service desk functions, and are performed as a subset of IT Service Management (ITSM).

4. IT Service Management IT Service Management, also known as ITSM, focuses on the implementation and management of quality information technology services through people, processes, and information technology, based on standardized process improvement frameworks and methodologies. This course comprises seven lessons on IT service management. Each lesson includes a combination of Wikipedia readings, YouTube videos, and hands-on learning activities.