How ImpexDocs Came a Long Way Along Since Its 2004 Launch

1. IMPEXDOCS

2. HOW IMPEXDOCS CAME A LONG WAY ALONG SINCE ITS 2004 LAUNCH

3. Launched in 2004 with the main aim to help the exporters in Australia, IMPEXDOCS instantly started working on an electronic tool. Overall, their main preference was to develop a system that can replace manual export operations with the electronic ones. With this in mind, the team introduced its first solution in the year 2005. It was a client-server-based export documentation software that could be installed on the desktop/laptop. • THE THREE IMPORTANT ASPECTS NOTABLE ABOUT IMPEXDOCS FROM THE VERY BEGINNING ARE THAT IT ASSISTS EXPORTERS IN: • First, adding value to the business processes • Second, meeting the international trade compliance needs • Third, smooth documentation management BUILDING THE FIRST EXPORT SOFTWARE WITHIN A YEAR

4. While tasting success through their robust solution, the company kept pace with the changing times. As a result, they made a big move by switching to the cloud with a number of goals in mind: • FIRSTLY, PROVIDING AN INTEGRATED PLATFORM THAT CAN BE ACCESSED FROM MOBILE DEVICES EVEN REMOTELY • SECONDLY, REDUCING THE INFRASTRUCTURE COSTS ASSOCIATED WITH INSTALLING AND UPGRADING DESKTOP-SOLUTIONS • THIRDLY, ADDING MORE SPEED TO THE DOCUMENTATION PROCEDURES AND OTHER EXPORT OPERATIONS • Not only did the transition impressed the company’s old clients, but also attracted the new ones. Their cloud-based software can be used as a complete package or can be customized according to the individual needs. Introduction of Cloud-based Solution in 2013

5. In addition to the cloud software, ImpexDocs came up with the idea of offering dedicated and expert managed services. The primacy goal of these services was to let the businesses focus on their core operations and growth strategies. For this, their expert service providers began to offer assistance at five important stages: • PRE-SHIPMENT • PACKING • PRELIMINARY DOCUMENTATION • DOCUMENT APPROVALS • FINAL DOCUMENTATION • Besides, the company also started consulting services to guide exporters exporting goods in different categories and to different importing countries. For instance, they offer expert advice on how to submit a request for permits and obtain health/phytosanitary certificates for meat as well as grains. Taking It Further with Managed Services Starting 2015

6. As a result of this long journey, IMPEXDOCS has achieved the milestone of serving more than 600 export businesses across Australia. These include not just the small and medium-size enterprises, but also the large ones as well as the multinationals. Moreover, they have extended their reach to a number of industries including horticulture, dairy, agribusiness and grains and so on. Their clients include the export and supply chain executives as well as the CEOs and CFOs who are responsible for hassle-free export operations within their respective organizations. One can expect uniquely-tailored services from the company to make the export documentation processes absolutely efficient and productive. REACHING THE 600+ CLIENTS MARK IN 2020

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