Learning Through Experience: A Cakewalk with WalkMe

2. Note from InfoPro Learning:We are excited to have recently entered a partnership with WalkMeTM and love to share our experience with them; our designers love the tool, and so do our customers! We did not receive any compensation for this article. Our team uses various L&D technologies and we encourage open and honest reviews to provide better insight to our customers, colleagues, and peers in the industry.

3. Tell me and I forget. Teach me and I may remember. Involve me and I learn. – Benjamin Franklin “

4. Modern advancements in technology have empowered us with remarkable tools to increase learner involvement and reduce their overall learning curve. One such tool is WalkMeTM.

5. What Is WalkMetm?

6. WalkMeTM is a cloud-based platform that seamlessly integrates with an online application/website and helps create step-by-step guidance (Walk-Thrus – as WalkMeTM calls these) for users/learners. It includes three components: WalkMeTMEditor WalkMeTMPlayer Menu WalkMeTMAnalytics

7. An add-on that runs within the Firefox browser and helps create, edit and manage WalkMe interventions 1. WalkMeTMEditor

8. A one-click access tab that allows users to immediately view and access a list of available Walk-Thrus 2. WalkMeTMPlayer Menu

9. A comprehensive utility that provides analytics data for Walk-Thrus 3. WalkMeTMAnalytics

10. 8 Reasons Our Instructional Designers Love WalkMetm?

11. WalkMeTM includes the WalkMe Editor, which is an add-on that runs within the Mozilla Firefox browser. All you have to do is click the widget/add-on and the Editor will appear as a sidebar. The sidebar then grants access to various WalkMe features. Provides Easy to Use, Intuitive Interface with Numerous Features

12. WalkMetm features. • The sidebar then grants access to: • Provide step-by-step guidance to learners/users via a series of steps shown in interactive balloons. • Grab attention through important messages or announcements • Conduct surveys to gather learner reaction feedback • Solve common interface/navigational challenges by placing clickable items on the software application • Provide additional reference material that learners can go through without leaving the current interface • Create task lists for learners to complete as a part of their training

13. Once an instruction balloon is attached to an element/field on the software application, WalkMeTM ensures that the instruction remains attached with the selected element/field, even if the element/field is repositioned in the actual online application. WalkMeTM includes a patented algorithm that ensures that the Walk-Thrus always appear and function exactly the way specified. Helps Reduce Rework

14. WalkMeTM helps create role-based trainings through its Segmentation feature. By using this feature, you can easily assign tasks to specific learners/users based on their area of responsibilities. Provides Segmentation Capability

15. The Publishing feature in WalkMeTM helps select, organize, and publish items created in the Editor. It provides the flexibility of publishing items in a test/staging environment or a production environment. Provides Multiple Publishing Options

16. WalkMeTM also helps review or quality-check the Walk-Thrus and other interactions before publishing. With this functionality, you can identify broken links and fix them to provide a smooth experience to learners without trail and error. Helps Test Drive the Interactions

17. With WalkMeTM, Instructional Designers can build the entire experience on their own. No support is required from the media or programming team. Reduces Dependency on other Departments

18. WalkMeTM works as a guide and helps learners/users play around with the actual software in a controlled environment – not just a fake simulation. Provides a Safe Environment to Make Mistakes

19. WalkMeTM eliminates the need for a learner to read tedious manuals or help guides – all guidance is provided through one interface. No matter how complex the application is, WalkMeTM makes it easy for the learners Reduces the Learning Curve

20. 2 More Reasons Our Customers Love WalkMetm?

21. WalkMeTM helps capture analytics and generate reports at the learner, session, team and enterprise level. It provides detailed information on Walk-Thru utilization, which helps analyze and fine-tune the Walk-Thrus to match learners’ requirements. The Analytics feature also helps the organizations view and dissect exact statistics on Walk-Thru playback, including: Help Recording Analytics How many times a Walk-Thru was viewed The number of steps followed by each learner Drop-off rates Success rate of processes

22. With WalkMeTM, you do not need to build elaborate trainings or context-setting information. You can attach the reference material/resources/videos that you already have for context setting and get the learners started on exploring the software application Help Managing Change

23. “ Tell me and I forget. Teach me and I may remember. Involve me and I learn. Let me practice with WalkMe and I will perform.

24. Want to take your systems trainings to the next level with WalkMeTM interventions?Our team of WalkMe-certified instructional designers and experts are waiting to help! Contact Us!

25. About InfoPro Learning One of the world’s leading providers of learning and training solutions. We help organizations rapidly transform talent by focusing on Learning for Performance. A global, award-winning learning and training solutions company for almost 20 years, InfoPro provides performance improvement strategies, blended learning solutions, and managed training programs. For more information, visit www.infoprolearning.com