5 Most Trusted Eye Care Service providers in 2024

1. March Issue: 03 2024 Inside Eye Care Exper?se and Technology at the Forefront of Services 5 MOST TRUSTED Eye Care Service Providers in 2024 Digital Eye Strain Tips for Protec?ng Your Eyes in the Digital Age Eyecare Services Partners Your Vision Ma?ers and We’re Here to Provide You with the Best Care Possible

3. The eye is the jewel of the body

4. Editor’s Note Visionaries in Eye Care

5. T he gift of sight is one of life’s most precious endowments, enabling us to experience the world in all its vibrant hues and elaborate details. As we cope with the complexities of the modern age, our eyes face many challenges, from the constant strain of digital screens to the natural ageing process and various eye conditions. Access to reliable, advanced eye care services is critical in such an environment. of excellence in ophthalmology and optometry. Their tireless efforts to push the boundaries of their respective fields have resulted in groundbreaking treatments and innovative solutions that have transformed countless lives. Through the profiles of these esteemed organizations, you will discover the remarkable stories behind their success, the visionary leadership that drives their mission, and the undying passion for improving vision and eye health. In this special edition, we are delighted to present the “5 Most Trusted Eye Care Service Providers in 2024.” Our team has conducted extensive research, evaluating a myriad of factors, including technological advancements, patient satisfaction rates, and the expertise of medical profession- als. We have thoughtfully curated this list to showcase the very best in the field of eye care, providing our readers with invaluable insights and guidance. We at Insights Care extend our sincere gratitude to the dedicated professionals who have contributed their expertise and insights, ensuring that this edition is a valuable resource for our readers. Their commitment to advancing the field of eye care is truly inspiring, and we are honored to shine a spotlight on their outstanding achievements. From state-of-the-art diagnostic tools and the latest surgical techniques to personalized care and compassionate patient support, these top-ranked providers exemplify the pinnacle As you flip the pages of this exclusive issue, we hope you will be inspired by the accomplishments of these top eye-care service providers and gain a deeper appreciation for the critical role they play in safeguarding one of our most precious senses. Wishing you an enlightening read ahead! Natalie May Natalie May - Natalie May

6. Contents Cover Story Eyecare Services Partners Your Vision Ma?ers and We’re Here to Provide You with the Best Care Possible 08 Profile FYidoctors Enabling Doctor-Led, Pa?ent-Centric, Quality-Focused Eye Care 24 Interview With Insights Care Brandon Rowberry Combining Accessibility, Affordability and Digi?za?on in Healthcare 16 Articles Inside Eye Care Exper?se and Technology at the Forefront of Services 20 Digital Eye Strain Tips for Protec?ng Your Eyes in the Digital Age 30

7. CXO Ondrej Zak Escape the Digital Trap: Overcoming Phone Addic?on and Regaining Focus for Be?er Health and Happiness 28

8. Editor-in-Chief Chidiebere Moses Ogbodo Managing Editor Pearl Shaw Executive Editor Natalie May Visualiser David King Art & Design Head Samuel Martinez Co-designer Paul Belin Art & Picture Editor Grace Brown Business Development Manager Emily Jones Marketing Manager Bill Thompson Business Development Executives Anna Smith, Jack Miller Sales Executives Mike, Carl, Lucas Technical Consultants David, Robert Assistant Technical Head Joseph Taylor Technical Head Jacob Smile Digital Marketing Manager Assistant Digital Marketing Manager SME-SMO Executive Gemson Alina Sege Daniel Jones Research Analyst Eric Smith Circulation Manager James Carter sales@insightscare.com March, 2024 Contact Us: Insights Success Media and Technology Pvt. Ltd. Survey No.133/134, Brand Square, Office No. 512, Kunjir Chowk, Pimple Saudagar, Pune, Maharashtra 411027. Phone - India: 7410033802, 8956487823 Email: info@insightscare.com For Subscription: www.insightscare.com Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - +1614-602-4132 Email: info@insightscare.com For Subscription: www.insightscare.com https://twitter.com/Insightscare Follow us on : www.facebook.com/InsightsCare/ We are also available on : Copyright © 2024 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights success. Reprint rights remain solely with Insights Success Media and Technology Pvt. Ltd. Insights Care is powered by Insights Success Media and Technology Pvt. Ltd.

9. 5 MOST TRUSTED EYE CARE SERVICE PROVIDERS IN 2024 Featuring Person Company Brief 2EyesVision is a vision care provider that offers comprehensive eye exams, prescription glasses, and contact lenses. 2EyesVision 2eyesvision.com Carlos Diaz CEO Clear Vision Eye Care is an optometry practice that provides vision care services, including eye exams, glasses, and contact lenses. Clear Vision Eye Care yourclearvision.com Drew Bateman CEO Doheny Eye Institute is a renowned eye research and treatment center affiliated with the University of Southern California. Doheny Eye Institute doheny.org Marissa Goldberg CEO FYI Health Group is a healthcare technology company that provides digital health monitoring solutions for enterprises. FYI Health Group fyihealthgroup.com Dr. Alan Ulsifer Chair & CEO EyeCare Services Partners is a management services organization that supports independent eye care practices across the United States. EyeCare Services Partners espmgmt.com George Neal CEO

10. Cover Story EyecarE services PartnerS Your Vision Ma?ers and We’re Here to Provide You with the Best Care Possible , , At ESP, the team values patient-centered care, excellence, collaboration, integrity, innovation and community engagement. Their values guide the company’s approach to patient care, decision-making and commitment to delivering high-quality eyecare services.

11. George Neal CEO EyeCare Services Partners

12. 5 Most Trusted Eye Care Service Providers in 2024 I As the importance of vision health becomes increasingly recognized, individuals are seeking comprehensive and personalized solutions to address their eye-related concerns. Responding to this rising need is Eyecare Services Partners(ESP), a company dedicated to revolutionizing the delivery of eyecare services and ensuring superior patient outcomes. n an era where digital screens dominate our daily lives and aging populations increase, the demand for quality eyecare services has reached unprecedented heights. As the need for quality eyecare services continues to surge, Eyecare Services Partners remains dedicated to enhancing the lives of their patients. With their unwavering commitment to excellence, cutting-edge technologies and community involvement, the company stands ready to shape the future of eyecare services and ensure that every individual can experience the joy and clarity of optimal vision. Let’s continue reading to learn how ESP can transform your vision health journey and help you achieve optimal eye health. Founding Story ESP has positioned itself at the forefront of the eyecare industry. By aligning its operations with a clear vision, mission and set of values, the company strives to meet and exceed the expectations of patients seeking high-quality eye care services. Beyond its clinical expertise, ESP actively engages with local communities, raising awareness about the significance of eye health and advocating proactive measures for maintaining clear vision. Eyecare Services Partners (ESP) was founded with a vision to improve the delivery of eyecare services and improve vision through enhanced patient outcomes. The company was established by a group of experienced ophthalmology and optometry professionals who recognized the need for a comprehensive network of practices that could provide high-quality eyecare services to a broader patient base. ESP’s commitment to prioritizing the well-being and satisfaction of patients, extends to all facets of its practice, from collaborating with skilled professionals to leveraging the latest advancements in technology. By fostering strong partnerships with patients, eyecare professionals and the broader community, it strives to create a lasting positive impact on the overall well-being of individuals. , Since its inception, the company has experienced remarkable growth and evolution, establishing ESP as one of the largest eyecare management groups in the United States. It has expanded its network by partnering with reputable practices and surgery centers across the country. This network expansion has allowed the ESP team to reach a larger patient population and offer comprehensive eyecare services in diverse regions. Vision, Mission and Values To support its growth, ESP prioritizes attracting and retaining top talent. It thus invests in recruiting skilled ophthalmologists, optometrists and support staff who share its commitment to excellence. ESP aligns its operations based on a clear vision, mission and set of values. The vision is to become the leading provider of comprehensive eyecare services, delivering excellence in patient care, innovation and community engagement. Its mission is to provide exceptional eyecare by collaborating with skilled professionals, delivering personalized treatments and utilizing advanced technologies. , At ESP, the team values patient-centered care, excellence, collaboration, integrity, innovation and community engagement.

13. They prioritize the well-being and satisfaction of patients, strive for excellence in all aspects of our operations, promote teamwork and knowledge sharing, uphold ethical standards, embrace innovation and technology, and actively engage with the communities we serve. Their values guide the company’s approach to patient care, decision-making, and commitment to delivering high-quality eyecare services. “Our goal is to exceed patient expectations by leveraging existing and new technologies, processes, and managerial infrastructure to eradicate devastating vision loss,” says George Neal, CEO of EyeCare Services Partners. Delivering a Comprehensive Range of Eyecare Services ESP ensures to meet the evolving needs of patients, by offering a comprehensive range of eyecare services including general ophthalmology, subspecialty care, optometry services, surgical intervention, and advanced diagnostics. Through a holistic approach, the company provides a wide spectrum of treatments and procedures,

14. , tailored to each patient’s unique needs. This personalized approach ensures that patients receive individualized care and achieve optimal outcomes. The convenience and accessibility of ESP’s network of practices further support patients’ evolving needs. By having multiple services available in one location, patients can save time and benefit from streamlined coordination of care. Additionally, the emphasis on early detection and prevention through routine eye exams and optometry services enables proactive measures to address emerging concerns and prevent the progression of eye conditions. ESP addresses the high demand for eyecare by offering accessible locations, convenient appointment scheduling, and extended hours, it enhances convenience for patients and ensures their services are easily accessible. , Addressing the High Demand for Eyecare Services The demand for quality eyecare services has been steadily rising due to several factors. Firstly, the aging population has led to an increased prevalence of age-related eye conditions such as cataracts, macular degeneration, and glaucoma. Additionally, the growing awareness of the importance of eye health and routine eye examinations has resulted in a higher demand for preventive and comprehensive eyecare services. Advancements in technology and treatment options have created greater expectations among patients for advanced diagnostics and vision correction procedures. patients benefit from the latest advancements in eye care. Through these efforts, ESP remains committed to shaping the future of ophthalmology and delivering improved patient outcomes. ESP addresses this by strategically locating its practices in areas where there is a high demand for eyecare services. By offering accessible locations, convenient appointment scheduling, and extended hours, it enhances convenience for patients and ensures their services are easily accessible. Leveraging Technology ESP leverages technology daily in its interactions with patients to improve care and enhance the patient experience. It utilizes electronic health records (EHR) for secure, efficient storage and access to patient information. Online appointment scheduling and two-way texting platforms offer convenience and flexibility. Advanced diagnostic technologies enable accurate assessments of eye health. These technological advancements contribute to efficient and patient-centered interactions, ensuring high-quality eyecare services tailored to individual needs. R&D Operations ESP is actively conducting research and clinical trials to advance the field of ophthalmology. It collaborates with leading institutions and industry partners, engages in investigator-initiated research and participates in a wide variety of studies. Turning Challenges into Opportunities Patient safety and informed consent are paramount in ESP’s research endeavors, with rigorous data collection and analysis processes in place. The company’s focus is on translating research findings into clinical practice, continuously learning and improving, and ensuring that its The healthcare industry is constantly evolving with changing regulations, reimbursement models and technological advancements. ESP views these challenges as

15. Words of Wisdom opportunities to adapt and innovate. It proactively monitors industry trends and regulatory changes, enabling itself to adjust its strategies and operations accordingly. By embracing new technologies and adopting efficient processes, the company can enhance patient care, improve operational efficiencies and stay ahead of the competition. Scaling Operations in 2024 and Beyond Those who want to enter the eye care service industry should have a combination of medical expertise, business acumen, and a passion for improving patients’ vision and quality of life. They should surround themselves with skilled professionals who share their passion for eye care and focus on putting patients’ needs and satisfaction at the forefront of their business. To support its growth, ESP prioritizes attracting and retaining top talent. It thus invests in recruiting skilled ophthalmologists, optometrists and support staff who share its commitment to excellence. Additionally, it provides ongoing professional development opportunities, training programs and mentorship to those who join the team. ESP’s commitment to patient-centered care remains at the core of its scaling strategy. It focuses on delivering exceptional patient experiences by emphasizing personalized care, shorter wait times and convenient access to services. The company would also invest in patient engagement tools and communication platforms to facilitate effective interactions and foster long-term patient loyalty.

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17. Never Miss An Issue

18. Brandon Rowberry CEO – Digital Health Aster DM Healthcare

19. Interview with Insights Care Brandon Rowberry Combining Accessibility, A?ordability and Digitization in Healthcare A ccessibility of affordable quality healthcare is a huge concern around the world. Quality Healthcare is out of reach for so many due to cost and many others due to geography or circumstance. To restructure and bridge the distance between supply and demand, world leaders are innovating options to enhance accessibility in all fields and particularly in the medical sector. Our longer-term growth needs to be infused into all talent, and therefore, I spend a considerable amount of my time working directly with people one on one and in small groups, ensuring they know that I understand, care, and support their great work. One such leader is CEO-Digital Health – Brandon Rowberry of Aster DM Healthcare, who, with his mission to bring healthcare to the palm of the patient's hands, is revolutionizing the gifts of medical sciences accompanied by technological platforms to enable beneficiaries to access quality healthcare cost-effectively. His leadership approach is simple, yet powerful. Brandon says, "I learn as much from our great employees as I hope they do from me. What I try to do is to teach and model good principles and enable my people to largely manage/lead themselves." To know more, let us slide into the interview details below! 17 March 2024 www.insightscare.com

20. Patients/customers now have the power to have real-time control and access to a 360-degree view of their family’s health. Brandon, kindly brief us about yourself and your journey so far. The Mission of the company focuses on the Accessibility and Affordability of the quality healthcare services and products we offer across many countries. The journey has been a wide and varied one, spanning various industries, geographies, and focus areas. The one thing that has tied it all together has been a theme of driving growth through ambiguity. I have been richly blessed with a wonderful family, generous colleagues, and opportunities to learn beyond what I could have imagined decades ago. This focus aligns with my personal mission. Please tell us about Aster DM Healthcare and the inspiration behind it. Aster DM Healthcare was founded by Dr. Azad Moopen in the late 80s as a single healthcare clinic location in Dubai serving the underserved population. I have had the opportunity to start businesses from scratch, lead large functional areas such as Global Innovation for major Fortune 500 corporations, and invest in and advise both start-ups and multi-billion-dollar growth companies. All of this is with a focus on increasing the accessibility and scalability of products/services. The inspiration was simple, people do not have access to affordable quality healthcare, and Dr. Moopen stepped in to fill the huge gap. From these humble beginnings, it has grown to one of the largest Healthcare providers in the Middle East and India, serving ~25M patients/customers encompassing nearly all aspects of Modern Healthcare, including Hospitals, Clinics, Pharmacies, and Digital Health. I am very grateful to be leading Digital Health and tremendous growth at Aster. 18 March 2024 www.insightscare.com

21. What are the key products and services of your organization, and how has it opened both physical and digital doors to patients? Now your health is in the palm of your hand regardless of your geography or financial situation. How have you infused your business and investment acumen into Aster DM healthcare to continue its growth chart upwards? As a CEO – of Digital Health, how do you ensure this growth is not just in volume but in values as well? Aster serves the entire spectrum of healthcare needs, from complex surgeries and Transplants to cancer care to basic primary care and everything in between. Aster also has a huge network of Pharmacies providing Prescription and non-prescription medicines and products to help people live healthier lives. I learn as much from our great employees as I hope they do from me. What I try to do is to teach and model good principles and enable my people to largely manage/lead themselves. For the most part, after providing guidance, goals, and resources, I try to get out of the way and, when needed, remove roadblocks. I believe this leadership style will create sustainable capability in our organization and people and, thus, lead to great performance in the medium and long term. My leadership team includes people from 5 different continents. That was certainly not the intended aim, however, it shows that talent comes truly from everywhere and is attracted to opportunities that help them fulfill their personal missions and responsibilities. Digital Health is leading the way by connecting Patients to the full spectrum of health services/products in and out of the traditional healthcare setting. It has expanded the access and affordability of healthcare for millions of patients and customers. Being able to get care from nearly anywhere and anytime via digital tools allows families to better care for their needs. How is Aster DM healthcare incorporating novel technological solutions in its operations to deliver improved patient-centric services? We have been hard at work incorporating Digital Health solutions by connecting the only full-range healthcare services/products company in the region with the ability for patients to have their health records "in the palm of their hand." Our longer-term growth needs to be infused into all talent, and therefore, I spend a considerable amount of my time working directly with people one on one and in small groups, ensuring they know that I understand, care, and support their great work. This, along with ensuring they have whole areas of "ownership", helps us create a virtuous cycle of high-achieving talent dedicated to our goals. Patients/customers now have the power to have real-time control and access to a 360-degree view of their family's health. As a successful leader and a guiding light, what is your advice to budding entrepreneurs in creating trustable digital solutions to enable wider access and affordability while availing healthcare services? How is your organization enabling more comprehensive access to healthcare for patients in the operative region(s)? Solve a need you know and experiment, experiment, experiment! I have never seen a business plan that fully stood the test of time so the flexibility to read, react and make changes is much more valuable than a perfectly polished plan. Get your solution into the hands of anyone who will use it and build from their experiences. Aster has the highest density of Hospitals, clinics, and Pharmacies of any healthcare provider in the region. We have a particular focus and density in areas that are typically underserved and less well-off than other areas. Our mission is focused on the Accessibility and Affordability of Quality Healthcare, and thus our operations match that aim. Digital Health widens that access multi-fold by not having to be tied to physical locations. In healthcare, too much innovation is focused on solutions that drive prices higher and higher instead of more accessibility and affordability. Please focus your efforts on those solutions that will scale and help us to enable the next 10 million people, then the next. 19 March 2024 www.insightscare.com

22. 20 March 2024 www.insightscare.com

23. Inside Eye Care Expertise and Technology at the Forefront of Services W hen it comes to preserving and protecting one of our most precious senses - vision - expertise and technology go hand in hand. In the field of eye care, leading practices are leveraging the latest advancements to deliver unparalleled services that cater to the diverse needs of patients. At the heart of this revolution lies a team of highly skilled and experienced ophthalmologists, optometrists, and vision specialists. These professionals have dedi- cated their careers to mastering the detailed complexities of the human eye, staying abreast of the latest research and techniques to provide patients with the highest level of care. This article offers a glimpse into the world of eye care driven by expertise and technology. Expertise in Eye Care The expertise within the field of eye care is multifaceted, encompassing a wide range of specialties. From compre- hensive eye exams and vision correction to the diagnosis and treatment of complex eye conditions, each specialist brings a unique set of skills to the table. Optometrists, for insta-lenses and crucial role in conducting routine eye examinations, prescribing corrective lenses, and detecting early signs of vision problems. Their expertise lies in understanding the intricacies of refractive errors, such as near-sightedness, farsightedness, and astigmatism, and providing tailored solutions to address these issues. 21 March 2024 www.insightscare.com

24. Combining Expertise and Technology Ophthalmologists, on the other hand, are medical doctors specializing in the diagnosis, treatment, and surgical management of eye diseases and disorders. Their expertise spans a wide range of conditions, including cataracts, glaucoma, age-related macular degeneration, diabetic retinopathy, and many others. With their extensive training and experience, ophthalmologists are equipped to handle even the most complex cases, employing advanced surgical techniques when necessary. While expertise and technology are remarkable on their own, it is their seamless integration that truly elevates the level of eye care services. Leading practices understand the importance of merging the knowledge and experience of their specialists with the latest technological advancements, creating a synergistic approach that delivers exceptional patient outcomes. Cutting-Edge Technology in Eye Care This collaborative effort begins with comprehensive evaluations, where skilled professionals leverage advanced diagnostic tools to gain a deep understanding of each patient’s unique condition. By analyzing detailed imaging data and leveraging AI-driven insights, they can develop personalized treatment plans tailored to individual needs. Complementing this wealth of expertise is a suite of cutting-edge technologies that have revolutionized the way eye care services are delivered. From diagnostic tools to surgical innovations, these advancements have significantly improved patient outcomes and streamlined treatment processes. During treatment, the combined expertise of the care team and the precision of cutting-edge technologies come into play. Whether it’s performing intricate surgical procedures with robotic assistance or utilizing advanced laser systems for vision correction, every step is meticulously executed to ensure optimal results. One of the most remarkable technological advancements in eye care is the introduction of advanced imaging tech- niques, such as optical coherence tomography (OCT) and fundus photography. These non-invasive imaging modali- ties provide detailed, high-resolution images of the eye’s structures, enabling early detection and precise monitoring of various eye conditions. Moreover, the integration of expertise and technology extends beyond the treatment itself. Post-operative care and follow-up sessions are equally crucial, with specialists closely monitoring patient progress and leveraging data analytics to make informed decisions about subsequent interventions or adjustments. Additionally, the integration of artificial intelligence (AI) and machine learning algorithms has opened new frontiers in eye care. These technologies aid in the analysis of vast amounts of data, including retinal scans and patient histories, enabling more accurate diagnoses and personal- ized treatment plans. Conclusion In the world of eye care, expertise and technology are inextricably intertwined, propelling the field forward and setting new standards for patient care. By combining the knowledge and experience of highly skilled professionals with the precision and capabilities of the latest technolo- gies, leading practices are redefining what is possible in preserving and restoring vision. In the field of vision correction, innovations like wavefront- guided LASIK and small incision lenticule extraction (SMILE) have redefined the possibilities. These advanced laser-based procedures offer unprecedented precision and safety, allowing patients to achieve clear, crisp vision with minimal discomfort and recovery time. Furthermore, the field of ophthalmology has witnessed remarkable advancements in surgical techniques and instrumentation. From minimally invasive cataract surgery to revolutionary retinal implants and gene therapies, these cutting-edge technologies are restoring vision and improv- ing the quality of life for countless individuals suffering from debilitating eye conditions. As technology continues to advance and our understanding of the eye deepens, the future of eye care services promises even greater advancements. Patients can look forward to more personalized, efficient, and effective treatments, empowering them to enjoy clear, healthy vision for years to come. - Natalie May 22 March 2024 www.insightscare.com

26. 5 Most Trusted Eye Care Service Providers in 2024 Enabling Doctor-Led, Patient-Centric, Quality-Focused Eye Care C patients. The optometry and eye care industries are no strangers to this need for collaboration to deliver care excellence. In recent years, eye care and health have increasingly become a concern in the digitalized world. Globally, the number of vision-related complications affecting people's health results in a demand for quality and innovative optometric solutions. ollaboration is at the basis of the health industry, where doctors, nurses, and assistants must constantly collaborate to offer the best care to "The premise of FYidoctors was that if consolidation was inevitable, why could it not be done by a bunch of doctors? Joining forces would allow the optometry profession to reap the economic benefits and use those to invest back into the profession," shares Dr. Ulsifer. This strategy has allowed FYidoctors to make decisions primarily based on patient care and continually increase the level of care as they have grown. Working together has elevated the standards of care for their patients and protected what is important to their doctors, which is practicing to the best of their abilities and with the best technology but on their terms. The organization has imbibed this approach to achieve its goals and chart its growth curve upwards. One organization transcends the optometric industry through its doctor-owned, doctor-led approach to serving patients' needs with a personalized touch and that organization is FYidoctors. Their clinics incorporate enhanced technology solutions that are safely coordinated by many doctors to guarantee patients receive high quality eye care and products. Visionary and open-minded CEO and Chair, Dr. Alan Ulsifer, not only leads the organization, but journeys alongside his dedicated team. He believes cooperation is the key to providing modern eye care that enhances lives while harvesting industry gains. The premise of FYidoctors was that if it was inevitable, why could it not be done by a bunch of doctors? Joining forces would allow the optometry profession to reap the economic benefits and use those to invest back into the profession. Let's dive into FYidoctors' journey towards creating a new vision! The Strings of Inspiration For Dr. Ulsifer, it was clear at the formation of FYidoctors, that consolidation was going to be a reality in the future, however, he did not believe that this was always a good thing for the profession or patient care. 24 March 2024 www.insightscare.com

27. Dr. Alan Ulsifer Chair & CEO FYidoctors 25 March 2024 www.insightscare.com

28. continue to expand their ability to care for patients. He says, "Many think that we should embrace technology at the expense of our product offerings. I believe that optometrists possess unique expertise in both patient care and product, to the extent that they can offer unique solutions for individuals, unlike any other provider. Embracing technology will build our practice and our pride in how we serve the community." The Mission of the Organization Establishing Quality in Eye Care Provision Dr. Ulsifer says, "Our mission at FYidoctors is Enhancing Lives. We help doctors focus on patients by focusing on everything else." The organization has always prioritized providing quality eye care and eyewear. Elaborating on this, Dr. Ulsifer says, "Our 45,000 square foot, state-of-the-art ophthalmic laboratory is located in Delta, British Columbia, Canada, and is where manufacturing occurs." The organization currently has over 300 Canadian eye care clinics and recently expanded into California, where they have 10 locations. Fyidoctors is a fully vertically integrated company, and its Delta Lab is the most technologically advanced optical laboratory in North America. Their choice to house all their manufacturing allows them to be highly efficient on labor and shipping costs while successfully executing an optimized supply chain for low turnaround times. Since 2019, FYidoctors has invested CAD 10 million in technology and expansion of the Delta Ophthalmic Laboratory. Being doctor-owned and doctor-led, FYidoctors is a team of leaders, bringing the best in technology and business management to an international network of optometrists. FYidoctors empowers their doctors to provide exceptional eye care, which the team focuses on integrating with upcoming technological solutions in the eye care field. Including Technology for Dynamic Needs Dr. Ulsifer believes that they are very lucky in this profession as technology and new treatment modalities 26 March 2024 www.insightscare.com

29. The Leader's Blooming Scaling Heights in 2024 and Beyond Dr. Ulsifer's journey began at the University of Waterloo, where he graduated in 1990 as an optometrist. He received several awards in clinical achievement, including the Ontario Association of Optometrists and Excellence in Patient Management. FYidoctors is aiming to grow to over 1,500 doctors and over 700 clinics in Canada and the USA. They are striving to employ over 8,000 team members and continue to implement innovative solutions to provide access to more remote communities that need access to eye care. A bit later into his career, Dr. Ulsifer became one of the founders and partners of Northern Vision Centre in Grande Prairie, Alberta. It became one of Canada's largest independent optometric practices, and in 2008 Dr. Ulsifer oversaw the creation of Fyidoctors. Talking about the organization's goal further, Dr. Ulsifer says, "We also plan to continue growing our other banners of FYihealth group, which include retail optical and medical aesthetics business units." Today, the organization's success is all possible because of its dedicated team, which is led by its dynamic leader – Dr. Alan Ulsifer. Dr. Ulsifer was awarded the Ernst and Young Emerging Entrepreneur Award for Western Canada in 2008 and the Top Canadian Entrepreneur Award in 2012. He has served on many boards over the years and has an ICD.D designation. Table of Recognitions FYidoctors has earned several notable appreciations, a few of them are as follows: He currently serves as the CEO & Chair of FYidoctors, and over many years has been involved with various not-for- profit organizations, including Rotary, Optometry Giving Sight, Alberta Optometric Association, Freestyle Ski Association, and the Grande Prairie Chamber of Commerce. For the third year in a row (2020, 2021, 2022), FYidoctors has been recognized as one of Canada's Best Managed Companies. Ÿ In 2021, FYidoctors was recognized as one of the Top 50 Most Engaged Workplaces in Canada. Ÿ His inspiring journey is a guide to many budding entrepreneurs who wish to deliver excellent care in a similar healthcare niche. For the first time, and in three different provinces, their clinics in Halifax, Toronto, and Vancouver, achieved a perfect 500 score on their Infinity Index (an index that considers several key metrics to measure the impact we have on those we serve, including Net Promoter Score, conversion ratio, and Google reviews). Ÿ Advice to Young Minds Despite all the disruption and change, optometry is an amazing profession where one can have a major impact on people's lives. In 2018, FYidoctors invested CAD $800,000 to launch the FYidoctors Simulation lab at the University of Waterloo, Ontario, the first of its kind in Canada. Ÿ Guiding aspiring young entrants in this field, Dr. Ulsifer advises, "If you provide a great experience and truly care for your patients, those patients will tell other people. Building a foundation of trust and a true relationship will always beat the technology and treatment modalities that continue to appear in our industry." In 2021 FYidoctors raised CAD $780,000 to help develop the Waterloo Eye Institute. Ÿ In 2021, FYidoctors won the Canadian HR Award for "Most Innovative Use of HR Technology." Ÿ As actions speak louder than words and to take forward it's leader's advice, the organization plans to expand its current operations and strive to further elevate the patient experience. 27 March 2024 www.insightscare.com

30. Escape the Overcoming Phone Addic?on Be?er Health and Happiness T he emergence of technology and digital gadgets has completely changed how we work, communicate, and pass our free time. Smartphones, laptops and tablets are a common fixture in our everyday lives and provide a plethora of advantages, from boosted productivity to easy access to a richness of knowledge. As with any effective tool, there are drawbacks as well, particularly in terms of focus, distraction and phone addiction. websites during working hours to smartphone apps that measure and regulate screen time. They are not a be-all and end-all solution, but can be looked as powerful tools to help people change their habits and develop a healthier relationship with technology. Patients in the medical field who are battling addiction, anxiety, or other mental health conditions linked to technology use may find these tools to be especially helpful. Healthcare professionals may assist patients in taking charge of their mental and physical health and improving their quality of life by educating them how to manage their phone use and develop healthier digital habits. I have personally witnessed the effects that technology can have on people's health and wellbeing as a business owner in the healthcare industry. According to studies, excessive phone use and screen time can cause a variety of problems, such as bad posture, sleep disruptions, eye strain and even mental health problems like anxiety and melancholy. Additionally, it can be a major source of distraction and can make it difficult to focus on important tasks. The fact that digital wellbeing solutions are not a panacea must be understood. Despite their potential value, they are only a small component of a more comprehensive strategy for enhancing health and wellness. For instance, it's crucial to emphasize self-care activities like exercise in addition to using these technologies. Our phones are made to be addictive, which is one of the main causes of this. All digital services, including social media, email, messaging programs and others, are designed to draw our interest and hold it for as long as possible. This might result in a vicious cycle of continual diversion and task switching, which can be harmful to our capacity for focus and productivity. In conclusion, while the development of technology has improved our lives greatly, it has also posed new distraction, attention and addiction issues. It is our duty as professionals in the healthcare industry to assist patients in overcoming these obstacles and forming better technology usage habits. We can assist people in taking charge of their digital life, which will enhance their general health and wellbeing, by including digital wellbeing and anti-distraction technologies into our method. To better control their phone use and increase their ability to concentrate, many people are turning to digital wellbeing and anti-distraction apps. These solutions exist in a variety of formats, from browser extensions that block distracting 28 March 2024 www.insightscare.com

31. About The Author Ondrej Zak is a passionate business leader and startup founder with a background in digital transforma?on consul?ng. A?er a five-year career in this field where he helped global companies change their business models and create new digital products, he founded Zario, a so?ware company designing a revolu?onary app called Zario. Using gamifica?on, psychology and Ar?ficial Intelligence, Zario is designed to help users tackle their phone addic?on and replace their unhealthy habits by crea?ng a personalized journey of exci?ng, fun, interac?ve challenges backed by scien?fic research. Zario aims to help people by offering them a tool that helps them live more balanced and fulfilling lives. Ondrej is passionate about mental health, digital wellbeing and using technology as an enabler for humankind to reach its full poten?al. He hopes to help people live a more balanced life, free of unnecessary distrac?ons. 29 March 2024 www.insightscare.com

32. Digital Eye Strain Tips f or Protecting Your Eyes Digital Age in the I n the today’s tech-driven world, our reliance on digital devices has become ubiquitous. From smartphones and tablets to computer screens and TV monitors, we spend countless hours each day staring at these digital displays. While this technology has undoubtedly transformed our lives, it has also introduced a new challenge – digital eye strain. Digital eye strain, also known as computer vision syn- drome, is a collection of eyes and vision-related problems that result from prolonged exposure to digital screens. Symptoms can include eye fatigue, headaches, blurred vision, dry eyes, and neck and shoulder pain. With the ever- increasing use of digital devices in our personal and professional lives, it's essential to take proactive steps to protect our eyes and mitigate the risks of digital eye strain. Let’s explore some of the ways in which you can protect your eyes from the digital strain. 1. Blink Regularly One of the primary causes of dry eyes and eye fatigue is the tendency to blink less frequently when using digital devices. Blinking helps spread tears across the eye's surface, keeping it lubricated and refreshed. Make a conscious effort to blink more often or set reminders to blink every few minutes. 2. Follow the 20-20-20 Rule The 20-20-20 rule is a simple yet effective technique to help reduce eye strain. Every 20 minutes, take a break and shift 30 March 2024 www.insightscare.com

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34. your focus to something at least 20 feet away for 20 seconds. This exercise allows your eyes to relax and refocus, preventing them from becoming overly strained. lenses are optimized for the typical working distance and can help minimize the effects of digital eye strain. 9. Prioritize Ergonomics 3. Adjust Your Screen Settings Proper ergonomics can go a long way in reducing eye strain and overall discomfort. Ensure your workstation is set up correctly, with your screen at the appropriate height and distance, and use a supportive chair that promotes good posture. Improper screen settings can contribute to eye strain and fatigue. Adjust the brightness and contrast of your digital displays to match the ambient lighting in your environment. Consider enabling night mode or blue light filters, which can reduce the emission of blue light, a wavelength that has been linked to eye strain and disrupted sleep patterns. 10. Schedule Regular Eye Exams 4. Maintain Proper Viewing Distance and Angle Regular eye exams are essential for maintaining good vision and detecting any potential eye-related issues early on. Be sure to inform your eye care professional about your digital device usage, as they may recommend specific strategies or treatments to help alleviate digital eye strain. Maintaining an appropriate distance and angle when using digital devices is crucial for eye health. Position your screen about an arm's length away from your eyes and slightly below eye level to prevent excessive eye strain and neck discomfort. In the digital age, it's crucial to prioritize eye health and take proactive measures to protect our vision. By imple- menting these tips and making simple adjustments to our digital device habits, we can mitigate the risks of digital eye strain and enjoy the benefits of technology without compromising our eye health. 5. Use Proper Lighting Harsh overhead lighting or glare on your screen can exacerbate eye strain. Position your digital devices to minimize glare from windows or overhead lights and consider using task lighting that illuminates your work area without causing reflections or glare on your screen. Remember, our eyes are precious, and taking care of them is an investment in our overall well-being. Embrace a mindful approach to digital device usage, and your eyes will thank you for years to come. 6. Take Regular Breaks - Natalie May Prolonged periods of digital device use can lead to eye fatigue and strain. Follow the 20-20-20 rule, but also take frequent breaks to stretch, walk around, or engage in non- screen activities. This will not only give your eyes a much- needed rest but also help improve your overall posture and reduce muscle tension. 7. Use Eye Drops Dry eyes are a common complaint among digital device users. Over-the-counter eye drops can help alleviate dryness and discomfort. Look for preservative-free, lubricating eye drops and use them as needed throughout the day. 8. Consider Computer Glasses If you spend a significant amount of time in front of a computer screen, consider investing in computer glasses or specialized lenses designed to reduce eye strain. These 32 March 2024 www.insightscare.com

35. A Better Vision is Our Responsibility

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