The 10 best franchise to open 2019

1. Volume 07 Issue 02 2019 www.insightssuccess.com Company of the Month Cem Senbay Co-CEO Franchise of the Month Andrew Dyduk Co-Founder & Managing Director Jerry Crawford CEO & President Jani-King A Frontrunner Franchisor in Commercial Cleaning Services International

4. A Step towards the Global Reach T radition is one of the crucial ingredients in any organization's success, consistency, and constant growth. It reminds the history of an organization and how it is shaping its present and what it is going to be. Now big organizations believe, tradition enables them to showcase their base principle, unity and diversity of their organization and its offering? The business world is expanding quite fast despite the geographical boundary, language and culture. The world is slowly welcoming those who are furious, commented and ready to operate in any situation. Franchises are providing these restless ones a chance to join a legacy of success and become a part of it. Franchise is the way to introduce an organization's services by authorizing the rights to third-party retailers or vendors who understand and believe in the organization's work-culture and tradition. These rights allow them to use the franchise's logo, name and business framework. Franchises also gives proven business mantra and opportunities to access and aligned with. Entrepreneurs are with extreme business potential and with an understanding of the business can use franchise as their success pillar because different businesses need different traits to succeed. In order to shed light on the novel approaches of the franchising organizations, Insights Success has curated a list of “The 10 Best Franchises to Open in 2019” which are revolutionizing the business concepts and consumer standards.

5. Franchise is a way to expand business from local market to global scale. “ “ Rohit Chaturvedi Our Cover Story features Jani-King International, a commercial cleaning franchisor is leading the pack with its proven franchise program. The company has over 8,000 franchisees that are supported by 130 regional offices in 10 countries around the world which makes it an established and trusted company. It has long been the world's largest commercial cleaning franchisor and is currently proud partners with brands including the PGA of America, Dallas Cowboys, Texas Rangers, Cleveland Cavaliers, University of Oklahoma, University of Oregon and many more. Moreover, this issue also features Flormar, a leading cosmetic product company with noteworthy contribution in the cosmetic industry; Schnitz, an Australia based fast-casual restaurant and franchise network delivering perfect schnitzel; Figurella USA, a company with a fixed retail location providing personal training sessions and health guidance that provide a wide range of variance to the benefit of the member; Signal 88 Security, an expertise in industry-leading security services; GoliathTech, a manufacturer, franchisor and installer of helical screw piles; Wild Birds Unlimited, the largest franchise system of backyard bird feeding and nature specialty stores; Chili House, A Jordan based restaurant brand making quality, and superior hospitality their first priority. Also, make sure to flip through the articles, written by our in-house editorial team as well as CXO standpoints by notable industry personalities to have a brief taste of the sector. Let’s start reading!

6. 08 Cover Story Jani-King International A Frontrunner Franchisor in Commercial Cleaning Services Articles Franchise Ecosystem Is Franchise A Protable Stroke of Business 26 16 Company of the Month Flormar The Art of Leading Attributes of a Good Leader A Beauty Journey Shaped By Colors 48 CXO’s 22 Stellar’s Vision Success in the Venture World Franchise of the Month 36 Schnitz Providing Australians The Benchmark in Schnitzels The Art of Leading Can a business thrive in the age of continuous innovation? 54

7. Contents Chili House Serving the Taste with Fresh and Healthy Food 30 Destination Athlete Leaders in the Youth Sports Industry 34 Figurella Rejuvenating the ‘B’ in the Beauty 40 GoliathTech Inc. An Unequalled Offering in Piling Solution 42 Signal 88 Security Providing Peace of Mind 46 Wild Birds Unlimited An Exceptional Offering Accompanied with Love and Care 52

9. Editor-in-Chief Pooja M. Bansal Executive Editor Rohit Chaturvedi Assistant Editors Jenny Fernandes Hitesh Dhamani Managing Editor Anish Miller Co-designer Visualizer David King Art & Design Director Amol Kamble Associate Designer Kushagra Gupta Priyanka Rajage Senior Sales Manager Business Development Manager Co-designer Kshitij S Peter Collins Sales Executives David, Kevin, Mark Marketing Manager John Matthew Business Development Executives Technical Head Jacob Smile Steve, Joe, Alan, Vishal Digital Marketing Manager Marry D’Souza Technical Specialist Aditya Research Analyst Calvin Jones SME-SMO Executive Prashant Chevale Database Management Stella Andrew Technology Consultant David Stokes Circulation Manager Robert Brown sales@insightssuccess.com July, 2019 Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com Follow us on : www.facebook.com/insightssuccess/ We are also available on : www.twitter.com/insightssuccess Copyright © 2019 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success.

10. Cover Story Jani-King International, Inc A Frontrunner Franchisor in Commercial Cleaning Services ““ Jani-King is an organization that encourages all people to prosper and grow to their full potential.

11. Jerry Crawford CEO & President

12. C manufacturing facility. Now business owners are investing in commercial janitorial services to deliver better results to customers and improve the standard of cleaning in any environment. Cleaning a commercial space requires a professional who understands the precise cleaning needs for that particular building. These commercial cleaning services are also customized and scheduled according to the preference of each customer. The janitorial service industry has a wide range of services to offer and Jani-King International, a commercial cleaning franchisor is leading the pack with its proven franchise program. Its owner- operators have a vested interest in their business which results in a higher level of commitment and dedication over employees of conventional cleaning companies. leanliness is one of the essential elements for any commercial business whether it is a restaurant, hospital, university, stadium, retail store or companies. Our franchisees are invested; they have a business owner’s mindset and interest in meeting customer needs, that’s a powerful edge over other cleaning companies where employees are just hired to do a job. In support of our franchisees, Jani-King has a local regional office in each market that is staffed with industry experts who are available to our franchisees. Those specialists provide new account sales, operations assistance, administrative support and billing support. From a corporate standpoint, we provide unmatched support to our regional offices in the form of sponsorships, advertising, training, education, specialty account divisions, national vendor relationships and so much more. One terrific example of our support is Jani-King’s partnership with the Dallas Cowboys of the NFL. Through the teamwork of Jani-King’s local Dallas regional office and our corporate office, we have been the Official Cleaning Company of the Dallas Cowboys since 2009 and have recently extended that partnership for another 10 years. This single opportunity provides a significant amount of cleaning business for multiple local franchisees and far-reaching exposure for all franchisees. In all, Jani-King has more than 70 partnerships with professional and collegiate teams across the United States, providing countless opportunities for franchisees to grow their business. Founded in 1969, Jani-King has over 8,000 franchisees that are supported by 130 regional offices in 10 countries around the world which makes it an established and trusted company. It has long been the world’s largest commercial cleaning franchisor and is currently proud partners with brands including the PGA of America, Dallas Cowboys, Texas Rangers, Cleveland Cavaliers, University of Oklahoma, University of Oregon and many more. Describe the experiences, achievements or lessons learned that has shaped the journey of the company. Below are highlights from the interview conducted between Jerry Crawford, CEO & President and Insights Success: What are the cutting-edge products/services offered by Jani-King International? In our 50 years as a company we’ve always found where there’s a will, there’s a way. Jani-King was the first to employ the franchise model in the commercial cleaning industry, and in doing so Jani-King forever raised the bar for delivering quality janitorial services to customers while providing an opportunity for individuals to own their own business. We developed specialty divisions at our corporate headquarters to address the cleaning needs of hotels, hospitals, schools and stadiums. The combined commercial cleaning experience of our corporate staff and our master franchise owners is unequalled. We routinely tap into our own network and draw from decades of experience to overcome any challenge and achieve the best results for our customers. Our network of offices also bands together during times of natural disasters such as hurricanes. In a flash, Jani-King regional offices can, and have, mobilized equipment and people to affected areas. This type of support not only helps Jani-King franchisees, but it allows us to help our customers recover more quickly and get back to their business. Nowhere was Jani-King more prevalent and needed than in New Orleans following Hurricane Katrina. Jani-King’s commitment to our New Orleans region, franchisees and customers immediately following the flooding was a powerful testament of Jani-King’s total support throughout its network of offices and people. Jani-King partners with many of the commercial cleaning industry’s leading equipment and product manufacturers. Whether it’s the latest equipment for disinfecting hospitals and protecting patients such as germ killing robots that emit ultraviolet radiation or improved chemicals that reduce our footprint on the environment, we feel it’s critical to our business to stay on the cutting-edge. It’s not just about the newest and best equipment, though. We strive to train our franchisees in the latest cleaning techniques and procedures. Because commercial cleaning is a labor intensive industry, it’s vital that our franchisees have the knowledge and skills to clean more effectively than our competition. Cleaning procedures can vary from one facility type to another, so understanding what tools and procedures are most efficient and effective will allow our franchisees to be competitive and successful. What are the special strengths that make Jani-King International unique from its competitors? Our franchisee support is second to none and our owner- operator concept sets us apart from conventional cleaning

13. ““ It is our mission to provide every Jani-King franchisee the opportunity to be successful in a business of their own.

14. “ We strive to create a cooperative atmosphere in all areas that reects the personality of a successful, vibrant, enthusiastic company. “ What according to you are the essential pillars of a successful franchise? Communication, dedication and a willingness to follow the program are essential for success. Successful franchise companies have a proven method for doing business. They’ve made the mistakes long ago so that new franchisees don’t have to repeat them. When a franchisee is willing to listen and learn from those that have been successful in that same role, then they will have a much better chance of achieving success themselves. They must also dedicate themselves to their business. Owning a business is not a 9am to 5pm job. The franchisee is the owner of their business and responsible for the service at a customer facility. When they dedicate themselves, manage their time productively, and treat their business like a business, there are no limits to their success. It’s our role to prepare our franchisees for success and to help them grow their business. We do this by communicating on a regular basis with each franchisee. We have a local office that provides ongoing training, marketing materials, account sales and more to assist each franchisee in growing their business. Just as it’s important for us to communicate with our franchisee, the franchisee must build relationships and communicate with the customer. Regular communication and building a relationship with a customer will lead to longer account retention and referrals for additional business. performance and our people. Our goal from the beginning has always been to build successful franchisees, giving them the opportunity to reach their goals and build a better future for themselves and their family. When we talk about long-term goals, it’s typically in the context of revenue. But we know the only way for Jani-King to reach our goals as a company is for our franchisees to reach their goals. Our success always comes back to the success of our franchisees. It’s why we allocate significant resources toward new technology and software, training, equipment, advertising, experienced support staff, and the list goes on. Jani-King is dedicated to the next 50 years of our business and we are excited about the opportunities we foresee for our franchisees in the commercial cleaning industry. Where does Jani-King International see itself in the long run and what are its future goals? Jani-King is proud to celebrate our 50 year in business in 2019. We are a company that prides itself on our th

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18. I cosmetic industry. Founded in Milano, Italy the capital of the fashion industry, Flormar was acquired by the Şenbay Family in 1970 and began production in Turkey. In a short period of time the organization became an indispensable brand for women all over the world reaching yearly production of 120 million units with a wide range of products consisting of blushes, foundations, eye-shadows, mascaras, lipsticks, nail polishes, accessories, and skin care products. n an interview with Insights Success, Co-CEO of Flormar, Cem Senbay, shares insightful information about Flormar and its noteworthy contribution in the Give a brief overview of your company and its vision. The name of our brand was inspired by the most powerful kind of love, the love for children. When the company was founded in 1950’s in Milan, the art & fashion capital of Italy, the founders created the word Flormar by merging the names of their two daughters, Floridita and Maria. That is why our relationship with our customers is close to the insightful friendship between a mother and a daughter, a very special and powerful bond. Talking about makeup and not thinking about colors is nearly impossible. Since every woman uses colors differently for every mood or every occasion, colors are very important. Colors are very upfront in the makeup Below are highlights from the interview conducted between Cem Senbay and Insights Success: “ Flormar is always close to women as their most colorful best friend. 16 |July 2019 www.insightssuccess.com

19. Company of the Month business but Flormar is different because we understand the importance of color. We know that we must always develop new colors and new ways to keep them alive through out time. Colors are, in a sense, Flormar’s heritage. That is why we say our brand’s essence is “Color Centricity”. What are the cutting-edge products offered by Flormar? With our rich product range, Flormar is always close to women, thinking about their every need from A to Z. Our focus and experience for our customers is very different from other makeup brands or retailers. Flormar is there from skin routine to the last touch of a perfume. We’re here to make women feel and look amazing. Flormar always looks at makeup from a holistic point of view. That is also why we present all the makeup categories at once to our customers. For example, one of our most innovative products, Roll’n Go Liner, has round disc tip for easy application. This unique rolling disk experience helps women to draw straight lines easily. Innovation packaging and being one of the first brands to launch this product made us way ahead from our competitors. Another example, since all the long- lasting liquid matte lipsticks have a drying effect on the lips we pushed ourselves to improve our formulas to create the most comfortable product. As a result our best- selling lip product, Silk Matte Liquid Lipstick was born. One of the main claims of the product is to provide silky yet long lasting matte look on the lips. We used an independent research company to interview our customers, which resulted in 99% of women agreeing to our products claim and performance. Last but definitely not least, the nail enamels. Nail enamels are our heritage, that is why we can say it is our first love. From our Cem Senbay Co-CEO Flormar July 2019| 17 www.insightssuccess.com

20. humble beginnings until now and even tomorrow, we are always proud to present more than 250 shades in the nail enamel category highlighting our expansive range of colors. at the right place, in order to designate strategic products and their purpose to our customer. Describe the experiences, achievements or lessons learned that has shaped the journey of the company. What are the special franchisee strengths that make Flormar unique from its competitors? Flormar had humble beginning but eventually we managed to have our own fully automated factory. As a fast and ever- growing powerful brand; Flormar is now proud to be a global company, having great relations with countless countries around the world. Flormar holds a unique business model where most of the makeup retailers are not able to compete. We are manufactures of our products and in fully control with our innovation, ingredients and quality. We innovate fast, flexible to local needs, and accessible for all markets around the world. Our hard work, professional attitude and determination, we reached our goals in a record-level time frame. With strong geo-cultural advantages, Flormar is always in the right place, at the right time. Flormar has always been lucky to work w?th strong and the best poss?ble partners ?n the world. As I mentioned in the previous question, our main advantage is certainly being as fast as possible in every aspect. We innovate, produce, most importantly distribute very fast according to our local customer needs. The strength we get from our strong global partners, helps us to analyze and understand local needs of different markets allowing us to present the fastest solutions and offers possible. Generally, in a makeup store, you do not see every type of beauty products in one stop shop. Flormar changed this stereotype and began presenting a wide range of products to our customers in one, lovely and charming place: A Flormar Store. Recently we developed a new retail concept with leading firms MAD and DIAM, which are specialized in creating unique concepts for cosmetic retailers. After each work we made, we created the most profitable structureboth for the shopper and for the retailer. We always use the right product 18 |July 2019 www.insightssuccess.com

21. To exist both in domestic and foreign market is very important and crucial to Flormar, in a world of full globalization. There are 195 countries according to UN. We’re present in majority of them today from East to West; Flormar has reached almost 1.000 mono brand stores, in more than 110 countries. with unreachable beauty goddess such as an American supermodel or a French actress. On the other hand, she can feel stressed and even feel offended to shop because she thinks professional products are very far away from her knowledge in make up. We dedicate ourselves to tear down these two taboos. We will always pay close attention to our customers wants and needs. We want to make her feel like her best friend is giving her advise during her shopping experience at Flormar retail stores. We are always smiling, humble, and helpful to our customers just like their best friend. of course, we never give up on the innovation! Where does the Flormar see itself in the long run and what are its future goals? As a hospitable company culture, we want to keep the ‘best friend’ mental?ty going, because our values are important and they state where we stand as a company. The intimate feeling is always welcome and we do our best to make every woman feel good about herself. In addition, we always try to keep up with the new trends around the world and we are proud to be one of the very few makeup brands that does it all. We work together with the best consultants that hold global influence in the makeup industry. Flormar will always continue to expand, to multiply in color and variety, to sparkle and to enchant with its every aspect. If I need to be more specific about our long-term sales goals, I can say that we challenge ourselves to double the company’s sales volume every three years. Flormar is well aware that the cosmopolite character of Istanbul adds a lot to the dynamism and proactivity of Flormar. With the example of a city that connects Europe and Asia continents, Flormar gets together with its customers and strengthens the bond. Give a detailed description of your contribution over the company and the industry. There are two main ingredients in the makeup industry: Country of origin and claiming professionalism. Both these two aspects may cause average women to feel a bit frustrated. Why? Because she may feel exposed and benchmarked We develop our products at the expected quality while keeping our price range a very affordable level. And July 2019| 19 www.insightssuccess.com

24. Schnitz Providing Australians The Benchmark in Schnitzels T also describes its necessity to satisfy the soul. With consumers more interested and curious about the variety of food they eat, taste plays a crucial part in this ever-increasing curiosity. People’s taste in food also diversifies with the geographical area, regional culture and the availability of ingredients. he statement “food is for life”, while often referring to the notion of food to keep us alive, specialising in hand-crumbed, pan- fried schnitzel dishes. A privately-owned Australian company, Schnitz is run by the Dyduk family. Roman Dyduk has been designing, building and operating successful hospitality venues, including Schnitz, for more than 40 years, with his sons Andrew and Tom Dyduk joining him in 2007. franchise of the month Australia is rapidly becoming the food diversity nation of the world, having many different food options with mouth-watering tastes and flavours. Schnitz is an Australian, fast-casual restaurant and franchise network, Armed with feedback and demand from their loyal customer base, the Dyduk family established two specialist schnitzel cafes in Melbourne’s CBD, branded Schnitz. In 2009, they opened what is now known as Schnitz’s no. 1 restaurant, a hole-in- Schnitz is dedicated to providing Australians the benchmark in schnitzel making; combining culinary tradition with modern methods, fresh ingredients and a commitment to make every schnitzel to order. 22 |July 2019 www.insightssuccess.com

25. Franchise of the Month Andrew Dyduk Co-Founder & Managing Director Schnitz July 2019| 23 www.insightssuccess.com

26. Bringing Taste from Home When Roman Dyduk migrated to Australia from Poland in 1970, he quickly realised how hard it was to find a schnitzel that reminded him of home. Schnitzel making for him was a true art-form, with his passion and dedication for satisfying his customers ultimately leading to the creation of Schnitz. Specialising in traditional, pan-cooked schnitzels, the menu at Schnitz is dedicated to mixing the age-old culinary tradition with a modern Australian twist. With chicken, beef, pork and a new vegan schnitzel, Schnitz offers a variety of wraps, rolls, salads and plated meal options, plus sides. Customers can select their own schnitzel crumb to personalise their meals, with the menu also offering vegan and gluten free options. Schnitz is dedicated to creating dining experiences to suit all tastes and dietary requirements, empowering its customers to customise their meals. A Dedicated Administrator Andrew Dyduk, Co-Founder and Managing Director of Schnitz, stepped into his role after many years’ involvement in the development of the Schnitz network, helping to build it up to where it is today. Within his day-to-day role, Andrew focuses on the international development of the Schnitz brand, having previously led a team responsible for selecting the best franchise partners, researching and selecting suitable sites, designing and building the stores, marketing and working with franchise partners and store managers to grow their businesses. Prior to starting at Schnitz alongside his father and brother, Andrew ran a successful technology company in Melbourne, which he also co-founded. Eventually leaving that role, Andrew jumped into Schnitz with his brother and father, collectively making the decision to remortgage the family home to get the business off the ground. the-wall store in Richmond, Victoria. A Hawthorn store soon followed in 2010, with Melbourne Central in 2011 and Elizabeth Street, Chadstone, Knox, Doncaster and Southland in 2012, before phenomenal growth across Victoria and the rest of Australia. Schnitz’s first interstate restaurant opened in Liverpool, NSW in 2014, with the first Queensland and ACT restaurants following in 2015, the first Western Australian restaurant in 2017 and the very first South Australian restaurant opening in October 2018. Committed to Quality At Schnitz the team is focused on and dedicated to its people, with a strong passion for creating the perfect schnitzel with every order. With over 70 stores nationwide, its expansion in Australia has created more than 1,500 jobs across both franchise and company-owned restaurants and has seen 11 in-store recruits transition into positions at Schnitz’s head office; an exciting result for the business. Only working with franchise partners who believe in the Today, there are more than 70 Schnitz company-owned and franchise restaurants across the country. The company has turned schnitzel making into an art-form and continues to make the perfect schnitzel to the exact recipe that was taught to Roman by his mother many years ago. 24 |July 2019 www.insightssuccess.com

27. brand and the quality of food, Schnitz is keeping true to the Dyduk’s family-oriented approach to business. The proof is in the pudding, with more than 10 franchise partners operating multiple restaurants, highlighting the growth opportunities created by Schnitz. Global Approach To deliver higher customer centric offerings, Schnitz has its ears to the ground on what customers are really wanting from their dining experience and the much-loved schnitzel. The company will continue to solidify its national footprint and gain more awareness amongst the desired audience, scoping for international expansion. The Schnitz name is trademarked in over 60 countries worldwide July 2019| 25 www.insightssuccess.com

28. OF A SALES STRATEGY E efficiency of its sales strategy. This strategy can only be devised by engaging in the creation and implementation of a sales management system. It is a technique of formulating sales strength, synchronizing sales operations, and applying sales skills that lets a business to constantly improvise and exceed its sales targets. Sales management aids the functioning of activities and tasks which are involved in the dispersal of goods and services. devised strategy. To be precise, a sales workforce is as important to the organization as increased profits. Evidently, both these factors are inter-dependent. Therefore, a sales manager or any employer has to craft up a proficient team to meet the organization’s desired goals. This task of staffing competent sales representatives requires an employer to consider certain facts. For instance, if the organization functions locally, a sales representative with the knowledge of the local language would be the desired candidate. Other such constraints, which should be considered while hiring a candidate include, familiarity with local geographies, willingness to travel, to work on varying time zones etc. An effectively working sales team will carry out all the vital tasks that directly lead to the sale of a product, thus resulting into increased profit. very business thrives solely on its sales as the revenue generation revolves around the be called as the art of assessing and surpassing the sales objective of an organization through efficient planning, controlling, budgeting and effective leadership. An efficient sales management strategy can act as a massive turnabout for any organization in its long run. The process involved in sales management: Ÿ Planning the Sales Process: The primary task in the hands of anyone managing the sales of an organization, before even forming a team is planning the sales process. One has to analyze who’d be the prospective buyers and construct a sales plan to meet their requirements. For instance, an organization which sells computers plans to enter a new market. To do so, it will have to devise a sales plan based on an extensive research about that market’s economy and the scope of their product’s sale potential. The channels of targeted audience; be it online or offline should be adequately analyzed, and recognizing the geographical areas where the organization would thrive should be considered as a priority while planning a sales process. Selling a product or a service, even to an average consumer needs strategic planning and its effective implementation. One thing evident in a product’s life cycle is that sales management isn’t as easy as it sounds. It depends comprehensively on crafting the organizations’ offerings in terms of the targeted market needs and desires, and using evaluation, communication and distribution. Designing the Sales Strategy: A sales strategy is fundamentally the most vital requirement of an organization in order to sell its products and gain profits. This strategy is usually formulated by the aforesaid sales team. But for a strategy to be derived, the manager of the team has to provide insights and essentially indulge in the activity. This strategy should be Ÿ Sales management as a terminology directly applies to the section of a business that interacts with a prospective customer and attempts to convert it into a sale. Although this task sounds effortless, prolonged research and planning are involved behind its execution. On a less technical note, sales management can Hiring the right people: Efficient staffing plays a vital role in the accurate functioning of any Ÿ 26 |July 2019 www.insightssuccess.com

29. Pitching Success based on the factors considered during the planning of the sales process. The designing process of the strategy should include clarity and shouldn’t jeopardize the integrity of a team member. Every team member’s performance should be assessed and provided with guidance during difficulty in attaining targets or deadlines. Regular appreciations and rewards account for improved work motivation and performance. Such a design of the sales strategy when implemented, prove to be beneficial for the organization as well as the team members. Analyzing the Sales Efforts: The resulting productivity of the sales strategies should be constantly measured. Every strategy implemented must be evaluated pertaining to the data of its performance, so as to understand how well it has been executed. This aids the sales team in analyzing common errors in the strategies and achieves enhanced sales. Ÿ Why sales management isn’t a walk in the park: It’s a common stereotype that sales people work comparatively less than people in other departments. The role of a sales representative is not just making voice calls and having conversations with people. It involves a giant of an effort in converting a lead into a customer. This isn’t feasibly possible unless a sales representative possesses equivalent skills and smart work techniques. The sales department in contrast to any other workforce is accountable to target achievements and regular performance reviews. This creates a constraint which evidently proves the complexity involved in the profile of a sales representative. Since sales people personally interact with a probable customer, they gain the benefit of being able to gain knowledge which will help in performing their sales pitch and offerings to the customer. A sales person is also responsible in building trust and loyalty between customers and businesses. This can only be achieved pertaining to the transparency between the sales person and the customer. While making sales interactions, urging a customer to recommend a friend or provide positive feedback draws an impact on the development of the business through brand awareness and sales. Forecasting the Sales Results: Positive sales forecasting is possible only by a productive analysis of the organization’s sales patterns and also considering the current trends in the industry. This allows one to interpret the number of sales one can achieve in the next term. This analysis is provided by the sales team with the data they have collected over the time, about the amount of leads turned into customers and the leads which are yet to be converted for business. By the use of sales forecasting, the future sales plan can be assessed, providing an opportunity to employ experimental strategies and methods. This also allows one to expel the old and unproductive strategies. Ÿ Ÿ Efficient sales person not only make a sale, but also build a continual impact on the customer. Long term customer associations lead to repeated customer referrals that increase the organization’s reputation. To conclude, sales play a pivotal role in the all-encompassing growth of an organization and thus, cannot be overlooked. Reporting the sales: The sales reporting process inspects the efficacy of the various sales strategies applied currently or previously. It is essential to measure the performance of the sales team as well as the proposed sales strategies to evaluate their productivity. The sales team should be required to provide reports of the tasks executed based on which, the future decisions must be taken by the management to implement measures of improvement. July 2019| 27 www.insightssuccess.com

32. Chili House Serving the Taste with Fresh and Healthy Food D the concern about eating healthy. Food acts like fuel for the human body, so it must be fresh and healthy. Chili House makes this point a priority. A Jordan based restaurant brand, serves up fresh delicious food to their customer without adding any additives or preservatives. Describe the experiences, achievements or lessons learnt that has shaped the journey of the company. Give a detailed description of the CEO’s contribution over the company and the industry. elicious food is all about the best ingredients and recipes but also require adequate cooking skills and processes. With a phenomenal flavor, also comes Upon completing my law degree in 1998, I re-entered the Franchise world and quickly developed numerous brand concepts including, Philly USA, Everything Yogurt & Banana, Frullati Cafe & Bakery, and Gold Star Chili restaurants. 5 Years later, I joined the Chili House Team in 2003. I believe that the combination of extensive restaurant experience as both franchisee and later as franchisor with a desire to carry on the tradition of building quality cultured brands for my family, investors, franchisees and partners was the driving force that drove the brand from 12 stores in Jordan to over 34 locations in 6 countries within 10 years. In an interview with insights success, Mr. Sami Daoud, CEO of Chili House describes the strengths and uniqueness of the company. Below are the highlights of the interview between Sami Daoud and insights success: Give a brief overview of your company and its vision. In 1985 Chili House was born! Ever since, the company is continuously striving to achieve the highest standard of satisfaction for its customers and service providers. The company is all about creating memorable experiences and long-lasting relationships based on handcrafted food quality, superior hospitality, use of innovation and a little bit of fun along the way! What are the cutting-edge products/services offered by Chili House? As far as products go, our Chili Burger, Chili Cheese Fries, Cheese Coney Island hot dogs, and Chili Cheese 3-Way Spaghetti are exceptionally unique to our brand. For services, we would feature our innovative and user-friendly phone application and online ordering system of delivery. Our phone app includes features such as a rewards program that allows our customers to enjoy discounts and special offers, just by checking into the restaurant. They are rewarded on each visit. Second primary feature is the “Chili Box” feature, which allows our customers to browse through their choice of Rock, Classical, Hip Hop, Jazz, Newest Top Ten songs and Modern Arabic. Through the app the customers select the song they want to listen to while dining. The stores are also equipped with volume controlled speakers at each of our tables, so the costumer can “turn it up, when the customers selected song is playing”. From the beginning, Chili House’s primary focus has been to maintain an exceptionally high level of food quality. The secondary focus has been on remarkable hospitality, by going above and beyond the customers’ expectations to make sure that with each visit, we have effectively lifted the customers spirits, and thus their experience, to a new level. The third priority relates to the stores themselves, via a perfect balance of modern and old design with an exceptional attention to detail and cleanliness. 30 |July 2019 www.insightssuccess.com

33. ““ Service Promise of Making you Smile through our Exceptional Hospitality. Sami Daoud CEO Chili House 02 July 2019| 31 www.insightssuccess.com

34. What are the special franchisee strengths that make Chili House unique from its competitors? The greatest strength of Chili House is its exceptional customer experience. When our 5-Star Hospitality process is combined with our 5-Star food quality and freshness, it is an experience that keeps consumers returning for more. Add to that, our menu variety, which is executed with ease through our streamlined kitchen processes, and you have a “Recipe for Success.” Fresh everything, and we mean, ”Everything”, from our “on premises” prepared Fresh Cut Fries, Unique Cincinnati Chili and Natural Angus Burgers, to our Onion Rings, 100% Chicken Breast Patty, and 100% Organic Fresh made Salads and Dressings. All made with ease and prepped once in the morning for that business day’s consumption. Another strength or differentiating factor, is that Chili House is a full service fast casual service style with real china and silverware at a quick service menu price point. This provides a wide range of advantages such as, no waiting in lines, no opening of paper and plastic containers in order to eat your meal and no carrying trays and loading up on your own napkins, plastic forks, etc. Finally, Chili House has a proto-type to fit any investor’s budget, and thus allowing for quick brand entry and brand penetration into any new market. Chili House provides 6 floor plans & designs, from 2,500 square foot flagship free-standing units with drive-thru all the way to 220 sq. foot kiosk designs. Where does Chili House see itself in the long run and what are its future goals? Chili House will use the current franchise model to expand its presence throughout the region and the world. We currently have 9 locations in the pipe line for North Africa and Europe, with a goal of being 100 stores strong in the next 3 years. At the same time, our executive team will continue to research the industry and adopt best practices for maintaining such an aggressive growth strategy. Through total quality driven management and implementation, we will continue to succeed and grow Chili House on a Global Scale. Home of Handcrafted Burgers, Coneys and Ways 32 |July 2019 www.insightssuccess.com

36. I industries, it had been too fragmented, too time- consuming and too confusing. As a consumer, one has to deal with several different vendors for uniforms, equipment, trophies, etc. In addition, the focus was more on the sport itself instead of on the individual athlete. t goes without saying that the size of sports market of present day is vast, where tens of millions of youths playing sports every day. But, like with so many other “The first ten years of this company have focused on providing superior customer service and a fervent devotion to changing the conversation around sports. We are looking forward to what the next ten years will bring.” Since the very beginning, Doug Dickison recognized that the industry was also lacking a focus on holistic development. The need for a more all-inclusive approach to address athlete needs resulting in the creation of Complete ® Athlete 360. It is a holistic, customizable development program led by a best-in-class team of experts proficient in various facets of personal development in areas often overlooked in youth sports. The goal of Complete ® Athlete 360 services is to develop successful teams and organizations by helping to create winning cultures, respected leaders and connected people. Since 2008, Destination Athlete is building better communities through athletes. The company exists to help the youth and high school teams get to their personal destination by providing a one-stop resource with everything a team needs in order to thrive and succeed. ® A Visionary Chief As parents are involved in the coaching of youth sports in his town, Destination Athlete’s Founder and Chairman, Doug Dickison, had ideas for a better way of doing things. He seized the opportunity to drastically change the youth sports market by spending the next two years creating a business plan, researching the existing vendors in the market and looking to companies that put their customers first. On July 14, 2008, Destination Athlete became the first and only one-source solution for the very lucrative youth sports market. The company’s vision: “Everything Team, Everything Better™.” The Complete Athlete 360 approach allows these experts to embed themselves in a team or organization’s culture and become a part of it. They get to know people and make personal connections. This allows them to provide a lens for the leaders to help reinforce their goals and develop their own people. These services are then customized to meet the specific needs of each client. The Complete Athlete 360 team of professionals collaborates throughout the entire process to ultimately deliver transformational, sustainable results. ® ® ® ® Comprehensive Offering Destination Athlete came out of a need for much more than the market was providing to the athletes, parents, and coaches. Hence, the most comprehensive offering was born. Four key areas were identified as the main focus including apparel, equipment, fundraising, and performance. Doug says “We view ourselves as the most thoughtful company in the athletic community, taking care of youth sports teams with our comprehensive holistic solutions and world-class service”. Further, he says “We strive to be the single recognizable choice of teams who have a quest for development and/or winning.” He adds, That sentiment is echoed in this customer’s recent experience with Destination Athlete : “Wanted to let you know both the girls and boys team as well as us coaches are thrilled with the teams’ new clothing! Most importantly, I would like to let you know that, hands down, you have been the best company that I have ever worked with in almost 30 years of coaching! Great products, great artwork, speed in delivery and awesome communication made this experience with Destination Athlete® wonderful! We look forward to working with you through the years.” ~Mike Schiavo, Mainland swimming ® ® 34 |July 2019 www.insightssuccess.com

37. “ Turning Consistency into Achievement In his experience as a small business owner, Doug’s unwavering belief in the business is the key to his success along with a good business plan and a full understanding of the economics of the market. Destination Athlete is now a national company with 96 franchises in 17 states and continues to grow. For the fourth year in a row, Destination ® Athlete has been named a Top 500 Franchise ranked #216 by Entrepreneur Magazine. Each year Destination ® Athlete’s ranking has continued to climb. This positive exposure has given prospective entrepreneurs the ability to see the value in owning their own Destination Athlete business. It allows them the opportunity to combine their passion for sports with a rewarding career in the ever- growing youth and high school sports industry. ® “ ® Testimonials “Complete Athlete®360 is truly an all-inclusive program designed to help our entire community reach their optimal performance goals. Whether on the field, in the classroom, or out in the world, we are better prepared to engage in and reach our full potential” ~Meredith Santowasso, Director of Summer Programs, Rutgers Preparatory School “We chose to partner with Complete Athlete 360 because of the depth and quality of the programs it offers and its top- notch professionals with whom we can work. We have had an excellent experience and are excited about the development it has and continues, to offer our coaches and students.” ~Jan Hathorn, Director of Athletics, Washington and Lee University ® July 2019| 35 www.insightssuccess.com

38. Can a business thrive in the age of continuous innovation? — By Bea Tartsanyi, Innovation Lead Endava The short answer is simple: yes–by con?nuously accelera?ng progress against your innova?on agenda with your highest focus on execu?on. For some, this might seem like a daun?ng challenge because they don’t know how to go about it. However, the good news is that you don’t need to do it alone. With expert guidance and acquisi?on of the right skills, organiza?ons can accelerate innova?on and deliver business value at speed. empathy, ability to understand and interpret technology trends, or ap?tude to choose and apply the most fi?ng innova?on methodologies. Some might naturally possess these skills, and some might need to build them over ?me. But any business focused on remaining relevant–let alone thriving–in the age of con?nuous innova?on should consider star?ng this process sooner than later. But let’s take a step back and look at this from a wider perspec?ve. The fourth industrial revolu?on, emerging technologies, high growth disruptors from le?, right and center, and changing customer expecta?ons are now the norm–and we all know con?nuous digital transforma?on and innova?on need to become core skills in business to cope. It is now a fact that failing to quickly address digital disrup?on will result in ground lost to compe?tors and disruptors. I see innova?on as a con?nuous loop of ac?vi?es; where long term strategic wins will be made out of smaller, quick wins by following an agile cycle of discovery, tes?ng, and itera?on. Successful innova?on programs need to stand on the right building blocks: Strategy But effec?ve delivery of these ac?vi?es requires building a different set of skills–exemplified through curiosity, crea?ve problem solving, Build the founda?on on which innova?on can thrive. Understand your current situa?on, ar?culate 36 |July 2019 www.insightssuccess.com

39. Pitching Success Execu?on Scale your future state, and develop a roadmap that will take you there. Spending the right amount of ?me here will help you avoid the “innova?on theatre syndrome”. Think about the tools, methodologies, processes and skills your team need for rapidly churning out ideas and turning them into reality. Determine how can you drive progress through the en?re organiza?on and shi? from an old failure-prone, siloed mindset towards a more collabora?ve and July 2019| 37 www.insightssuccess.com

40. entrepreneurial culture with a "fail fast, learn quickly” mentality. but mighty” works best. Explore the “art of the possible”: don’t get stuck in the here and now. Dare to dream up the future and find clever and quick ways that can help you test your assump?ons. Ÿ These building blocks are equally important; however, the most cri?cal element you need to secure is having expert capability to execute ideas, as this will deliver the biggest impact to your program. A master at bringing innova?ve ideas to life, Steve Jobs had a proven angle on this challenge: Prototype, test, prove, iterate–and do it as quickly as possible: instead of was?ng money on years of development only to find the solu?on you were working toward is no longer relevant, find quick ways to prototype your idea and test it with end users as soon as possible. Draw learnings, make changes, and do it again. Ÿ “To me, ideas are worth nothing unless executed. They are just a mul?plier. Execu?on is worth millions.” Once you are ready to get started, here are a few addi?onal principles to bear in mind: Consider the path to produc?on: involve senior stakeholders early on. Don’t surprise your IT security and architecture teams with your shiny new project a day before you want to launch. Plan for how your pla?orm can scale, from a system and support perspec?ve as well as the staffing overhead required to sustain it. Ÿ Start small: before you a?empt to scale your program, run a few smaller projects. Draw on key learnings, iden?fy what went well, and what could be improved. Even at this early stage, choose projects which are aligned with key company objec?ves, so you can demonstrate how your innova?on efforts and investments are helping to accelerate solu?ons to key business problems. Having this connec?on will support your funding discussions. Ÿ The exci?ng thing about innova?on is that it never ends. Pay a?en?on to incremental innova?on to keep con?nuously improving your core proposi?on, while at the same ?me think about the "art of the possible". Push your boundaries and exploit technological innova?ons and new business models. Successfully caring for and combining these aspects will posi?on your business to thrive in the age of con?nuous innova?on. Understand the problem: before you begin idea?ng on poten?al solu?ons, ensure you properly understand and unpack the problem from both the perspec?ves of customer need as well as an internal business problem. Ÿ Build dedicated cross-func?onal teams: collabora?on and cross-pollina?on of diverse exper?se and individual perspec?ves will create exponen?al returns on innova?on investment. Select members whose disciplines are germane to your problem (business knowledge, UX, technical delivery, etc.) and make sure to keep the team lean. “Small Ar?cle originally published on the Endava blog on th February 4 2019 Ÿ 38 |July 2019 www.insightssuccess.com

42. Figurella Rejuvenating the ‘B’ in the Beauty I necessary to approach significant methods for fit and a healthy body. Figurella understands such need and offers result-oriented methodologies to combat the weight loss problems in women. With such a great initiative, the company is flourishing in all the direction with a vision to make a difference. Moreover, it is also expanding and planning to open the next 50 locations in the next five years with an objective to facilitate as many women as possible. n this growing world, Fitness should be admired and prioritized by every individual. As obesity is causing many major problems to many women, it has became area, which need to be eliminated immediately, otherwise they are reabsorbed by the surrounding cells via osmosis remaining in the body. Figurella is able to interrupt this vicious cycle by calibrat- ing the temperature in the Bubble. An enzyme called lipase, at an established temperature of 98.6°F/36.8°C, intervenes in the process of metabolizing the smaller fat particles that had been expelled. The blood and lymphatic system take care of transporting these particles to our kidneys which takes care of finally expelling them. OXYGEN It also stated that the oxygen bath allows the company to accelerate the fat and toxins removal from our body, it also purifies the body in general. The oxygen permeates best when the skin is humid, which allows for a complete transportation of the oxygen molecules to the rest of the body. An oxygen bath for up to 72 hours provide lots of benefits to the body. By attending at least 2 sessions each week, there will be a gradual decrease in inches in the desired areas of the body and the level of oxygen in our body is constantly maintained, which in turn helps speed up our metabolism. Insights Success appreciates contribution made by such organizations and feels pride to feature Figurella in its special edition “The 10 Best Franchises to Open 2019”. Spreading Awareness through a Brand Figurella has well being through commitment and results. It’s mission is to offer women a scientifically and naturally based weight loss method, personalized to fit a person’s specific needs with guaranteed effective and efficient results. It believes in the power of results giving it the first priority. It states that the company is deeply committed to its customers and the pursuit of their goals and dreams. Being a lifestyle brand, Figurella focus on quick fixes by going above and beyond the industry. The company believes in the power of results, above anything else. It is deeply committed to its customers and the pursuit of their goals and dreams. Steps for being ahead of Competition With more than 35 years of experience, Figurella is offering exclusive service as they claim to be authentic and one step ahead of competition. It utilizes natural methods inorder to reach their desired goals and also offers fast return on investment. It claims that any businesses can be successful with relatively low numbers of customers. Below are some additional points that shows how ® Figurella is tackling its competition: Ÿ Exclusive service, Figurella method is unique and it does not have a direct competitors. Ÿ More than 35 years of experience. Ÿ Fast return of investment. Ÿ Business can be successful with relatively low number of customers. Ÿ Use of natural methods to reach the desired goals. Ÿ Business can generate revenue with relatively low number of employees. ® Figurella allows a uniform reshaping of the female figure through utilizing naturally and science-based system that allows the body to lose the inches excessively and to tone specific areas, different for each individual. ® The method uses 2 main technologies: BUBBLE As per company’s insights, during the movements in the bubble, the muscle contracts and exerts pressure on the fat cells. Once the fat cells are compressed, smaller particles of fat are released into the extracellular space found in the 40 |July 2019 www.insightssuccess.com

43. ““ Women well-being through commitment and results. CRISTINA LELLI President Figurella Training and network are part of the know how of the owner and not of the employees. Training and certification is always offered by Figurella® Corporation. In the royalty is included unlimited maintenance of parts. Italian appeal of the brand in a foreign country. Ÿ Ÿ and any other possible life change affects women physically and emotionally. She states that Figurella is not incepted to only support the fitness aspect but also the psychological well being of members. The clients find a family in company’s teams that will always welcome them with a smile and a positive attitude. Ÿ Ÿ A Glimpse about Figurella In 2012, Figurella introduced its method to the United States. With over 350 locations in 20 countries worldwide, it is the largest women’s only fitness center and spa. Indeed, it have 200 centers in Italy, about 50 in South America, and more in the rest of Europe. The company also states that it owns around 7 locations in South Florida. ® The Figurella model is a fixed retail location providing personal training sessions and health guidance that provide a wide range of variance to the benefit of the members. The operating model is simple in nature and operational complexity, but delivers an extremely diverse and high-end experience to their performance-oriented customer base. ® Testimonials: “I did my first session today in South Beach location and had an amazing experience.The staff is very attentive & knowledgeable, & the studio has more of the spa feeling. It's definitely not your average workout experience, it's simply another level of feeling good while taking care of your body & soul. It felt so good knowing that my whole body is getting precious oxygen for entire 15 min while being in oxygen capsule. Highly recommend it to all the women who love themselves enough to have this amazing spa like workout experience. The manager takes care of the clients with such a great positive energy and beautiful smile on her face.” - AGATA Into the Shoes of the Leader She lives for Figurella. She is hands-on and active in the locations on a daily basis and what not. She is Cristina Lelli, President of Figurella Being the President of Figurella, Cristina Lelli has taken the company to a recognizable stature. “Truly amazing, at first I thought wow a bit pricey but it is definitely worth it. I’m down 20” and 15 pounds in 2 1/2 months, the staff Caterina Sarah and now Julia are motivating and supportive. I look forward to working out and the meal plans have been super helpful with my weight loss!” -KARINA Being a woman that has been through all the possible life’s challenges, she effectively understands and gives the best suggestions to each one of her clients. It is been empha- sized by the company that hormonal changes, pregnancies July 2019| 41 www.insightssuccess.com

44. GoliathTech Inc. An Unequalled Offering in Piling Solution T combined strength with know-how to offer the best piling solution to support a project. It is a strong, safe and innovative company that never stops improving so that one may benefit from unequalled quality products and services. GoliathTech Inc. is the leader in engineering, design, manufacture and distribution of helical piles. GoliathTech Inc. has a wide range of applications within the field of construction, foundations, housing, solar, underpinning, signage, decks, swimming pools, agricultural infrastructure and so on. It operates with over 200 open franchise units globally. The network of franchisees does more than merely carry out simple tasks; they put their vast experience to work to guarantee optimal anchoring of each pile. GoliathTech Inc. carries over 1500 constructions projects every single month he strength of a construction depends on how strong the foundation structure is designed. Construction is a challenging industry, where everything is related to planning and erecting of physical formation with specified skills. When building any type of structure, piling is the basic but also most essential part of the construction since they support the structure and transfers the load of building at a deeper level. GoliathTech Inc, a helical screw pile solutions provider combines advanced technology with modern engineering to strengthen construction projects and support residential and commercial construction projects for a diverse clientele. In an interview with Insights Success Julian Reusing, CEO of GoliathTech, Inc. shared information about the company’s cutting-edge solutions and its potential future in construction industry. What are the cutting-edge products/services offered by GoliathTech? Below are highlights from the interview conducted between Julian and Insights Success: Helical piles are faster to install and have a higher bearing capacity. Helical piles are drilled into the ground and will not destroy the land around your project as there is no excavation required. GoliathTech manufactures screw piles using high quality recycled steel. This conserves natural resources and energy and reduces the overall carbon footprint. Screw piles are also useful for the support of temporary structures since they can be removed and reused with little to no change in structural integrity. This is very different from a driven pile or drilled shaft or a grouted anchor which are often just abandoned. Some screw piles have been in place for several years, have been removed and reused at another site. Give a brief overview of your company and its vision. Julian Reusing is an accomplished entrepreneur. He has founded and owned a few companies in the past (1994- 2011) to today: Founder and shareholder of ISI Connect (cabling company); Founder and shareholder of Memory Experts International (MXI) Inc. Founder and shareholder of GoliathTech Inc. Ÿ Ÿ Ÿ GoliathTech manufactures 100% of their products in the North American factory. GoliathTech has many different types of heads to suit any project. The engineering team can draw and have GoliathTech produce any custom heads needed. Les Pieux Goliath Quebec, Canada Corporation was founded on June 15, 2004. Julian Reusing (CEO) purchased this manufacturer of helical piles in 2013 and created GoliathTech Inc. GoliathTech Inc. is a manufacturer and franchisor of installers of helical screw piles. It has 42 |July 2019 www.insightssuccess.com

45. ““ We manufacture, we design, we distribute, we support (engineering, customer support) all our GoliathTech Franchisees worldwide. The GoliathTech product is fully galvanized from top to bottom including the leveling head and the bolts. The piles are thermally protected against frost with polyurethane insulation to protect against heaving. Julian Reusing CEO GoliathTech Inc. GoliathTech is the only screw pile company that offers piles with engraved lot numbers and to allow for traceability of our product. We know exactly what pile comes from what lot even once it is put in the ground. We have traceability right back to the mill report from the steel suppliers. Canadian Welding Bureau: CWB Canadian Franchise Association (CFA) Ÿ Ÿ And many more Give a detailed description of the Founder/CEO/Management’s contribution over the company and the industry. GoliathTech Inc. owns utility and design patents in Canada and the U.S. Describe the experiences, achievements or lessons learnt that has shaped the journey of the company. Having grown multiple companies in multiple industries, from zero up to the global leader in every industry he played in, the CEO of GoliathTech has brought to this industry a high-tech approach to this industry. The founder, Julian Reusing, has brought the company to one of the fastest growing franchises globally in 2018. From the expansion of our franchise chain from 0 to over 200, we encountered all kinds of challenges and had to lean to learn to open 2-3 locations every month smoothly! From screening out ideal candidates to expanding internal support systems at a hyper pace we have mastered the art of opening new franchises without problem. What are the special franchisee strengths that make GoliathTech unique from its competitors? Where does GoliathTech see itself in the long run and what are its future goals? GoliathTech Inc. is building code compliant in every country we operate in globally. The company has a wide range of certifications and it is continually searching for new ones that would be pertinent to our product and installations. We see ourselves as the global standard defector of helical piles and trend setter. Certified ISO 9001:2015 (Quality management) Certificate number: Q101242 Certified ISO 14001:2015 (Environmental management) Certificate number: Q101242 CCMC #13675-R Certified ICC-ES Certification ESR-3726 American Welding Society: AWS D1.1 Ÿ Ÿ Ÿ Ÿ Ÿ July 2019| 43 www.insightssuccess.com

48. Signal 88 Security Providing Peace of Mind S services with a mission to make businesses and communities more secure. ignal 88 Security offers a full suite of world-class and industry-leading security Assisting in Every Step propose a generic solution, but instead one that is tailored to the needs and desires of the consumer. Following, are the flagship services of the company, which combines prominence and cost- effective security solution together. Signal 88’s services, and franchisees are able to provide customized solutions based on territories. Instead of large companies providing standard services across the country, the local owners are more in tune with their communities, thus can offer customized solutions with an advanced level of customer service to their clients. The vision of Signal 88 Security is to provide an innovative approach to security services for residential, commercial, and industrial clients. This is based on a fundamental belief that safety is a basic human right and need. Their vision statement is “we’re here to provide peace of mind to pursue passion in life.”What this really means is that the company recognizes that its clients have a purpose, which they can only fulfil if their physical environment is safe and secure. A healthy and safe environment gives neighbors and local organizations the opportunity to prosper. Signal 88 is guided by a set of core values: Passion, Honesty and Integrity, Relationships, Serving, and Learning. Mobile Patrol: Signal 88’s unique mobile patrol model is proactive, not reactive. The presence of a trained officer behind the wheel of a high- visibility SUV deters crime and gives the community the peace of mind they deserve. On a franchisee level, Signal 88 is proud of the fact that over 80% of its owners are from either military or from law enforcement department. Their passion to protect their communities make them great operators and partners for their clients. The franchise headquarters provides franchisees with sales support, payroll processing, lead generation, telemarketing and email campaigns, marketing and website support, an industry-leading Industry-Leading Technology: Signal 88’s state-of-the-art 88Edge technology helps officers patrol safely and effectively. Their digital reports – including photos, videos, and GPS data – are always available to the clients for total accountability. The clients have access to online dashboards where they can customize workflows for their properties. Fully Customizable Solution Signal 88 provides a niche service, so they know that a single approach can’t be applied to every property or situation. The promise begins with first listening to the customers’ need and learning the desired outcomes. This helps to create a customized solution unique to the customer, property, and personnel’s needs. The next step is to conduct a full site assessment, bringing in the expertise and recommendations of the Signal 88’s trained staff. The company won’t 46 |July 2019 www.insightssuccess.com

49. ““ Devotion to service is at the very core of the people who wear our uniform. Reed Nyffeler CEO Signal 88 Security core values of Passion, Honesty and Integrity, Relationships, Serving, and Learning have shaped how it does business every day and continues to guide its growth. technology platform, in-house financing, and much more so that the owners can focus on what they do best. Drawing the Future Roadmap Signal 88 Security strives to be the largest physical security company in the world. Although it has some ground to make up, the company has grown rapidly and is confident that the franchise model sets it up for long-term, sustainable growth. This is easily seen with consistent double-digit growth year over year and new national partnerships coming to fruition constantly. The Visionary Reed Nyffeler, CEO of Signal 88 Security, was instrumental in introducing and developing the franchise model to the company and industry. Serving as its Chief Executive Officer, Reed oversees the overall direction and vision of Signal 88. He also manages the research & development, administrative duties, sales and marketing strategies, and general operations. His vision is key to bringing in new franchise owners, and as the network grows, his vision remains constant. He continues to introduce new ideas that helped the company scale and increase profitability for the franchise owners. Prior to Signal 88 Security, Reed played a crucial role as the Regional Sales Manager at Black & Decker in the Midwest and later became the National Sales Executive for a prominent holiday lighting distributor and developed the distributorship program. Testimonials “Best technology in the security business, well-managed, and ALWAYS professional.” -Jamal Powell, Fort Myers, FL “Our residents are familiar with a number of the staff on a first-name basis, which adds to the level of service, security, and overall resident satisfaction.” -Kip Rasmussen, Denver, CO Keeping Values as Asset According to the Signal 88 “The most important lesson learned is to have a clear vision and always remember your core values while living out that vision.” The company’s July 2019| 47 www.insightssuccess.com

50. T implications and stimulated them into becoming a global brand. Yet, many organizations are striving to attain the full benefits of being a globally recognized brand. To stretch out confinements, various organizations often offer franchise licenses to franchise owners in potentially profitable regions for acquiring a better customer approach. Instead of starting from a scratch, an individual can purchase a franchise and start with a proven business model that has a more probability of achieving success. echnology, technique—name it, the world has bestowed some remarkably adaptive With adequate management and guidance, one can easily flourish in the business world. Franchise business strikes down certain hardships and struggles that might be faced in the start-ups. Choosing franchise |July 2019 48 www.insightssuccess.com