“The Most Recommended Hospitals In India

1. 2020 / Vol. 01 / Issue 04 Viewpoint EVIDENCE-BASED TREATMENT- WHY DOES IT MATTER FOR CANCER PATIENTS? Healthdirect Personalized Healthcare The Opportunity for Hospitals The Most The Most Recommended Recommended Hospitals In India Hospitals In India Hospitals In India The Most Recommended

4. Indian Healthcare – Indian Healthcare – Then, Now and Next Then, Now and Next The first general hospital in India was set up in 1664 known as The Madras General Hospital in Chennai (then Madras). This was followed by The Presidency General Hospital in Kolkata (erstwhile Calcutta). To teach the nuances of European Medicine, Jawaharlal Institute of Postgraduate Medical Education & Research (JIPMER) was founded in Puducherry. After independence, the Government of India streamlined the healthcare sector to benefit one and all. Editor Sneha Sinha E Ayurveda, Charak Samhita by sages like Charak and Sushruta are evidence of the mastery that our forefathers held over the matters of health. Yoga, which dealt with overall health and is a lifestyle rather than a medical system, was also practised for well-being. While Ayurveda was a medicinal practice rooted and available in ancient India, changing times and lordships saw the introduction of other medical systems in India. Unani being one of them. With the colonization era, modernization and industrial revolution setting in, the circle further expanded to accommodate the homoeopathy and the allopathy system of medicine. mphasis on healthcare in India finds its roots in the Ancient times. Scriptures like The Indian Hospital system is categorized into public and private. The Public Hospitals are owned by the Government and comprise of limited secondary and tertiary care institutions in key cities. Their key focus is on providing basic healthcare facilities in the form of primary healthcare centres (PHCs) in rural areas and City Hospitals in urban areas. The private sector caters to the majority of secondary, tertiary and quaternary care institutions with a major concentration in metros, tier I and tier-II cities. Whatever be the system of medicine in vogue, Hospitals have served as institutes where people would come to get the required treatment and walk away cured and satisfied. With colonization setting- in, the Vaidya’s clinic system gave way to hospitals that were set-up in British style and pre-cursors to the current modern forms. Healthcare, in India, has grown to become one of the largest sectors in terms of revenue and employment. Healthcare comprises hospitals, clinical trials, medical devices, outsourcing, medical tourism, telemedicine, health insurance and medical equipment. Boosted by growing coverage,

5. EDITOR’s NOTE a class of its own, making the healthcare group a major player in keeping Eastern India ahead of the curve; Bangalore Baptist Hospital, a hospital which has been synonymous with holistic and compassionate care for over 45 years; Shri Krishna Hospital,which was established as a venture of hope and to demonstrate how a rural community's healthcare needs can be met; Prasad Hospitals Nacharam, the first and only NABH-Accredited hospital in Nacharam, on par with the best hospitals in India for excellence in patient care; and Ruby Hall Clinic, Pune’s first nationally accredited multi-speciality centre accredited with 9 NABH and NABL certifications and a Green OT certification for its operation theatres. demanding patients, increasing expenditure by patients and providers – both public and private, the Indian healthcare sector is experiencing growth at a brisk pace. The healthcare market has the potential to increase three-fold to Rs. 8.6 trillion (US$ 133.44 billion) by 2022. Growth in Medical Tourism is posed at 22-25 per cent. The government's expenditure on the health sector in FY18 was 1.4 percent as against 1.2 per cent in FY14. It is planning to increase public health spending to 2.5 per cent of the country’s GDP by 2025. The world’s largest Government- funded healthcare scheme, Ayushman Bharat, is just a start. In terms of Foreign Direct Investment (FDI), the industry attracted US$ 6.09 billion between April 2000 and March 2019, according to data released by the Department of Industrial Policy and Promotion (DIPP). Making the most of the growing market are the various hospitals in India which are putting-in their all to provide the best-in-class services. While profits do matter, healthcare services and hospitals have always found their roots in deep desires of people to serve society. The issue also features the Expert Opinion of Ritu Hinduja on Finding the Perfect IVF Clinic ,Viewpoint of Zoya Brar onEvidence-Based Treatment – Why Does It Matter For Cancer Patients? and some Health Tips fromNeha Pundhir on Tricks to maintain a healthy working environment. In this issue of Insights Success, we take our time to recognize and applaud “The Most Recommended Hospitals In India”. These hospitals are inclined towards providing effective and timely healthcare services to every human being that turns up on their doors. Our in-house article takes a look at the next trend in healthcare – Personalized Healthcare. We hope you enjoy reading this edition as much as we did while creating it! The issue further features AMRI Hospitals,which brings to the table

6. C o n t e n t s Cover Article INDIA INDIA INDIA POLIO How India won the Battle 10 vs CXO STANDPOINT ‘ Viewpoint EVIDENCE-BASED TREATMENT- WHY DOES IT MATTER FOR CANCER PATIENTS? Expert s Opinion Finding the Perfect IVF Clinic 18 30 Article Health Tips Tricks to maintain a healthy working environment Healthdirect Personalized Healthcare The Opportunity for Hospitals 20 36

7. AMRI Hospitals Providing Advanced and Affordable Healthcare16 Bangalore Baptist Hospital A Hospital Built on the Foundations of Hope, Compassion and Medical Excellence24 of Healthcare Services 28 Columbia Asia Your Preferred Choice 32 Prasad Hospitals Your Health and Wellness Partner Compassionate Care 38 Ruby Hall Clinic Where Technology Meets Shree Krishna Hospital Offering Quality Healthcare Services at the Most Affordable Rates 42

10. Editor-in-Chief Pooja M. Bansal Managing Editor Sneha Sinha Publishing Control Team Rahul, Shruti Quality Assurance Team Darshan, Abhishaj Art & Design Head Amol Kamble Associate Designer Poonam Mahajan Art & Picture Editor Savita Pandav Co-designer Shweta Ambilwade Sr. Business Development Manager Megha Mishra Business Development Lead Ashwini Pahurkar Business Development Executive Kajol Karale Technical Specialists Amar, Pratiksha Digital Marketing Manager Prashant Chevale SME-SMO Executive Manoj Shelge Tanaji Circulation Manager sales@insightssuccess.com January, 2020 Corporate Ofces: Insights Success Media and Technology Pvt. Ltd. Ofce No. 22 & 510, Rainbow Plaza, Shivar Chowk, Pimple Saudagar, Pune, Maharashtra 411017 Phone - India: +91 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com Cover Price : RS. 150/- https://twitter.com/insightssuccess Follow us on : www.facebook.com/insightssuccess/ Copyright © 2020 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success Media and Technology Pvt. Ltd. Reprint rights remain solely with Insights Success. Printed and Published by Insights Success Media and Technology Pvt. Ltd. RNI NUMBER: MAHENG/2018/75953

12. POLIO How India won the Battle vs T and confusion too. Children, moreover, don’t just belong to and are the responsibility of parents, but the family and society too. Today’s toddlers are tomorrow’s adults and how well we care for them today determines how the future of our society is going to be. As such, children must be given proper care for their all-round growth and development. he word child isn’t just a word but an emotion in itself. It elicits joy, warmth, hope, reminds us of carefree attitude, own childhood and at times fear the pre-natal stage itself. Pre-natal immunization, tests, sonography etc. are done to determine any diseases that might trouble the foetus. After birth, immunization is provided against various diseases. However, some diseases require more than just one single dose of medicine. A Persistent Enemy For India, it took almost 70 years after independence to free itself from Polio, a disease notoriously hampering the growth of muscles in children and often rendering them unable to move and in acute cases, death. Physical well-being forms the fundamental pillar of measuring a child’s growth. Determinants of good physical health include nutrition, infections and infestation, genetics, environmental surroundings and more. Efforts to ascertain proper physical health in children starts early in the womb. Proper nutrition in pregnant women is the key to secure health aspects in children that are linked to nutrition. After birth too, breastfeeding initially and then wholesome food ensures that the child isn’t malnourished and is safe from illness arising due to it. Polio or Poliomyelitis is an infectious disease that finds its mention in ancient art and was first recognized in its current form by the English physician Michael Underwood in 1789. The virus causing the diseases was first identified by the Austrian immunologist Karl Landsteiner. The virus generally spreads through infected faecal matter through the oral route. Consuming food or water that bears the virus is how the virus spreads, often taking down a close area with it. In 1908. The 19th and the 20th Century saw a major To prevent infections and infestations too, the efforts start in

13. outbreak in Europe and the United States. Jonas Salk developed the first commercially available polio vaccine in the 1950s. In 1988, the World Health Assembly launched the Global Polio Eradication Initiative to eradicate Polio. It was a time when polio paralysed more than 1000 children worldwide every day. Since then, the Initiative has been witness to more than 2.5 billion children being immunized, binding together more than 200 countries and 20 million volunteers to reach the common goal. Polio by vaccinating all the children under the age of 5 years. By this time, it had been established that one dosage of the vaccine wasn’t sufficient for most of the children. Malnutrition and continuous exposure to the contagious environment had made the children weak and sickly. Hence they required multiple dosages to boost their immunity against the disease. The program gave repeated dosages to the children to help the cause. The Steps Taken The Pulse Polio Program The Pulse Polio Program aspired to reach every single child in the remotest of location. A program at such a huge level required single-minded commitment and lots of careful social mobilisation plan for success. The primary plan was to: In 1995, India launched Pulse Polio immunization program which aimed at 100% coverage. The Vaccination campaign by the Government of India looked forward to eliminating

14. WHAT MADE INDIA SUSCEPTIBLE Up until 2009, India reported over 60% of all global polio cases. The country, with its huge population, of which the majority was living under the poverty line, was a hotbed for the disease. Several factors made the disease so widespread, including: Tropical Climate Untreated Water Floods, nullahs, stagnant water, lack of proper water treatment ensured that the potable water consumed by the poor was possibly laden with poliovirus among other microbes. Consuming infected water has always been the easiest way to infection. The climate in India is conducive for the virus to propagate around the year. The temperature differences in various seasons are gradual rather than sudden which lets the virus be active around the year. Social - Discrimination The remotest parts of India are also the ones where social discrimination is prevalent. Prejudices based on caste, religion etc hampered the plan of the administration of the vaccine to every child. Rumours Open Defecation The early years saw many rumours emanating in the remote and uneducated areas on the side effects of the vaccine. Some claimed it causes infertility, some linked it to other diseases. There were also rumours that the vaccine contained blood or fat of animals and rodents to make people lose faith in it. India had been and still is struggling to curb open defecation. As already said, the poliovirus spreads through faecal matter. Defecation in the open puts everyone, especially young kids at high risk of infection.

15. • Immunize every single child under the age of 5. • Cases, if any, need to be reported immediately by the local health care workers, stool specimen be sent for further tests and the Outbreak Response Immunisation program to be carried out immediately to prevent the disease from spreading. • Follow-up or mop-up operations to be performed in areas where Polio cases have not been reported for a significant time(suggesting the eradication of Polio in the area) Once the basic guidelines of the objective were determined, the next step was to put the plan in action. This required: • Setting up of Polio booths in all parts of the country with prior notice. • Ensure a steady supply of vaccine by preparing cold rooms, freezer rooms, cold boxes etc. • Arranging the manpower which included healthcare employees and volunteers. • Ensuring that the vaccine vials are safe and under constant monitoring. • Immunising every child that makes it to the booth. • Identifying children who missed the dates, following up with them and immunising them. that the message reaches out to one and all, the Indian Government reached out to many celebrities in different walks of life to send the message across. Many celebrities themselves volunteered for the cause, spreading the message and administering the dosages at certain polio booths. Catchphrases like “Do boond Zindagi ke” and “Ek Bhi Baccha choot gya, Surakhsha Chakra toot gya” were coined and repeated to stress on the relevance of vaccination. Apart from the action, educating parents and all citizens was the key to the successful execution of the Program. To ensure The Big Win Owing to the singular commitment of the Indian Government, the employees and the volunteers, partners of the Global Polio Eradication Initiative – WHO, Rotary International and UNICEF, India raged a war against Polio for the next decade. The results came positive in 2014 when WHO declared India to be Polio-free. There have been no incidents of Polio reported since then. Currently, poliovirus (wild) is in circulation in only two countries. The global incidence of polio cases has decreased by 99%. With the war won in India, which was considered to be a herculean task, an example has been set for the world to follow. The program continues to fight back the disease which still might be lurking around in some form. With every country and citizen pitching in their efforts, the world and WHO wish to see a polio-free world soon.

18. AMRI HOSPITALS Providing Advanced and Affordable Healthcare A and advanced the treatment is, the more expensive it is. Technology has boosted the degree of medical care that can be provided, however, it has also created a gap known as affordability. In a developing nation like India which is still battering poverty, the situation becomes even grimmer. ccess to timely and correct medical care is a fundamental human right. However, it is one of the most difficult to provide. The more sophisticated One of the primary challenges hospitals across the country are facing is the high cost of advanced technology. In order to ensure better treatment protocols and medical outcomes, it is mandatory to invest in the latest technology. However, the high cost of such technologies and equipment often make it hard to afford for general patients. Amidst the high demand and low supply, AMRI Hospitals has always been focused on providing the best treatment protocols to patients, backed by advanced technology, which ensures quality medical outcomes. The hospital group boasts of some of the best physicians and surgeons, trained at the best medical schools from across the world, who continue to upgrade their skills and technical knowledge in a bid to strive for the stated goal of quality and affordable treatment. The Hospital AMRI Hospitals is one of the leading private healthcare providers of Eastern India, with four super speciality hospitals at Dhakuria, Mukundapur, and Salt Lake, in Kolkata, and at Bhubaneswar, Odisha, along with a state-of- the-art daycare centre on Southern Avenue, Kolkata. The Group serves of around 3.5 lakh patients annually, conducting more than 15,000 successful surgeries, backed Mr. Rupak Barua Group CEO 16 January 2020 |

19. THE MOST RECOMMENDED HOSPITALS I N I N D I A by a roster of 1,200+ doctors and a well-trained force of nursing & paramedical staff, across more than 1,000 beds. occasion of World AIDS Day, the group conducted a free HIV test camp for sex workers at a red light district in Kolkata. The Group hospitals have also been investing heavily in spreading awareness of various diseases like cardiac problems, diabetes, kidney ailments, etc. Specialities: Cardiology, Oncology, Neurology, Gastroenterology, Orthopaedics AMRI Hospitals, through its four multi-speciality tertiary hospitals, provides a range of super speciality services in cardiology, oncology, neurology, gastroenterology, orthopaedics, besides offering several specialized clinics for targeted treatments in ENT, spine, reconstructive surgery, laser surgery, etc. Doctors: 1200 Adding a Personal Touch AMRI Hospitals, through its various tie-ups with external agencies, is working on making home healthcare service an important feature, offering personalised care and services to patients, particularly the elderly. The Group already has launched a service targeted at NRIs, who have parents living in India, so that they can have peace of mind even from afar, confidently knowing that their parents will be taken care of both in cases of emergencies and for routine check-ups. Quality Certifications: NABH (Nursing, Emergency), NABL, Green OT AMRI Hospitals has always made it a point to invest in the latest technologies. One such technology is O-ARM, which makes conducting spinal surgeries more precise and offers much better medical outcomes. AMRI has also been investing in the latest technologies like endoscopic surgery, laser surgery, and even robotic surgery. 2022 to turn the whole process of patient registration, discharge and prescriptions totally paperless, internally, too, constant changes are being made to make the systems and processes smoother and free of human errors. Looking Forward AMRI Hospitals has not only been going strong, it continues to remain among the top private healthcare service providers in Eastern India. The Group, which currently has 1,000 beds across its four units in Kolkata and Bhubaneshwar, plans to add 800 more beds. Besides expansion of facilities at its Mukundapur unit, and a large Greenfield project at Rajarhat New Town, both in Kolkata, the Group is in the process of setting up a specialized cancer hospital at Bhubaneswar. The Group, which is making its presence felt across the North East, and even in neighbouring countries like Bangladesh, Nepal, and Myanmar, foresees a future that is not just worth looking forward to, but exciting as well. A Seasoned Leader AMRI Hospitals is currently headed by the Group CEO, Mr Rupak Barua. He is a veteran in Eastern India’s healthcare sector and took up the reins of the Group in 2014. A post-graduate degree holder in marketing, Mr Barua also successfully pursued MDPs from IIM Ahmedabad and IIM-Calcutta. He is the Co-Chairman, Healthcare Sub Committee of CII (Eastern Regions) and a National Industry Expert in CII’s National Skills Council, besides being an active member of the Indian Chamber of Commerce (ICC) and several other industry and social bodies. Reaching Out to the Needy AMRI Hospitals takes special efforts to fulfil its social responsibility by conducting free health check-up camps across Eastern India for various age and income groups. Recently, on the ‘ ‘ advanced equipment, high-class facilities, and the competence to synergize all For the rst time in Eastern India, the Group brought to the operating table latest technologies, these elements.‘ ‘ Under his guidance, the hospital Group has put in place several measures that will help it sail into the coming decades, where healthcare will be more focussed on technology. While the Group has already set a deadline of To know more about the Group, click here. 17 January 2020

20. Zoya Brar Founder & CEO CORE Diagnostics ABOUT THE AUTHOR Zoya Brar, Founder, and CEO, CORE Diagnostics is a rst generation entrepreneur. CORE’s service philosophy revolves around providing denitive diagnostics & therapy selection in shortest possible turnaround time with second opinion on every test. A Besides this, a staggering 5.2 million number of cases of medical errors and adverse drug reactions were reported in India by the Harvard School of Public Health. Most of these errors were preventable and occurred only due to the lack of clinical expertise and medical facilities. significant problem that confronts healthcare is the ability to correctly diagnose and treat cancer of all kinds. Both the rising burden of cancer and the fact that cancer is not one disease, but a set of complex conditions ensures that the problem remains of high importance. Therefore, there is a dire need for clinical decisions to become even more efficient through evidence-based, accurate diagnostics. 18 January 2020 |

21. Viewpoint EVIDENCE-BASED TREATMENT- WHY DOES IT MATTER FOR CANCER PATIENTS? Not only will this lead to uniformity and reduction of errors, but it will also allow patients the ability to access the right treatment suitable for them. help predict the mutation in the disease and its vulnerabilities to drugs. Gene testing diagnosis has become a core part of personalized medicine as medical practitioners are looking for different ways to enhance treatment according to individual needs. For example, if a test can suggest accurately that the risk of cancer relapse is low in a patient, the patient can avoid more rigorous treatment. However, precision and accuracy remain the key. Role of diagnostic evidence in cancer management There are numerous forms of cancer, out of which a majority are treatable and can be managed for some years if diagnosed early. However, there is no standard treatment that will work for all types of cancers or all patients. With changes in disease patterns, medical professionals need to find the appropriate diagnosis by studying the patient’s genetics and medical history, size and nature of cancer cells, etc. and share a tailored line of treatment based on these factors. In today’s age, diagnosis and treatment go hand in hand right from the detection to disease progression to monitor the treatment success. In India, as many as 50,000 small pathology labs cannot afford to offer high-end diagnostics. Therefore, there is a pressing need to develop and bring advanced diagnostic testing techniques and expertise in India. In the area of personalized medicine, genomic testing will most likely become a standard practice in cancer care to provide access to the most effective treatment option. In the future, diagnosis based on the patient’s tumor profile, their response to treatment, and benefit from a specific treatment or therapy (targeted drugs, radiation, hormone-based medicine, surgery, etc.) will guide the direction of treatment. Digital library CORE was the first laboratory in India to use Digital Pathology, and we built a Laboratory Information Management System (LIMS) bespoke, to make digital pathology easy to use. In essence, we did to pathology what PACS and RIS systems did to Radiology. This helps our partner hospital systems across the country, by streamlining pathology workflow – and both improving efficiency and accuracy of diagnostics. The majority of the deaths related to the disease take place when cancer metastasizes and spreads into the bloodstream and other parts of the body. Today, there are innovative tests that help oncologists detect cancer cells in the blood and determine whether the treatment is working post the start of the therapy. Such tests are today beneficial in evaluating the prognosis of metastatic breast, colorectal, prostate, and lung cancers. These liquid biopsies are useful to identify tumor development, impact of treatment, or as a surveillance method for people who have a high risk of cancer reoccurrence after being treated. As a by-product, this has also led to the largest repository globally for data pertaining to Cancer Patients of Indian origin. This has significant implications for Drug Development, Therapy Selection, and many other use cases. Having such a repository is a starting point for understanding the disease patterns and specific variations for Indian cancer patients. Of course, pharma can then use this to develop targeted drugs for our population. Need for accuracy and targeted treatment Cancer treatment is a highly intensive process requiring very specialized clinical and diagnostic skills. However, there are concerns related to the substantial overuse of aggressive care for cancer patients. Incorrect or delayed diagnosis by undertrained doctors or misunderstood protocols can cause a delay in treatment, which can further aggravate the disease and hence, push the patient to opt for more aggressive treatment. In a nutshell! The critical challenge is to bring an attitudinal change within the industry on how clinical performance is linked to the accuracy of diagnostic evidence. The focus should shift from reactive to proactive diagnosis and treatment with greater collaboration between the best scientific minds and various healthcare stakeholders. The focal point of cancer research today is to make genomic testing a critical component of cancer treatment, which will 19 January 2020

22. PERSONALIZED HEALTHCARE THE OPPORTUNITY For HOSPITALS 20 January 2020 |

23. Healthdirect E key to a happy life. Physical well being involves pursuing a healthy lifestyle to decrease the risk of diseases. Mental health is equally important as physical health for an active lifestyle. Proper healthcare helps maintain the balance between physical and mental health. ach one of us wishes to be healthy – physically and mentally. Being healthy is the this like concerns regarding medications, side effects, and the growing culture of mistrust on the medical system. It is seen that when the patients are educated about their medication and therapy they finish the complete course. • Save Money: Times come when the patient has been given certain medication but has not been cured. In such cases, the patient has to keep taking treatment. However, personalized healthcare gives better therapy leading to reduced cost. It helps the diseased save money and time during their treatments. The cure is effective and fast helping patients recover comfortably. service is good for the patient and the doctors. Staying at home, the doctors can diagnose and the patients can get therapy. Even on the days of hospital holidays, they can help patients through these types of services. • Increased Revenue: The high wave of competition makes the hospitals look for ways to increase their revenues. Personalized care is one of the ways to do that. When the treatment quality increases, the patient traffic increases in the particular hospital automatically. It is like a chain of events. The quality of care, number of patients, etc. are factors increasing the hospital revenue. • Infrastructure and Information Management: Personalization of healthcare means large amounts of data. The database needs to be managed correctly according to each patient, disease, cure, etc. The hospitals need to improve their infrastructure to maintain information properly. Some hospital face difficulty in infrastructure, but personalized healthcare makes it vital for them to improve their facilities. Personalized healthcare helps the patients get the right treatment and cure. Proper diagnosis of the patient needs to be done and this information could be used to deliver the most perfect and personalized care to them. This type of treatment is beneficial to the patients for fast and easy cure. Not only does personalized treatment provide tailor treatments but also gives the opportunity to be preemptive. Opportunity for Hospitals Personalized healthcare has opened new doors for hospitals. Patients crave for personalized services that helps find the right solutions. With the boom of new technology and digitalization, offering personalized healthcare is easier now. Benefits of Personalized Healthcare When it comes to healthcare, customizations are very useful. The disease may be same but the intensity, subtype, etc. differs person to person. Some of the benefits are: • Better Treatment: Personalized healthcare provides the best possible treatment to the patient. This improves goodwill and name of the hospital. The quality of treatment is what matters to patients these days. The people choose the hospitals where they can be treated fast and without any discomfort. Such care can be offered through personalized healthcare. • Telemedicine: Telemedicine care is a service that provides live video visits to doctors. In this system the doctors assess the symptoms, diagnose and write medications. It saves the time and money of the patients. Online therapy is the next generation of healthcare. The • Quality Healthcare: Many a times, medicines prescribed are general according to the symptoms of the patient. However, not everyone responds to a drug the same way. Some might have limited effect or serious side effects from the same medicines. Personalized healthcare helps predict the right therapy reducing the side effects of the treatment as much as possible. This improves the quality and the effect of the treatment. • Involvement of Patients: Studies show that only a percentage of patients take the complete medications prescribed to them. There are various reasons behind The science of medicine has made incredible advancements in diagnosing and treating diseases. This revolution has created lucrative opportunities for the hospitals. Personalized healthcare not only develops targeted medicines, but also helps optimised use of existing drugs. Adapting to this approach of diagnosis and treatment will lead to increased participation of the patient during and after the treatment. The hospitals can develop them as their USP which, in turn, will help them beat the heatwave of competition. - Shree Varshita Gupta 21 January 2020

26. Bangalore Baptist Hospital A Hospital Built on the Foundations of Hope, Compassion and Medical Excellence A dequate and timely medical care is not just a need but a human right. Every person, regardless of their societal or economic condition is entitled to medical care whenever and wherever in need. In India, and even worldwide, the profession of medicine is considered to be a noble one, as patients trust them with their lives. Many hospitals in India have taken unto themselves to serve the ill and the needy with all their might. They are dedicated to providing holistic care at an affordable cost and to give subsidized or free care to the marginalized or disadvantaged. And the pioneer among them is Bangalore Baptist Hospital (BBH). ‘Quality with Compassion’ embodies Bangalore Baptist Hospital. It is a not-for-profit institution with a strong vision to serve all people without discrimination of caste, colour or creed in the spirit of Jesus Christ. BBH started as an 80-bed hospital in the year 1973 and is currently a 340-bed multi-specialty hospital serving all socio-economic strata of the society. Known for its ethical practices, it is one of the institutions leading the way in healthcare quality in the country and is trusted by the patients who return to avail services and also become ambassadors for the good treatment meted out at BBH. Dr. Naveen Thomas Director/CEO Serving Humanity Bangalore Baptist Hospital is the first mission hospital in India to be accredited by both NABH (National 24 January 2020 |

27. THE MOST RECOMMENDED HOSPITALS I N I N D I A Specialities: Tertiary care multi- specialty Hospital Doctors: 314 Quality Certifications: • NABH Accreditation • NABL Accreditation • Nursing Excellence Certification • Scientific & Industrial Research Organization by the current Director/CEO Dr.Naveen Thomas. His leadership and acumen ensure that BBH continues to provide healthcare treatment with the latest equipment which is updated regularly. Accreditation Board for Hospitals and Healthcare Providers) as well NABL (National Accreditation Board for Testing and Calibration Laboratories). BBH was one among the first 100 hospitals to be accredited. This has helped in delivering high-quality patient care consistently. A tertiary care multi-specialty hospital, BBH offers a myriad of service options including: haemodialyses are done every month. Senior nephrologists and urologists are part of the team. • Spine surgeries, joint replacements, bariatric surgery services and advanced laparoscopic surgeries are performed • Pulmonology, andrology, head and neck oncology, rheumatology, endocrinology are some of the services offered. • Over 500 students from its nursing and allied health courses are trained here on an annual basis. BBH has fully equipped intensive care units as well as operation theatres which conform to the quality standards. For Diagnostics, it has state- of-the-art facilities including: • Cathlab for our cardiology patients. • Best in class technology including 1.5 Tesla MRI machine, 128 dual slice CT machine for our diagnostic purposes • A laboratory which is NABL accredited. • Lab with most advanced In-vitro Fertilization technology. • Intraoperative nerve monitoring system for advanced spine surgeries • Well equipped intensive care units amounting to 72 beds • Comprehensive Cancer Care: Radiation therapy, Medical oncology, Surgical oncology • Mother and child care: High-risk obstetrics, advanced gynae surgeries, neonatal and paediatric ICU, are related services are offered. • Reproductive Medicine Unit: World-class IVF facilities with world-class results. • Comprehensive cardiac sciences: Interventional Cardiology and cardiothoracic surgical services are offered. Complex interventions are done regularly. • Geriatric services • Nephrology services: Almost 1000 Staying Upgraded and Relevant Bangalore Baptist Hospital was started by Southern Baptist Convention of US and in 1989 it was handed over to CMC (Christian Medical College), Vellore. The Tripartite Agreement between Christian Medical College, Vellore, International Mission Board and Bangalore Baptist Hospital was made to retain the viability of BBH and assist the hospital towards independence even while maintaining the hospital’s identity and autonomy. Carrying out a Behemoth Task with Passion Currently, Bangalore Baptist Hospital serves around 1400 outpatients daily and its inpatient numbers have This objective is being carried forward 25 January 2020

28. nearly a lakh population over the last couple of years. Mobile medical units deliver weekly medical help to 25 slums and villages mainly to support the elderly. averaged at 75% occupancy over the last six months. It performs 275 deliveries and around 500 surgeries every month. Carrying out operations at such magnitude isn’t an easy task. Apart from the sheer volume, there are many challenges that the hospital faces on its way to serve the needy. Mercy Basket -This initiative was taken by Baptist to help fund the inmates of “Home of Hope” run by Auto Raja with provisions and supplies. The staff of BBH raised about 2 lakhs rupees towards this cause. Some challenges are: Financial challenges and hospital productivity: With inflation and rising costs it is difficult to ensure financial viability. Maintaining patient safety: Reducing the risk of infection, as well as other potential risks, is crucial in ensuring a high quality of care and maintaining the organization’s reputation. Regulatory standards: Noncompliance with regulatory standards can lead to a disruption in operations, poor quality of care, safety issues, and substantial fines. Hospital security: Violence, infant abductions, patient wanderings, and theft of drugs and hospital assets are major concerns. Payment of bills is also a concern among the patients as the hospital doesn’t insist on advances before treatment. Mercy Drops - Mercy Drops is a not-for-profit initiative launched by BBH to promote the culture of sharing in the community. It serves as a platform for channelizing donated & used rehabilitative devices like wheelchairs, crutches, hospital beds, water beds, etc to those in need. The staff of BBH raised 6 lakh rupees through a fundraising initiative by the sale of food over two days held on 29th & 30th of December,2019. Embracing the New Year with Hope and Technology Bangalore Baptist Hospital is one of the earliest adopters of Information Technology in Healthcare with over 15 years of technology adoption. We have a hospital information management system for our operations. Our IT team has started developing applications catering to our requirements and branded it as ELIXIR. Caring for the Community This new year will see the hospital continue to impact many more lives, communities, villages and slums. It aims to grow to a 500-bed credible tertiary care centre. The hospital is also looking forward to a new mother and child block, the addition of brachytherapy centre, and state-of-the-art bone marrow transplant unit. The heart of the establishment is the focus on poor patient care. Annually 18% of the hospital’s revenue is utilized as concessions to the poor amounting to Rs.25 crore approximately. The community health department serves as the outreach arm with exemplary services to improve health and developmental indicators in villages and slums serving 26 January 2020 |

30. COLUMBIA ASIA Your Preferred Choice of Healthcare Services C most efficient manner. We tend to understand the authenticity of a hospital by its doctors, support staff, its equipemnts and technological advancement, experience of other patients and the first time we enter its premises. The kind of attention and services we receive in the first interaction sets the tone of what we think about the hospital and how much we trust it. hoosing the perfect hospital, at times, can be a matter of life and death. When we choose a hospital, we trust it with our lives, to treat us in the And trust is what Columbia Asia Hospitals has been garnering since it first set it’s foot on the Indian soil. Columbia Asia Hospitals practices patient-centred care and believes in treating patients like guests. This coupled with advanced technology, modern infrastructure. internationally certified consultants and a host of other qualities make Columbia Asia the preferred destination for international patients. Dr. Nandakumar Jairam, the Chief Executive Officer, Chairman and Group Medical Director at Columbia Asia Hospitals gives a detailed view about the Hospital and its services. Dr. Nandakumar Jairam Chief Executive Officer Kindly brief us about the hospital and its initial journey. Columbia Asia hospital is an international private healthcare company founded by an American entrepreneur, Mr. Daniel Baty in 1996. Columbia Asia started in 2004 with one flagship hospital in Hebbal, Bangalore. Thereafter, began a rapid expansion in the country. Today, Columbia Asia operates 11 hospitals in India located in the cities of Bangalore, Mysore, Kolkata, Delhi NCR (Ghaziabad and Gurgaon), Pune and Patiala. 2. Brief us about the services that the hospital offers. With 100 to 200 beds per hospital, Columbia Asia provides a wide array of specialist services such as General Surgery, Paediatrics, Obstetrics & Gynaecology, Orthopaedics, Internal Medicine, Oncology, Cardiology, Neurosurgery, Bariatric surgery and super specialist services in Transplantations (Liver, Kidney and Heart), Oncology, 28 January 2020 |

31. THE MOST RECOMMENDED HOSPITALS I N I N D I A Specialitie: Internal medicine, OBG, General surgery, orthopaedics, Cardiology and Urology. point of use in the hospital. The data collected is further processed, which in turn provides visibility of trends and allows the doctors to use predictive analytics to treat high-cost and life- threatening conditions. Cardiac surgeries, Robotic Surgeries (Urology, Gastroenterology, Gynecology), etc. Some of the hospitals also offer specialized services like pediatric neurodevelopment and DBS (Deep Brain Stimulation). These are appropriately supported by ancillary services that include an Intensive Care Unit, Neonatal Care Unit, Physiotherapy, Laboratory, Pharmacy and Imaging. Recent we have added robotic surgery to the bouquet of services offered. Doctors: 2150 Share with us the hospital’s views and measures taken regarding personalised healthcare. We believe in an effective and affordable caring environment for our patients, with a passion for making people better. Our expert and highly skilled doctors provide accurate diagnosis and management and along with that we treat our patients as guests giving them maximum comfort with uncompromising clinical governance. Our care is always patient centric with empathy, individualised attention and highest levels of clinical excellence. Quality Certifications: NABH and NABL accreditations, Green OT (at Columbia Asia Hospitals in Yeshwanthpur, Hebbal and Whitefield - Bangalore) What are the unique propositions that the centre offers giving it an edge over competitors? Columbia Asia believe in value for money, accessible and high-quality healthcare, provided with empathy and care. The hospital has highest level of appropriate technology to serve patients and reach out to the insured group of people to provide healthcare services. The hospital primarily directs at middle class India in an ethical fashion and strongly advocate evidence-based practices, transparency and accountability. Besides the above, we constantly upgrade our technology, be it IT enabled services, Hospital Facilities management wherein we are already using Wind energy to power the hospital or equipment upgradation at the hospitals to support better patient care. About the CEO Dr. Nandakumar Jairam is the Chief Executive Officer, Chairman and Group Medical Director at Columbia Asia Hospitals. He has been associated with Columbia Asia Hospitals since its inception in India from 2004. He started as the Group Medical Director and was also on the board until 2017. When the board requested him to take the additional responsibility of being CEO, he accepted the same. How does the hospital intend to handle its Societal Responsibility? Please mention any special charity or program as such. We engage in different activities involving society and organise free health camps for the general public. What are the challenges that the hospitals across the country are facing? Quality and affordability are two major issues, the hospitals across the country are facing. There is also greater need for accountability and transparency in the healthcare sector. How is the hospital utilising technology for hospital management? There has been a shift in technology in every industry, as a healthcare unit, even Columbia Asia has taken a step towards better technological advancements in all the hospitals. We were pioneers in adopting electronic medical record system for patient records. This enables easy retrieval and continuity of care. To keep better track of the patients and their requirements, the hospital has made inroads into artificial intelligence in the field of Radiology. Medical equipment uses AI for direct feeding of data from the Dr Jairam is trained in colorectal and Minimally Invasive Surgery. He has spent time in the UK and the USA. He is an alumnus of Bangalore Medical College, National College, Basavanagudi and Bishop Cottons School, Bangalore, India. He has been an examiner for MBBS and the MS examinations of several Indian Universities and he was also an examiner for DNB examinations in surgery and inspector for the National Board. He has several papers including publications in the prestigious British journal of Surgery and presentations to his credit. Please share the latest technology that the hospital is utilizing to offer better services to patients. Our referral hospital at Yeshwanthpur (Bangalore) has recently added Robotic Surgery for Urology, ?astroenterology and Gynecology. We also have a new hospital in Pune which will begin operations by end of 2020 or early 2021 and this hospital will have high-end oncology with radiation therapy. 29 January 2020

32. FINDING THE PERFECT IVF CLINIC R IVF is usually effective, though not always immediately for all women, research suggests that if you’re considering assisted reproductive technologies to help you conceive, it is suggested that you chose your fertility clinic well and that can improve your odds of a good outcome. But with so many clinics out there to choose from deciding which one best meets your needs can feel a bit overwhelming. You can use the following pointers to help you chose a clinic that meets your needs. eproductive medicine is growing rapidly, providing options for people who face infertility challenges • The process of IVF per se • How many embryos do they transfer? • What is their embryo freezing program like? What is their contract time period? What will be renewal clause be? • Do they prefer a day 3 or a day 5 transfer? • The technique of fertilization --- ICSI for all or IVF for selected cases? • Do they have an identification system in place for the Gametes? • How are donors screened and allotted? • Will you need genetic screening? • Will you need sperm selection techniques? • What will happen when you get pregnant? who will you follow up with? • What will happen if you don’t get pregnant? • If attempting genetic screening – you may want to ask which lab they are associated with for the analysis? • Do they have a in house full time andrologist and embryologist? • Is it an all under one roof facility? • Do some research: All fertility clinic may apparently look the same, but they are not, and it does not hurt to do your homework. You may want to consider inquiring about the success rate of the clinic. While inquiring about the success rates it is advisable to compare oranges to oranges so compare the success rates for your age group and also the kind of treatment that you plan to do. Once you are convinced about the success rates it’s a good idea to have a look at their accreditation you can either look for ISO, ISAR or a NABH accreditation in the Indian subcontinent. Also make sure that the clinic is registered with the ICMR (Indian Council of Medical Research) • Find out if they have a psychological counselor or a patient support group: It is important for a fertility clinic to offer indicated medical treatment to help you conceive but it’s also important that there is enough emotional support available while you are embarking on one of the most emotional journeys of your life. Also, if the sessions with the psychologist are chargeable or are free of cost. • Ask Questions: Before you commit to an IVF clinic its always best to ask all the questions that come to mind even if you think they are silly. It’s your treatment and you need to be at peace at what you are proceeding with and it’s your right to know every pro and con about the treatment or any other question that may come to mind. Some of the questions you may consider asking • Consider the Monitory factors: Always take your financial counseling in written from the clinic. Consider have they given you all the inclusion and exclusion criteria’s in written. The inclusion criteria you may want to look for are gonadotropins, blastocyst transfer and luteal support medicine till Bhcg. Always gauge how transparent 30 January 2020 |

33. Expert’s Opinion they are attempting to be in their pricing. - If you are looking for social fertility preservation: then you may want to know about their oocyte freezing facilities. Find out how many times you may need to do egg retrievals to freeze the optimal number of oocytes. What is the payment structure? How long will the oocytes be cryopreserved according to the initial contract; how will the renewal clauses be. - Fertility preservation program for cancer patients • Trust your instincts: When you’re considering a fertility clinic, always trust your gut feeling. I think patients’ gut feelings are usually pretty good. “Your gametes are one of life’s most precious commodities take time to get a sense of the people who are going to be handling them for you. Consider how the clinic’s staff talk to you, what they say – how professional does the care feel? Use all of your senses. Is the care personalized and professional enough, so you feel comfortable?” Even after all the above pointers only you can know which clinic suits you best and always remember A great fertility clinic isn’t just one that can give you effective treatment, it’s one with compassionate staff, clear pricing, seamless administrative processes and exceptional emotional support. • If applicable to you may want to find out more about the special program the center has: - Who is the andrologist attached with the center if you are going to need testicular sperm extraction? ABOUT THE AUTHOR Dr. Ritu Hinduja, MD, MRM (UK), DRM (Germany), Fellowship in Reproductive Medicine (India, Spain, Israel), and Certificate in Genetic Counseling, is a well-known medical practitioner. She specializes in Reproductive medicine and Infertility treatment and has an experience of more than a decade in it. For her dedication and contribution to the field, she has been honored with various prominent awards like FOGSI Chorion Award for best research,FOGSI- Kumud Tamaskar Award for best research in infertility , FOGSI- Dr Shanti Yadav Award for Infertility MOGS - Dr. Shantabai Gulabchand Traveling Fellowship Award, Dr. Pramila Bhatia-Young Scientist Award and Dr H S Palep Award for the best research in Recurrent Pregnancy Loss. Dr. Ritu Hinduja MD, MRM (UK), DRM (Germany) 31 January 2020

34. PRASAD HOSPITALS Your Health and Wellness Partner M in private or in a hospital, they do so with a lot of faith and trust in them. They trust them with their and their loved one’s lives. The hospitals and doctors too, take every possible step to provide the best of medical care. edical Practitioners, across the globe, are revered and considered to be in one of the noblest professions. When people visit a doctor But sometimes, even with all the advances in medical technology, lack of funds and knowledge serves as a barrier between the needy and correct treatment. Basic health facility is not just a requirement but the right of every human being. Millions of people lose their lives due to poverty, and/or lack of knowledge. While some do absolutely nothing about it, some like Dr. K Suma Prasad, moved by the idea to serve and care, take steps to transform their vision into reality. With a vision for a care center where premium healthcare can be delivered at a very affordable price and where medical excellence is an inevitable daily task that has to be accomplished, Dr. Suma established Prasad Hospitals. After earning the trust of thousands, it took Dr. Suma’s determination and knowledge to start the new horizons with due emphasis on cutting-edge technology. The brand has become a household name in the locality, courtesy of caring and effective healthcare delivered under Dr. K Suma Prasad. Dr K Suma Prasad Founder & MD The Visionary Doctor Dr. Suma is a pioneer in the field of translation oriented stem cell research. Her experience as Gynecologist has 32 January 2020 |

35. THE MOST RECOMMENDED HOSPITALS I N I N D I A ensured that she understood the rich value of the umbilical cord and the infinite possibilities that the umbilical cord can deliver. She has developed a patent pending cell extraction and culturing protocol from the umbilical cord. information about treatment, some commercially minded hospitals/doctors are trying to en-cash patient’s lack of knowledge. Unlike them, Prasad Hospitals guides its patients in detail about the treatment which they need and helps them understand how it is important for them to take a particular treatment. Its Internationally-Trained Physicians with vast experience make sure that the patients are aware of their condition and the treatment that they need. The hospital also runs a charity program wherein it treats patients for a minimal cost who are below the poverty line. Specialties: Gynecology, Infertility, Orthopedics, General Medicine, E.N.T, Urology, General Surgery, Pediatrics, Neurology, Dermatology, Dental, and Physiotherapy. Dr. Suma has done extensive research on how to bring the cell based therapies to patient in need. She collaborates with doctors internationally in helping them understand the cell behavior different therapeutic conditions. She publishes papers in international journals in bringing the novel research to the bed. Doctors:14 Quality Certifications: NABH (2016) by its team include medical professionals, nurses, allied health professionals such as pharmacists, physiotherapists, Dietician and support staff. It is empanelled with all Insurance companies and State Government schemes like Arogyasri. Employee Health Scheme, Arogya Bhadratha, etc. Prasad Hospitals has all the latest machinery and equipment which help in treating the patients quickly and accurately. It has all the updated technological equipment, which are available in the market. With infection control practices as per CDC guidelines and high-efficiency HEPA filters and HVAC system. The hospital takes pride in sharing that it has 0% Surgical-Side Infection Rate. Prasad Hospitals is also offering the Latest technology of Stem cell therapy to its patients at a very reasonable cost. By the virtue of a career spanning over 25 years as a surgeon and a researcher, she understands the cell behavior and its therapeutic uses in the human body. World-Class Services Prasad Hospitals Nacharam, Hyderabad is the first & only NABH- Accredited hospital in Nacharam, on par with the best hospitals in India for excellence in patient care. The hospital’s actions are in sync with its mission to adopt the latest technologies in the healthcare sector and offer world-class healthcare at an affordable price to reach every individual. Serving the Society In this present world where there are more hospitals and less or no ‘ ‘ are more positive and on the whole, more Expanding Selfless Services With its modern practices rooted in its cause for care, Prasad Hospitals is aiming to create a patient-centric medical facility where patients feel at home during the process of healing. Prasad Hospitals now aims to become a multi-specialty hospital chain comprising of 500 beds across 4 hospitals in next 5 years and continues to build upon its reputation for its humanitarian and selfless service. The hospital has 5 ultra-modern operation theaters that comply with NABH Standards, have a laminar airflow system and the latest equipment. It has multiple fully equipped emergency rooms and a high- end Intensive Care Unit (I.C.U). It sources its state-of-the-art equipment from international manufacturers. It provides 24/7 services of Radiology, Pharmacy, Lab, Emergency Service & Dialysis. The 24X7 Medical services When a doctor and patient work together as a team, the outcomes successful!‘ ‘ To know more about the hospital and its services, visit prasadhospitals.in 33 January 2020

38. Tricks to maintain a healthy working environment A healthier. busy life can take a toll on your health. As we spend 7-10 hours of our day in our office, here are some ways one can make the work environment your digestive tract making it more acidic, releases gases and you feel bloated. When you don’t take tea or coffee for the entire day the micronutrients are absorbed betters in the GI tract, your body remains alkaline saving you from headaches and acidity. When one quits tea, some fat loss around the belly is also observed. One can also experience more clarity and a feeling of freshness all day. If you like to drink something during your work then prefer coconut water, a glass of fresh buttermilk, lemon water, kokum sharbat or simply a good glass of water. Stay away from passive smoking: Smoking leads to high blood pressure, Asthma, Diabetes, premature hair fall, premature ageing of the skin, multiple types of cancers & weak eyesight. If you don’t smoke but your friends smoke around you, you are at the equal risk of getting above mentioned diseases. Avoid being at such places where there is excessive availability of cigarette smoke. However, if you are bound to be at such places then you can do body cleansing and stay healthy: Move more, don’t sit continuously for long hours: The long office hours are spent sitting at the same place. This leaves an adverse effect on health. The long term effects of excessive sitting are central obesity, Digestive disorders, heart disease, back pains, deformity in backbone and diabetes. Easy way to prevent yourself from these problems is to keep moving frequently. Stand up at your place every 30 minutes. Do simple stretches of hands, legs and back after every one hour. Every 1 to 2 hour get up from your place, step up and step downstairs of 1-2 floors. If you have any knee-related issue then you can simply take a brisk walk of 1-5 minutes. • Weekly detox: Take vegetable juice in breakfast and before 2 hours of dinner once to twice a week. Use seasonal vegetables like spinach, beetroot, carrots, bottle gourd, bitter gourd, ash gourd, etc. for making juice. Add mint leaves, tulsi leaves, coriander leaves, 1 inch of ginger, juice of lemon etc. for giving a good flavour to the juice. Add 2-3 slices of pineapple to make your juice irresistible. • Inhale good air daily. Wake up before 6 am and practise pranayama at a green place like a park. It will remove all the free radicals from your body and keep you healthier. Drink water: It’s not a secret to people anymore how important water is for health. 70% of our body is made up of water so we should take enormous care of water. Drink 2-4 litres of water every day depending upon your height. Always carry a water bottle with you when you go outside. Keep water in glass, steel or copper metal. Do not use plastic bottles at all. Carry your tiffin, eat better if you have to eat outside: Ayurveda focuses on a sit-down meal with family and friends which is prepared by the ingredients suited for that season of the year, time of the day and your nutritional needs. Cook meals at home and don't eat food in a rush. If On your birthday, distribute fruits instead of sweets or cakes in the office: Cakes are very rich in sugar, butter and refined flour which leads to lifestyle complications, especially obesity. Build a culture of distributing fruits instead on your birthday and other special days. Don’t take tea in those tea breaks: Tea/ coffee has now become a primary beverage for people. When you add milk and sugar to your tea or if you take more than 2 cups of black beverage it messes up with 36 January 2020 |

39. Health Tips About the Author Neha Pundir is a Dietician, Nutritionist & Diabetes Educator. A practising clinical nutritionist, Neha believes in the magic of healthy eating and a good lifestyle. Her Clinic, “Trupt” was founded in 2014 and has served above 5000 people in India and other countries as well. Her treatment is based on lifestyle correction rather than giving medicines. She believes that if one pays attention to his everyday self-care, no disease will prevail in the body and one can enjoy very good health lifelong. Neha Pundir Dietician, Nutritionist & Diabetes Educator. you don’t have time to cook the food then get a cook for this work. When you eat food in a rush the enzymes and acids in the GI tract are not released enough and on time, this leads to indigestion. Indigestion is one of the biggest reason behind gastrointestinal disorders like IBS, constipation, hyperacidity, oesophagal cancer, other intestinal cancers & lifestyle disorders like obesity, diabetes, fatty liver, PCOD and heart diseases. free time in your hobbies. Hobbies keep people happier and healthier for longer as then you feel inner satisfaction in life. Make workout fun: Include the kind of workout that you enjoy. It can be walking, swimming, dancing, cycling, yoga, running, playing sports like badminton, football, tennis etc. Join someplace which is near to your place. Do not join classes at a place which takes you more than 20 minutes to reach. If it’s more distant than that, there are high chances you will be skipping your classes for most of the days. Make exercise a routine and do it daily. Do special or more workouts on your holidays to keep your motivation up. Participate in competitions, marathons etc. to push yourself. If you have the authority then introduce yoga classes in the morning for all the employees. Nowadays many corporate setups are doing this. Party, but mindfully: On weekends, prepare a meal of your choice with love and passion, and if you want, have a glass of wine or a pint of beer with it. Overdose of alcohol regularly will make your body sick day by day. The common side effects are central obesity, infertility in both males and females, weak immune system, heart diseases, fatty liver and in some cases liver cirrhosis, premature ageing of skin and hair and many more. Don’t chase the weekends as they are the dream of your life, instead plan and enjoy every day that weekend can be used for improving your personality. You can join some classes related to your profession on your weekends. It will help you in growing further. You can also invest your Always remember that healthy routine at the workplace will help you stay healthier and younger. You will save more money, accomplish your dreams and enjoy your life. None of these can be done with poor health. 37 January 2020

40. Ruby Hall Clinic Where Technology Meets Compassionate Care Mr. Bomi Bhote CEO 38 January 2020 |

41. THE MOST RECOMMENDED HOSPITALS I N I N D I A I Information Technology (IT). Healthcare is an area where unlimited new opportunities exist especially relating to new modalities like artificial intelligence, smart health devices, healthcare delivery systems, financial aid for health and telemedicine. The time has gone when the healthcare industry was just based on doctor-patient interaction. It has now reached to real-time engagement without any geographical limitation. The entire Indian healthcare ecosystem, in general, is experiencing a new wave of opportunity. ndia has and will always be a powerhouse when it comes to healthcare. Not many people are aware that, in India, the healthcare industry is even bigger than Ruby Hall Clinic(RHC) has been committed to those who seek its care. From a four-bedded nursing home under the stewardship of Dr. K.B. Grant in the heart of Pune, this medical institute has grown into a cluster of 800-bedded multi-speciality medical centres. The primary building is the 600-bedded unit at Sassoon Road, with a 130-bedded unit at Wanowarie and an 80-bedded unit at Hinjawadi. All of these are manned by a team of 300 consultants, over 650- panel doctors and 2000 paramedical staff. This is besides the 24 peripheral centres across the state of Maharashtra. The Change Maker Spearheading the wheels of change is Mr. Bomi Bhote, CEO, Ruby Hall Clinic. After having worked for over 20 years in the corporate world, in 1997, Mr. Bhote left a plush corporate job to lead the hospital. In the last twenty-two years, his countless initiatives have made Ruby Hall a name to reckon with on the global healthcare map. Tapping into this abundant opportunity, as healthcare providers for over half a century, Ruby Hall Clinic is doing everything in its stride to deliver value-based healthcare. Known to be Pune’s first nationally accredited multi- speciality centre, it is amongst the handful of centres in India to be accredited with 9 NABH and NABL certifications and a Green OT certification for its operation theatres. A firm believer in continued education, Mr. Bhote initiated first-of-its-kind hands-on learning to retain staff and upgrade their skill sets with several initiatives. Even the 39 January 2020

42. lowest-rung employee is encouraged to benefit from the advancement of technology and contribute to an employee- friendly transparent HR system. an integral part of care at RHC. With the promise of best-in- class technology and quality, the hospital has seen several unique initiatives over the past few years. These range from a state-of-the-art cancer centre with three linear accelerators, Pune’s first da Vinci Robot for surgical precision, India’s first complete Einstein Vision 3.0. — an advanced 3D laparoscopy machine, Pune’s first cardiac cath lab, a multi-organ transplant centre with the city’s first heart transplant unit and Asia’ s first IGRT to name a few. Under Mr. Bhote’s leadership, one of the biggest risks Grant Medical Foundation took was the foundation of a branch at Pune’s southern-most area in 2013 in the form of Ruby Hall Clinic Wanowarie and a satellite unit called Ruby Hall Clinic Hinjawadi catering to the IT part of the city. Both units have proven to do wonders for their part of the town. The clinical specialist systems at Ruby Hall Clinic have a track record of excellence. When it comes to investing in the latest technology or even promoting organ donation in the country, RHC has the first-mover advantage further strengthening its position in the healthcare market. The hospital has always believed in thinking about tomorrow’s healthcare today. It has also left no stone unturned when it comes to procuring the latest in medical and surgical technology. For instance, the da Vinci surgical robot makes even the most challenging surgeries a reality ensuring that Organic Growth, Powered by Technology The late founder of Ruby Hall Clinic, Dr. K.B. Grant entrusted the hospital management with a unique legacy which continues to pave the path and inspires them to strengthen and grow. Enhancing its position as a recognised leader in the country, the hospital has strived to make quality patient care their priority. Commitment to quality is 40 January 2020 |

43. ‘ ‘‘ ‘ corners of Maharashtra to experts at the hospital. Very recently, Ruby Hall Clinic tied with the prolific Rela Institute of Chennai for this very purpose. The institute now provides comprehensive, multidisciplinary and specialised services for liver diseases, cadaver and live liver transplantation under the guidance of Prof. Mohamed Rela, a world-renowned liver surgeon. The same goes for its association with esteemed cardiac surgeon Dr. K. R. Balakrishnan for heart transplants. Additionally, virtual clinics are another way in which the hospital has managed to reach out to the remotest parts of the country creating a safe ecosystem for the patients. Blending compassion with the marvel of technology to make a real difference in the lives of its patients has always been the mission of the hospital Patient First As a socially responsible hospital, Ruby Hall Clinic feels a deep sense of pride and commitment to all those who place their trust in its care. Its ‘patient comes first’ policy has been a part of this very philosophy. As per the policy, the hospital has tied-up with financial institutions wherein any patient with medical insurance walking through the doors of the hospital can avail a loan for their hospitalisation costs within a matter of minutes. Another hurdle patients usually face is the lack of insurance coverage for OPD facilities. Addressing this hurdle, the hospital has partnered with a well-known insurance brand wherein cost-effective finance options are provided for OPD patients. Gearing Up for the Next Wave The new year calls for a new way of work. Mr. Bhote feels that the only way a complete change in the industry can be brought is by moving to proactive care instead of reactive care. Historically, both healthcare systems and patients have viewed reactive care as the only option, mostly because of perceived financial barriers. Through the years, Ruby Hall Clinic has established itself as pioneers in reactive healthcare delivery. But somewhere, this needs to change. The hospital is now set to bring about holistic wellness and a shift in patient perception. Mr Bhote adds, “In general, healthcare is moving towards smart wearable technologies with which disease detection, prevention, and precautions become easier. From remote health monitoring to the prevention of chronic diseases, every healthcare paradigm has consortiums for IoT and wearable technologies. This is where proactive healthcare comes into play.” nothing but the best care is provided to patients. Over the years, the organisation has won numerous national and international accolades, placing it on the global healthcare map. These range from the ‘Best Organ Transplant Centre’ by NOTTO, ‘Best Hospital to Work For’ and the ‘Best Medical Tourism Facility’ by the Government of India amongst others. Ruby Hall Clinic Wanowarie is Pune’s first hospital to receive a LEED Gold Certification for its green elements. Collaborating for a Healthy Ecosystem Healthcare, in general, is influenced by an array of factors - the most formidable being the existence of top-notch medical institutions. The management at RHC believes that collaborative approach within the medical community is one of the key ways to improve the way healthcare is delivered to patients. As part of a broad outreach network, RHC’s peripheral set-ups connect people in the nooks and While patients must be compliant and commit to self-care, Ruby Hall Clinic’s role as partners in their wellness will extend to proactively managing their health — prevent diseases, detect them early, and improve healthcare results. 41 January 2020

44. SHREE KRISHNA HOSPITAL Offering Quality Healthcare Services at the Most Affordable Rates F and make them prone to various diseases. Accordingly, they seek for the best healthcare providers and hospitals, which can tend to their ailments. This is where the leading hospitals step in, which focus on delivering cutting-edge facilities, keeping patient care at the forefront of every activity, and improving their health. One such hospital leading the healthcare sector is Charutar Arogya Mandal’s (CAM) Shree Krishna Hospital. or any individual, health is of utmost importance. However, the increasing work pressure, busy life, stress, and other related factors affect their health An Inspirational Journey CAM was established in 1972 by the late Dr. H. M. Patel as a venture of hope and to demonstrate how a rural community’s healthcare needs can be met. With a missionary zeal and his characteristic energy, he embarked on building an institution that would fulfill the long felt need for a Faculty of Medicine dedicated to serving Charutar’s rural people. Mandal, he established a number of teaching institutions affiliated to Sardar Patel University. The Legacy of the leadership The legacy was passed on to Dr. Amrita Patel, who was at the helm for 25 years and continues to be a trustee .She has contributed to CAM in countless ways. She has assisted in the expansion of the Cardiac Centre, Cancer Centre, Bone Marrow Transplant Centre, Knowledge Centre, Assessment Centre, Hospital Wing expansion, and the Critical Care Centre. Under Dr Patel’s able leadership as chairman of Charutar Arogya Mandal full range of institutions were founded under the aegis of the Mandal including a School of Nursing, Institute of Medical Laboratory Technology, the Shree Krishna Hospital, the Pramukhswami Medical College, and the Medical College of Physiotherapy. The Exceptional Forerunner A Wide Array of Services With over 38 years’ of experience in the field of medical treatment, research, and education, Shree Krishna Hospital offers a plethora of healthcare and infrastructural facilities. It is an 850-bed multi-specialty hospital, which offers comprehensive 24x7 health care services at affordable rates. The hospital has achieved numerous objectives under the ardent leadership of Dr. H.M. Patel, the Founder. He is remembered for his remarkable services for the country, first as a bureaucrat and later as a union minister. Dr. Patel has also rendered his services in the field of health and education. When he was a Chairman of Charutar Vidya 42 January 2020 |

45. THE MOST RECOMMENDED HOSPITALS I N I N D I A Specialities: Multi-Speciality Hospital Doctors: 322 Quality Certifications: NABH- Hospital Services , A first teaching Hospital in the country ( Pramukhswami Medical College ) NABL accredited Laboratories; NABH – accredited Imaging services, recognition for Nursing Excellence Green Hospital Certification Putting Patients First The hospital caters annually to over 5,00,000 patients, many of whom come from villages for annual outdoor consultations. Over 47000 in-patients are admitted to its various indoor services, and over 10,000 patients undergo surgical procedures at the hospital. It has 150 ICUs -the largest number of critical care beds -in any private hospital in the State. 450 of the 850 beds in the Hospital are now earmarked for the Aashirwad Wards. The hospital’s very own social security scheme, ‘Krupa Arogya Suraksha’, has 32,000 members to date. The annual premium for health coverage of Rs 10000 is only Rs 240 which includes medicines. The hospital always focuses on the patient’s welfare. Keeping this in mind, it introduced its most patient-friendly product, the ‘Aashirwad Wards’, which offers the maximum healthcare advantage to the needy. In these wards, free treatment is provided, except for medicines, implants, and consumables. As an expression of respect and care for terminally-ill or deceased patients, a unique practice named `Code Krishna`was introduced. The practice includes observing a minute’s silence at the bedside of the deceased patient by all members of the team involved in the treatment of the patient, together with relatives. A flower is placed on the body after a prayer. A condolence letter is sent to the patient`s relatives. ‘ ‘ is care and lending a Patients can avail of state-of-the-art technology and medical infrastructure. The hospital offers personalized and prompt outpatient services. It houses a Nationally Accredited Central Diagnostic Laboratory (the first teaching hospital in India with this distinction) and a blood bank. We believe that the very core of medicine helping hand ‘ ‘ It provides complete cancer care with services of surgical- medical-radiation oncology with a separate facility for bone marrow transplant. Furthermore, complete cardiac care is provided to patients ranging from infants to adults of 90 years of age. Embracing Technology for Excellent Outcomes The hospital believes in adopting advanced technology to provide better treatment and patient care services. 43 January 2020

46. With the installation and commissioning of a new linear accelerator, it has become the only cancer centre in the state to have two such machines in operation. achieving the greater end of treating the less-privileged with the resources generated. The hospital is driven by the vision of becoming an example of medicine. It marches on the pursuit of 11 ethical processes across all levels, that ensure a patient’s health comes first. Furthermore, it provides personalized outpatient services, luxurious rooms overlooking a green 100 acre campus for inpatients, and preventive healthcare programs . The hospital also uses the new 3 Tesla MRI machine – a milestone for advanced diagnosis. It is the first-of-its-kind to be launched in the region between Ahmedabad and Vadodara. The new MRI machine elevates quality of treatment in two ways: first, there is increased patient comfort due to 97% less sound during scans besides shorter run-time of scans by almost a third. Then, the fourth generation MRI, with advanced features like TIM and Brain DOT provides the advantage of precise diagnosis of neurological, orthopedic, oncological, and cardiac conditions. The Healing Tree has branched out to Anand with the launch of the City Clinic. The new outpatient diagnostic City Clinic launched on January 1 will offer super specialist consultations and treatment at the door step of Anand citizens. It has launched Home Health-care, Assisted Living and Health-Check Up Programs under the The Healing Tree. The Hospital is using indigenously developed online clinical management software SOLACE ,to create paperless procedures across all levels of care, including at the OPD level. The application is being used to record the patient’s clinical details; right from registration and examination in the Outpatients Department (OPD) to the purchase of medicines to subsequent visits or stay. This significantly reduces turnaround time, a sure indicator of efficient care. This in turn has helped expedite treatment procedures. Also, at OPD level, there has been a massive reduction of 80% in collection of hard copies of investigation reports by patients – hard copies are now given only on demand thus helping to save paper, time, and energy. This system also streamline the movement of OPD patients requiring CT scans and MRIs during rush hours, while scheduling non- critical and stable indoor patients beyond routine hours. This arrangement has contributed to increased utilization of equipment A proposal for establishment of a Private University was first submitted to the Gujarat Government in 2018. With more than four decades of experience in the field of Medical Education and Health Care, the objective of the proposed Private University was primarily be to maintain all the existing educational programmes, and initiate academic programmes in niche areas of medical specialties to provide job oriented courses in a changing health care environment. Subsequently the Government of Gujarat approved the establishment of the Private University, Bhaikaka University comprising the educational institutions of the Charutar Arogya Mandal, vide its notification dated 20 September, 2019 which has been gazetted. The Board of Governors of the Mandal has, accordingly, decided to operationalise the University with effect from October 01, 2019. The Pramukhswami Medical College along with Shree Krishna Hospital, H M Patel Institute for Post Graduate Studies, K M Patel Institute of Physiotherapy, G H Patel School & College of Nursing, Smt L P Patel Institute of Medical Laboratory Technology, CAM Institute of Allied Health Sciences & Technology is affiliated to the new Bhaikaka University. The new University is supported by Charutar Arogya Mandal, Karamsad th Future Steps Shree Krishna Hospital has taken premium healthcare facilities and services to a new level with the launch of The Healing Tree. Its purpose goes beyond profit; a means to 44 January 2020 |