Intouch data software

1. HOW TO… Take control of your guests’ data Generate additional revenue Get real time reports and analysis Target your most responsive guests Track results for each campaign Encourage loyalty and repeat visitation At ITD, we are the industry leaders in hospitality data solutions because we listen to you. We’ve grown by understanding what you need and building our customised data products to match. We know you need real time knowledge of your guests, sales, properties and loyalty programs. We know you need your information at the click of a button and in a format that suits your individual needs. ITD’s web-based programs deliver all this and more, so that you can spend your time making more informed sales and marketing decisions resulting in a better return for every marketing dollar . Contact us today – we’re ready to listen and respond to your needs. Phone: +61 (0)7 3255 0401 itd@intouchdata.com www.intouchdata.com

2. A dynamic web solution giving unparalleled access to productivity of your corporate accounts, travel agencies, PCO’s and wholesalers Account Converge brings the Account Manager into the 21st century and fills a major gap in the consolidation, reporting and analysis of sales figures for account managers and regional sales personnel. ITD’s Account Converge maps all accounts across your hotel group or cluster and provides a simple de-duplicated list of accounts from your corporate and travel industry bases. Account Converge delivers your sales figures on the first day of each week for the previous reporting period. From Account Converge you can: • Track and report production for your contracted accounts across the whole group or cluster • Monitor production in line with targets both internal and external • Identify prospect accounts quickly • Drill down to find the channels for booking – direct, via the web or travel agency • Produce detailed reports for external customers including clients, hotel management, owners or other key stakeholders Sales Team Salvation Account Converge is a must have tool for account managers and sales people. Hotel sales and marketing teams can produce management and statistical reports for hotel contracted accounts, as well as tracking at all levels. Regional sales teams can produce detailed reports for contracted accounts that are managed at both property and group level. Statistics related to performance (or non- performance), booking trends and the ability to uncover potential key accounts are just a click away. General managers and revenue managers can utilise Account Converge’s business insights to manage team performance, manipulate yields or report based on their individual needs. Account Converge is designed for multiple property application across a group or cluster of properties. Account Converge links multiple profiles to a single central account and allows subsidiaries or related entities to track to this master. Once profiles from the property management systems (PMS) are linked (assigned) the link remains permanent unless the account is changed or deleted or the profile has been re-assigned. Account Converge ensures multiple profiles of the same organisation are tracked regardless of spelling, coding or how many or few properties have the profile – no more cutting and pasting or merging spreadsheets! Account Converge manages data from all PMS. If you are running multiple PMS across your group, Account Converge is able to merge accounts seamlessly. Phone: +61 (0)7 3255 0401 Email: itd@intouchdata.com Fax: +61 (0)7 3255 0403 Unit 2E, 15 Anthony Street West End QLD 4101 Australia Locked Bag 2010 South Brisbane BC QLD 4101 Australia www.intouchdata.com