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Intranet Design: Leading an Intranet Redesign

Intranet Design: Leading an Intranet Redesign webinar deck by Toby Ward, Prescient Digital Media.

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Intranet Design: Leading an Intranet Redesign

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  1. Intranet Design: How To Lead A Redesign Toby Ward & Michael Rudnick Prescient Digital Media 1

  2. www.Slideshare.Net/Prescient 2

  3. 40+ Years Combined Experience Toby Ward President Michael Rudnick Managing Partner 3

  4. About Prescient Digital • Worlds’ leading intranet consulting firm • Strategy, design, implementation, support • Meeting our clients needs for 15 years • Clients across industries, global geographies, functional areas 4

  5. Clients 5

  6. Focus • Improving productivity and performance • Unifying the enterprise across businesses and geographies • Enhancing internal communications and collaboration • Improving HR operations and service delivery • Driving innovation 6

  7. @intranet2 7

  8. Intranet Insight > PrescientDigital.com 8

  9. Redesign? 9

  10. Poll 10

  11. Pure Creativity 11 © 2013 Prescient Digital Media Not for distribution

  12. Pure Creativity 12 © 2013 Prescient Digital Media Not for distribution

  13. Business Driven Design 13 © 2013 Prescient Digital Media Not for distribution

  14. Intranet Design Myths • A graphic redesign will solve your intranet problem • More features = better design • Employees read on the web • Your employees view the intranet like you do • Design for desktop first, then mobile • Success happens overnight 14

  15. World Class Design Requires a Sound Strategic Foundation 15 © 2013 Prescient Digital Media Not for distribution

  16. Strategic Foundation Reduces Chaos 16

  17. Methodology is Your Guide 17

  18. Planning Provides The Foundation • Strategic plan • Governance & policies • Functional plan • Business case & ROI • Information architecture • Wireframes • Design • Content management • Change management 18

  19. Mission Statements • Our mission is to connect people with the ultimate places to play. • To improve organizational effectiveness & communications by enabling employees to access timely, relevant info & applications where, when & how they need it. 20

  20. Goals & Objectives • Goals – Qualitative – Something worked toward, or striven for – Something toward which effort is directed • Objectives – Quantitative – End result of an endeavor/effort – SMART • Specific, Measurable, Attainable, Realistic, Time Defined 21

  21. User Centric Design 22

  22. Iteration is Key 23

  23. Information Architecture 24

  24. Personas Provide a shared understanding of who and how employees will use the Intranet: – Identify common user tasks – Prioritize content – Prioritize devices – Evaluate visual design, content style, accessibility, etc. Role Work location Function Tenue Employee Desk Sales New Hire Manager Manufacturing Finance First Year Executive Remote Human Resources Long Tenured 25

  25. User Experience Flows 26

  26. Wireframes 27

  27. Visual Brief • Review & incorporate brand guidelines • Determine color palette • Determine font types, sizes, headers, etc • Use of images / icons • Technical parameters / limitations 28

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  29. Design Concepts • Review creative brief with brand guidelines • Apply colors, style and images to wireframes • Review concepts and fine tune • Get approvals 30

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  45. Next Webinar Digital Workplace vs Intranet vs Portal June 22, 12:30 EST 46

  46. Intranet Insight > PrescientDigital.com 47

  47. Final Thoughts • Intranet design requires a sound strategic foundation • Know your user population • Design is more than graphics • Think mobile first, mobile only – and optimize for it • Take usability clues from the consumer world • No design by committee 48

  48. Questions? 49

  49. Toby Ward Michael Rudnick toby@prescientdigital.com 416.986.2226 michael.rudnick@prescientdigital.com 917.324.5622 www.PrescientDigital.com www.IntranetBlog.com 50

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