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Using Email. Cyberspace Explorations Class BOLLI - Spring 2005. How Does the Internet Work. How Does Email Work. Types of Email Servers. SMTP – Simple Mail Transfer Protocol Server Accepts outgoing messages from a user’s email system.
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Using Email Cyberspace Explorations Class BOLLI - Spring 2005
Types of Email Servers • SMTP – Simple Mail Transfer Protocol Server • Accepts outgoing messages from a user’s email system. • Immediately routes the messages to recipient’s POP3 server. • POP3 – Post Office ProtocolServer • Receives incoming messages from other email systems and holds them for recipient to “pickup”. • On request, sends messages to user’s email program. When you setup an email program you need to know specific addresses to communicate with these servers.
Exercise: Configure Outlook Express for Your Email Account • Open Outlook Express • Type your full name • Click “Next” • Enter your full email address • Click “Next”
Exercise: Configure Outlook Express for Your Email Account • Make sure “POP3” appears • Enter your POP3 server name • Enter your SMTP server name • Click “Next” • Enter your email name • Enter your email password • Click “Next”
Exercise: Configure Outlook Express for Your Email Account • If everything seems OK, click “Next” • Your email account will appear with the name of your POP3 mail server • Click on “Close” to finish
Exercise: Re-configure Outlook Express for Your Email Account • At any time, you can reconfigure your email settings • Click “Tools”, Accounts”, “Email” • Highlight account & click “Properties” “General” tab
Exercise: Re-configure Outlook Express for Your Email Account “Advanced” tab “Servers” tab
Types of Internet Communications • Synchronous • Senders and receivers communicate in “real time”. • Examples: Instant Messaging, Chat Rooms. • Asynchronous • Senders and receivers communicate at different times. • Examples: Email, Discussion Groups
Demo: Instant Messaging with AOL Instant Messenger (to another computer)
Demo: Instant Messaging with AOL Instant Messenger (to a cell phone)
Types of Email Accounts • PC-Based • Outlook, Outlook Express, Netscape Mail • Uses PC program • Connection to Internet not needed except when sending & receiving • All messages stored on PC • Unsent messages can be viewed using Web • Web-Based • Hotmail, Yahoo Mail, Google Mail, many others • Uses browser • Must be connected to Internet • All messages stored on Web • Hybrid (AOL Mail)
PC-Based Email – Add’l Outlook Features Personal Calendar Data can be “replicated with PDAs & cell phones Contact List
Principal Email Functions • Send Message • Reply to Message • Original message retained – can be altered • Goes to originator only – unless addressee changed • Attachments are removed • Reply to All Message • Same as Reply to • Sent to all original recipients – unless changed • Forward Message • Sent to newly specified recipients • Original message retained WITH attachments – unless altered
What’s in an Email Address? • Specific Address Format required. • “user-name”@“domain-name” • “User-name” is typically your email login name. • “Domain-name” is frequently defined by your ISP. • Format Rules • Cannot contain: spaces or special characters except “-”, “_” and “.” • Must contain “@” sign • Sample Addresses • lheier@rcn.com • len@heier.us • lenheier@yahoo.com • l.heier.1@alumni.nyu.edu(Note dots in user-name) • leonard_heier@abc.com(Note underscore character between first and last names)
Principal Components of an Email Message • Header • Body • Signature (optional) • Attachments (optional)
Components of an Outgoing Email Message Header Attachments Message Body Signature
Components of an Incoming Email Message Header Attachment Message Body Signature
Email Message Header Components • To: Primary recipient(s) – REQUIRED • One or more names separated by commas. • CC: Secondary recipient(s) – OPTIONAL • One or more names separated by commas. • BCC: Blind copies – OPTIONAL • One or more names separated by commas. • Primary and secondary recipients will not see these addressees. • Subject: Descriptive heading – HIGHLY RECOMMENDED • Optional – but should ALWAYS be used. • From: Sender’s email address automatically appended by email program. • Date/Time: Appended automatically by email program.
Email Message Body • Can be any length. • Good email protocol suggests a limit of a single screen. If longer messages are desired, use a word processing document as an attachment. • Can be mixture of text and/or graphical objects (e.g., photos) or even a Web page. • Typically, a short salutation and informal signature are included.
Email Message Signature • Should include all necessary information for your recipient to contact you. • Can be manually typed for each message or setup once and automatically appended by email program. • Example: ------------------------------------------------- Len Heier Synaxis Corporation 50 Gould Road Waban, MA 02468 Phone: (617) 332-2155 Fax: (508) 526-8930 Email: l.heier.1@alumni.nyu.edu lheier@rcn.com AOL I/M: lenheier
Email Message Attachments • ANY file(s) on your computer can be included with an email message. • Examples • Text (i.e., Word documents, • Photographs (JPG or GIF files), • Adobe files (PDF), computer programs. • Limiting factors • Total size of email message permitted by ISPs (typically 5-10 MB). • Speed of Internet connection lines for sender and/or recipient.
Exercise: Use Webmail Access to Read Your Email Tip 1: Don’t leave home without trying out this procedure and becoming completely comfortable with using the facility. Tip 2: Setup the Webmail page beforehand with all of your important email addresses.
Exercise: Use Webmail Access to Read Your Email • Startup Internet Explorer. • Go to following Web sites: • Comcast: http://www.comcast.net • RCN: http://webmail.rcn.com • Verizon: http://netmail.verizon.net • Yahoo: http://mail.yahoo.com • All Other: http://www.mail2web.com • Login to your account with your email name and password. • Go to your “inbox” and open message from lheier@rcn.com.
Comcast RCN Verizon Any Email
Exercise: Use Webmail Access to Read Your Email • Locate the Microsoft Word file attached to the message. • Save the attachment to your “My Documents folder”. • Open the document to edit using Microsoft Word. • Fill in requested data and re-save the changed document.
Exercise: Use Microsoft Word to Send an Email • Re-open the save Microsoft Word document used in the prior exercise. • Click on “File”, “Send To” and then select “Mail Recipient” or “Mail Recipient (as Attachment)”. • As prompted, enter email header fields and optional message. • See Example
Exercise: Use Internet Explorer to Email a Web Page • Go to desired Web page with Internet Explorer • Click on “File”, “Send”, “Page by E-Mail” • See Example
Using The Email Address Book (Outlook Express) • Purpose of Address Book • Avoids memorizing, tedious re-entry, and probability of error when selecting frequently-used addresses. • Addresses can be entered automatically from a recipient’s email message. • Provides a facility for collecting additional information about an individual. • Purpose of Distribution Lists • Organize selected email addresses into a common group • Simplifies communications with a group of correspondents.
Exercise: Create Entries in the Address Book (Outlook Express)
Exercise: Enter New Addresses in the Address Book (Outlook Express) • Open Outlook Express • Select “Tools”, “Address Book”
Exercise: Enter New Addresses in the Address Book (Outlook Express) • Select “File”, “New Contact” to open form • Enter First Name, Last Name and Email Address
Exercise: Enter New Addresses in the Address Book (Outlook Express) • Click “Add” and “OK” • Repeat from Step 3 to make additional entries
Exercise: Create New Email Group in the Address Book (Outlook Express) • Open Outlook Express • Select “Tools”, “Address Book”
Exercise: Create New Email Group in the Address Book (Outlook Express) • Select “File”, “New Group” to open form • Enter a Group Name and click on “Select Members”
Exercise: Create New Email Group in the Address Book (Outlook Express) • Highlight a member name and click “Select” • Repeat as often as necessary to complete the group
Exercise: Create New Email Group in the Address Book (Outlook Express) • When done, click “OK” on Select Group Members form • Then, click “OK” on ‘Group’ Properties form