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Benefit Testing Market Test Your Message for Maximum Effect. CASE Annual Assembly San Diego July 12, 2004. Introduction. Agenda. Why is it important? Marketing terminology baseline setting What is benefit testing? How is it done? How do you apply the results?. Break through.
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Benefit TestingMarket Test Your Message for Maximum Effect CASE Annual Assembly San Diego July 12, 2004
Agenda Why is it important? Marketing terminology baseline setting What is benefit testing? How is it done? How do you apply the results?
Why Is It Important? Funds are not unlimited
Why Is It Important? Funds are not unlimited You need to break through the clutter
Why Is It Important? Funds are not unlimited You need to break through the clutter It’s all about the brand
Why Is It Important? Funding 2001 study showed higher education marketing dollars to average 1.6% of education and general budgets
Why Is It Important? Funding Of the 1.6%, approximately 45% was spent on publications and 8% was spent on Web sites.
Why Is It Important? Funding You must maximize the limited dollars available to accomplish the task.
Why Is It Important? Breaking through the clutter How do you know the message will resonate?
Why Is It Important? Breaking through the clutter How do you know the message will resonate? Sounding good on campus doesn’t always mean it works in the marketplace.
Why Is It Important? It’s all about the brand Is the message mission-oriented and market driven?
Why Is It Important? It’s all about the brand Is the message mission-oriented and market driven? Is it coherent, distinct and memorable?
Why Is It Important? It’s all about the brand Is the message mission-oriented and market driven? Is it coherent, distinct and memorable? Is it a platform-builder?
Benefit testing is a component of market research. “Marketing research is the collection, recording, analysis, and distribution of data and information about marketing problems and opportunities.” Richard Sandhusen Barrons
Market Research Types Exploratory Conclusive
Market Research Types Exploratory It begins by defining the problem and collecting secondary data bearing on the problem
Market Research Types Conclusive Collecting primary data, analyzing data, making recommendations and implementing findings.
Consumer Adoption Process Model Awareness: learns of the product but lacks information about it
Consumer Adoption Process Model Awareness: learns of the product but lacks information about it Interest: Potential buyers are stimulated to seek information about the product
Consumer Adoption Process Model Awareness: learns of the product but lacks information about it Interest: Potential buyers are stimulated to seek information about the product Evaluation: Consideration of whether the likely BENEFITS of the new product justify trial
Consumer Adoption Process Model Awareness: learns of the product but lacks information about it Interest: Potential buyers are stimulated to seek information about the product Evaluation: Consideration of whether the likely BENEFITS of the new product justify trial Trial: Makes a trial commitment to improver their estimation of the product’s value
Consumer Adoption Process Model Awareness: learns of the product but lacks information about it Interest: Potential buyers are stimulated to seek information about the product Evaluation: Consideration of whether the likely BENEFITS of the new product justify trial Trial: Makes a trial commitment to improver their estimation of the product’s value Adoption: Decision to make a full commitment or use the product regularly
Benefit Testing The process of conducting non-exhaustive, sample testing in order to develop an accurate and effective message.
Benefit Something that promotes or enhances well-being; an advantage.
Benefit Think in terms of how does the prospective student / donor / alumnus benefit from their interaction with your institution.
Benefit Testing Process Discovery
Benefit Testing Process Discovery Development