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Information Architecture and Information Resource Management: Taking Stock

Information Architecture and Information Resource Management: Taking Stock. Brian Detlor. IRMAC February 11th, 1998. Information Architecture & IRM: Taking Stock. Davenport’s (1997) Information Ecology Model offers a holistic, user-centered approach to information management;

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Information Architecture and Information Resource Management: Taking Stock

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  1. Information Architecture and Information Resource Management: Taking Stock Brian Detlor IRMAC February 11th, 1998

  2. Information Architecture & IRM:Taking Stock • Davenport’s (1997) Information Ecology Model • offers a holistic, user-centered approach to information management; • is critical of traditional approaches; • calls the need • to understand how people operate in their information environments; • to focus on people and their information behaviours;

  3. Davenport’s (1997) Information Ecology Model The External Environment The Organizational Environment The Information Environment • info strategy • info politics • info culture / info behavior • info staff • info processes • info architecture

  4. A Process Model of Information Management(Choo, 1998, The Knowing Organization, Oxford University Press) • Based On: • Choo (1995) Information Managment for the Intelligent Organization, Information Today; • Davenport (1993) Process Innovation: Reengineering Work Through Information Technology, HBR; • McGee & Prusak (1993) Managing Information Strategically, John Wiley

  5. Importance of Davenport’s Model • Proposes an alternate view to IM • more holistic (i.e. not just data) • more user-centered • Views IM as not just an “engineering” problem but also as a “human / social” problem • Places emphasis on the need to manage information and not just information technology

  6. Support from other fields of study • Organizational Behaviour • managerial decision-making and organizational communications • Huber & Daft’s (1987) “The Information Environment of Organizations” • Information Science • Information Environments • Taylor’s (1986) “Value-Added Processes in Information Systems” • Information Needs & Uses • check out the ARIST chapters over the last decade • Dervin & Nilan (1986); Hewins (1991); Bergeron (1996)

  7. Information Architecture & IRM:Taking Stock • Want to continue the conversation? • Brian Detlor • detlor@fis.utoronto.ca • http://www.fis.utoronto.ca/~detlor • doing work on • the design & use of intranets in orgs to support knowledge work • information seeking on the WWW

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