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Panel - IS History: The Historical Development of Industries’ and Practice’s Influence on the Future of IS. Ping Zhang, Syracuse University, USA Jerry Luftman , Global Institute for IT Management LLC Eph McLean , AIS Leo Award Winner, George State University
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Panel - IS History: The Historical Development of Industries’ and Practice’s Influence on the Future of IS Ping Zhang, Syracuse University, USA Jerry Luftman, Global Institute for IT Management LLC Eph McLean, AIS Leo Award Winner, George State University Hugh Watson, AIS Fellow, University of Georgia AMCIS 14 Panel on IS History
Why Focus on IS History? • What for: • History shapes a field, gives it a unique identity • IS history shows the legacy and heritage of the IS field • Whom for: • IS community • Outside IS community • Why now: • When memories are still alive; pioneers are still among us • The field is mature enough to show its holistic nature • What to do: • Discover/identify IS genealogy, roots and sources • Collect, represent, preserve • Interpret, write, disseminate, review IS History Project @ AMCIS 2014
IS History Initiatives • Building on many years of efforts and results prior to 2013 • Special issues, interviews, publications, etc. • Developing strategic, legal, procedural and infrastructure plans • Constructing Info Hub and Repositories • Hub: http://history.aisnet.org, with links to other repositories and sources • IS Field Timeline by Richard Skinner • IS History group at Mendeley: to collect published pieces • AIS eLibrary IS History section: to publish new history specific pieces • Organizing Events • Panels at most major IS conferences since 2013 • Tracks at some IS conferences • Gatherings at some IS conferences • Creating Historical Materials • Interviews of influential scholars as oral histories • CAIS special section on IS history • Special IS history issues at several IS journals IS History Project @ AMCIS 2014
IS History Initiatives: Panels • ECIS 13 Panel: The origins of IS in different regions • PACIS 13 Panel: What IS history is and how to best represent it • AMCIS 13 Panel: Timeline and institutional roles of IS • ECIS 14 Panel: The evolution of IS education • AMCIS 14 Panel: The influence of industries and practice on IS AMCIS 14 Panel on IS History
AMCIS14 Panel Topics • Major events or milestones at where industry and practice have significantly influenced the IS field (research and education) • Major events or occasions where IS research and education significantly influenced the industry or practice • Possible trajectories from the history: how history helps us prepare for the future AMCIS 14 Panel on IS History
Hugh Watson AMCIS 14 Panel on IS History
Four Interrelated Topics • The IBM MoIS Grants • The Formation of AIS • Industry Advisory Boards • University Alliance Programs AMCIS 14 Panel on IS History
The IBM MoIS Grants • Historically, vendors had done little to support MIS programs • This changed in 1985 with IBM’s MoIS grant program • Thirteen schools received $1M in cash, $1M in hardware, and free IBM software • The grants helped with resources and internal credibility AMCIS 14 Panel on IS History
The IBM MoIS Grants • The grants also helped bring the leaders at those schools together • At the conclusion of the grant program, Paul Gray, Bill King, Eph McLean and I decided to write a book on the Management of Information Systems AMCIS 14 Panel on IS History
The Formation of AIS • We were working on the book at HICSS in 1992 and discussed the sad state of the MIS academic field • This led to the initial steps to form AIS • Bill King incorporated the organization • Paul Gray organized a panel at ICIS in 1992 • A Organizing Committee was formed • I served as the Program Chair for the first AMCIS AMCIS 14 Panel on IS History
Industry Advisory Boards • The IBM MoIS grant program was a driver for UGA to create an MIS Advisory Board in 1985 • Companies on the Board AMCIS 14 Panel on IS History
UGA Corporate Members Black Level Red Level Advocate Consulting Aflac AT&T BIAS Booz Allen Hamilton Cerulium Deutsche Bank E&Y Equifax Grant Thornton Hitachi Consulting Protiviti Revenue Analytics Safe Systems Sapiens UPS • Computer Technology Solutions • Deloitte • KPMG • McKesson • NCR • PwC • Rob Bearden • State Farm • Teradata AMCIS 14 Panel on IS History
Industry Advisory Boards • The issues faced and current operation of the Board might be of interest. • Membership fees • Board composition • Students on the Board • Board meetings and events • Keeping meetings interesting • Remember why Board members are there AMCIS 14 Panel on IS History
University Alliance Programs • Vendors provide resources – software, instructional materials • Vendors offering programs include • IBM • Microsoft • Oracle • SAP • SAS • Teradata AMCIS 14 Panel on IS History
Teradata university network A premier, FREE online educational resource for students and professors around the world for classes on: data warehousing, database technologies, DSS/business intelligence, analytics, marketing and big data. Current Membership Over 4,000registered faculty members Representing2000+ universities in 99countries Accessed by over 50,000registered students Mission: Preparing the Next Generation Educate students on the latest Teradata technology and resources to ensure the next generation workforce is Teradata-ready for career opportunities with Teradata and our customers. Vision: Making a Connection Develop skilled students and connect graduates with data and analytics career opportunities in the extended Teradata community.
Jerry Luftman AMCIS 14 Panel on IS History
IT Trends 9/23/10 8/8/14 JERRY LUFTMAN Ph.D. luftman@hotmail.comwww.globaliim.com
FUTURE “ THE ONE THING WE KNOW ABOUT THE FUTURE IS THAT IT IS COMING. ”
ACADEMIA PRACTITIONERS
THE FUTURE OF IT • In the future will companies have an internal IT organization; albeit, it might have a different focus? • Yes • No • In the future will companies have an internal IT organization; albeit, it might have a different focus? • Yes 85% • No 15% • The most significant change to IT in the future will be: • Contribution/Value to business • HR/Skills/Sourcing • Governance/Relationship to business • Organizational reporting • Technological • The most significant change to IT in the future will be: • Contribution/Value to business 62% • HR/Skills/Sourcing 7% • Governance/Relationship to business 15% • Organizational reporting 2% • Technological 11%
THE FUTURE OF IT • The biggest mistake a CIO can make relates to: • Business communications/Partners • Demonstrating value • HR/People/Sourcing • IT processes • Technology/Vendors • The biggest mistake a CIO can make relates to: • Business communications/Partners 39% • Demonstrating value 36% • HR/People/Sourcing 10% • IT processes 2% • Technology/Vendors 7% • The most effective way for CIOs to communicate with their internal business (non-IT) executives is via: • Board meeting presentations • Governance meetings • Informal discussions/meetings • IT briefings • Portals • The most effective way for CIOs to communicate with their internal business (non-IT) executives is via: • Board meeting presentations 4% • Governance meetings 2% • Informal discussions/meetings 69% • IT briefings 23% • Portals 0%
The most important skill for CIO (the head of IT whatever it might be called) of the future will be: • General Business Knowledge • Interpersonal/Communications • Knowledge of applying IT to business • Leadership • Technology Awareness • The most important skill for CIO (the head of IT whatever it might be called) of the future will be: • General Business Knowledge 8% • Interpersonal/Communications 14% • Knowledge of applying IT to business 50% • Leadership 24% • Technology Awareness 4% • The most important skill for the head of IT application services (whatever it might be called) of the future will be: • General Business Knowledge • Interpersonal/Communications • Knowledge of applying IT to business • Leadership • Technology Awareness • The most important skill for the head of IT application services (whatever it might be called) of the future will be: • General Business Knowledge 5% • Interpersonal/Communications 18% • Knowledge of applying IT to business 55% • Leadership 11% • Technology Awareness 8% • The most important skill for the CTO (head of IT infrastructure architecture whatever it might be called) of the future will be: • General Business Knowledge • Interpersonal/Communications • Knowledge of applying IT to business • Leadership • Technology Awareness • The most important skill for the CTO (head of IT infrastructure architecture whatever it might be called) of the future will be: • General Business Knowledge 0% • Interpersonal/Communications 14% • Knowledge of applying IT to business 53% • Leadership 10% • Technology Awareness 21%
THE FUTURE OF IT • The future skills of the CIO (head of IT, whatever it might be called) will be: • More technical • More business • More business & technical • Unchanged • There will not be a CIO (head of IT) • The future skills of the CIO (head of IT, whatever it might be called) will be: • More technical 1% • More business 50% • More business & technical 42% • Unchanged 0% • There will not be a CIO (head of IT) 2% • The future skills of the CTO (head of infrastructure/architecture, whatever it might be called) will be: • More technical 12% • More business 13% • More business & technical 65% • Unchanged 1% • There will not be a CTO 8% • The future skills of the CTO (head of infrastructure/architecture, whatever it might be called) will be: • More technical • More business • More business & technical • Unchanged • There will not be a CTO
THE FUTURE OF IT • Will the future of supporting IT infrastructure be primarily done by outsourcing to a Cloud service provider? • Yes • No • Will the future of supporting IT infrastructure be primarily done by outsourcing to a Cloud service provider? • Yes 75% • No 25% • The largest growth in outsourced Clouds will be derived from: • IaaS (Infrastructure) • PaaS (Platform) • SaaS (Software) • BPaaS (Business Process) • INFOaaS (Information) • The largest growth in outsourced Clouds will be derived from: • IaaS (Infrastructure) 22% • PaaS (Platform) 9% • SaaS (Software) 45% • BPaaS (Business Process) 16% • INFOaaS (Information) 6% • What is the most important consideration for selecting a service provider (outsourcing vendor)? • Communications/Partnership/Culture • Financial stability • Governance (including analytics) • Price • Technical/Service skills/Expertise • What is the most important consideration for selecting a service provider (outsourcing vendor)? • Communications/Partnership/Culture 43% • Financial stability 6% • Governance (including analytics) 10% • Price 2% • Technical/Service Skills/Expertise 34%
THE FUTURE OF IT • The future of developing and maintaining application services will see the largest increase coming from: • COTS (Commercial Off The Shelf) 28% • ERPs 20% • In-House Staff 8% • Outsourced Off-Shore 20% • Outsourced On-Shore 24% • The future of developing and maintaining application services will see the largest increase coming from: • COTS (Commercial Off The Shelf) • ERPs • In-House Staff • Outsourced Off-Shore • Outsourced On-Shore • Will future IT application development staff be primarily organized: • Centralized • Decentralized • Federated • Networked • Not part of an IT function • Will future IT application development staff be primarily organized: • Centralized 14% • Decentralized 19% • Federated 28% • Networked 32% • Not part of an IT function 7%
THE FUTURE OF IT • How important is leveraging IT to enhance the customer experience (e.g., adopt digital demand creation, social media)? • Already implemented 14% • Not even on radar 2% • Only if/when customers start demanding 4% • Seen as a key initiative 75% • Starting to look at it 4% • How important is leveraging IT to enhance the customer experience (e.g., adopt digital demand creation, social media)? • Already implemented • Not even on radar • Only if/when customers start demanding • Seen as a key initiative • Starting to look at it • Given the sustained focus on Big Data/Business Intelligence/Knowledge Management/Business Analytics, where should the chief executive for these initiatives report: • Applications Executive • CEO • CIO • Marketing Executive • Other Business Unit Executive • Given the sustained focus on Big Data/Business Intelligence/Knowledge Management/Business Analytics, where should the chief executive for these initiatives report: • Applications Executive 2% • CEO 46% • CIO 34% • Marketing Executive 7% • Other Business Unit Executive 7%
THE FUTURE OF IT • The best way to demonstrate IT value is: • Analytics/metrics up front • Business cases/portfolios • Business understanding IT • Governance Process • Shorter project intervals (agile) • The best way to demonstrate IT value is: • Analytics/metrics up front 11% • Business cases/portfolios 21% • Business understanding IT 38% • Governance Process 11% • Shorter project intervals (agile) 14% • The most important IT management skill for the non-IT executive of the future to understand will be: • CIO/CTO (& other IT executives) roles 17% • Governance (including value analytics) 28% • HR, sourcing, & organization structure 5% • Sponsor & champion(s) roles 20% • Trends in leveraging IT 28% • The most important IT management skill for the non-IT executive of the future to understand will be: • CIO/CTO (& other IT executives) roles) • Governance (including value analytics) • HR, sourcing, & organization structure • Sponsor & champion(s) roles • Trends in leveraging IT
Implications of Academic-Practitioner Consistency Practitioner RIGHT WRONG RIGHT Students prepared Academic WRONG 75% Academia gets the blame!!!
Eph McLean AMCIS 14 Panel on IS History
Our three questions: • Major events or milestones at where industry and practice have significantly influenced the IS field (research and education) • Major events or occasions where IS research and education significantly influenced the industry or practice • Possible trajectories from the history: how history helps us prepare for the future AMCIS 14 Panel on IS History
Industry to academe . . . We tend to each what industry does. Today’s big four are . . . • Social Media • Mobility • BIG Data & Analytics • The Cloud and . . . • The Internet of Things AMCIS 14 Panel on IS History
Academe to Industry . . . • The invention of the computer • Iowa University (1939) • The University of Pennsylvania (1953) • Cambridge University (1953) • The creation of BASIC, Dartmouth University • Project MAC, M.I.T. (1966) • First Internet (a.k.a., ARPAnet) transmission, UCLA to Stanford (1973) • Other hardware, software developments AMCIS 14 Panel on IS History
Academe to Industry . . . • Stages of Growth, Nolan (HBR, 1972) • Decision Support Systems, Gorrey & Scott Morton (a book, 1975) • Critical Success Factors, Rockart (HBR, 1978) • End User Computing, McLean (MISQ, 1979) • IS for Competitive Advantage, Porter & Millar (HBR, 1985) • SIM CIO studies, Weatherbe, Lufman, McLean, others, 1985-present AMCIS 14 Panel on IS History
IS in Academe • (among the) First MIS Ph.D. program, M.I.T. (1964) • Founding of SIGBDP and DATABASE (1965) • Founding of ICIS (1980) • IBM MoIS grants, (1985) • Founding of AIS (1992) • Numerous “boundary” organizations founded between industry and academe AMCIS 14 Panel on IS History
Our Future? I wrote a paper in 1985 on the future of IS programs in universities. It compared what was happening in IS to what had happened to university programs in Management Science/Operations Research. My prediction: we would thrive as IS departments in universities long as IS organizations in industry thrive. So . . . are we thriving? AMCIS 14 Panel on IS History
Audience’s Responses&Learning from the history to help in the future AMCIS 14 Panel on IS History
Thank You! Ping Zhang, Syracuse University, USA Jerry Luftman, Global Institute for IT Management LLC Eph McLean, AIS Leo Award Recipient, George State University Hugh Watson, University of Georgia AMCIS 14 Panel on IS History