How to Fix This Site Cant Be Reached the Connection Was Reset

1. How to Fix This Site Can’t Be Reached the Connection Was Reset Are you currently facing a frustrating situation like this? You are diligently working on a project, relying on a specific website containing all the crucial information you need. Upon clicking on the website, you were shown this discouraging message, “Err_Connection_Reset” or “This site can’t be reached. The connection was reset.” After refreshing the website multiple times, hoping it would load back again, the result kept displaying otherwise. We know this sabotaged all your plans of working on the project. You are left with no choice but to start all over again. You have to search for a different website that may or may not have the information you are looking for! Hey, before you give up and begin your research from scratch. What if we told you this error could be solved in a few minutes? Imagine you can get back on track with your project and submit it like a pro on the committed deadline. Sounds like your initial plan, right?

2. So, don’t be disheartened just yet. Stay with us and read the blog as we guide you through fixing the “Err_Connection_Reset” error. What is the “This site can’t be reached the connection was reset” issue “This site can’t be reached the connection was reset,” is a typical error displayed when the browser fails to build a connection with the website’s server, which means your browser cannot fetch any data from the website’s server, and you will be repeatedly shown “Err_Connection_Reset” or “This site can’t be reached the connection was reset,” regardless of how often you refresh it. Also Read: How to Fix Err Tunnel Connection Failed in Chrome Error codes for ‘This site can’t be reached.’ ‘This site can’t be reached.’ Generally, this is a generic message you are displayed when your browser is not able to build a connection with the website you are trying to open. However, this message comes alongside different codes, and each of them signifies the reason why the website cannot load. 1. Err_Connection_Reset This error is displayed when a website cannot show the data to a browser due to server-side or network issues. 2. Err_Connection_Timed_Out This is the second most common error shown on a website when it takes too long to load, and hence the connection is timed out. This error may take place because of network issues, or the website is slow in response. 3. Err_Connection_Refused

3. ‘Err_Connection_Refused.’ This error is highlighted when a website is actively refuses to build a connection and provide the information to the browser. Unlike the other two errors, this demonstrates that the server is down or misconfigured. 4. Err_Name_Not_Resolved or DNS_Probe_Finished_NXDOMAIN ‘Err_Name_Not_Resolved,’ also known as ‘DNS_Probe_Finished_NXDOMAIN,’ is an error associated with the DNS (Domain Name System). This message means your browser is not able to retrieve the website’s DNS settings and develop a bridge with the server. This error can take place because of a DNS server problem, or you might have inaccurate DNS settings. 5. Err_SSL_Protocol_Error The SSL protocol error is related to SSL/TLS and is shown when your browser is not able to build a secure network with the website. It usually befalls when the SSL/TLS of the website is expired or misconfigured. 6. Err_Internet_Disconnected As the name suggests, ‘Err_Internet_Disconnected’ is an error exhibited when your internet connection is lost or blocks you from accessing a website. 7. Err_Address_Unreachable The words Address and Unreachable in this message suggest that the website’s server you are trying to open is not accessible. The reason for the error is a network or server issue. 8. Err_Connection_Aborted This error is displayed when your connection with the website breaks abruptly, and generally, the reason is network or server issues. 9. Err_Porxy_Connection_Failed This message is usually shown when you are using a proxy server and the website you are trying to access is facing a problem building a connection with your proxy server.

4. 10. Err_Too_Many_Redirects You may face this error when your web browser is stuck in an endless cycle of redirects. Basically, your browser is requested to redirect to a different URL than the one you are trying to access. The reason for this can be misconfigured server settings or sometimes the browser has some issues. Now that you know the types of error codes, let’s take you through the reasons for this error. Also Read: What is 406 Not Acceptable and How to Fix It? Reasons for ‘This site can’t be reached’ Error As previously mentioned, inaccessible sites can be caused by a variety of reasons, and it generally highlights a code that gives you an idea as to why you are facing this error. 1. Network Connection Issues If a website states, Err_Connection_Aborted Err_Address_Unreachable Err_Internet_Disconnected Err_Connection_Timed_Out Err_Connection_Reset      It could be possibly because of no or unstable internet connection. Such errors can also be shown when you have extremely tight firewall security or security software settings, refraining you from accessing these sites. 2. Website Server Problems The server can be the culprit when you detect a “This site can’t be reached” error. The potential cause can be server downtime, incorrect DNS settings or overload,

5. 3. DNS Issues Another plausible explanation for an inaccessible website with the ‘This site can’t be reached’ error can be DNS. DNS or Domain Name System might have DNS resolution troubles or incorrect configuration settings, which is why you are seeing the error. 4. Browsers Generally, it is believed that the ‘This site can’t be reached,’ is from the website’s end. However, that’s not true! Sometimes, your browser is the guilty party. Such errors can appear thanks to the browser’s cookies and cache or maybe the extensions are acting up with the websites, resulting in connectivity issues. 5. Proxy Server When you are using a different network, also known as a proxy server, you might see the error message as the proxy server’s settings are wrongly configured. 6. Redirect Loops When you are circling back to a certain page rather than the one you have been trying to access, it will show you the error. 7. ISP Besides the browser and client-side server, your ISP or Internet Service Provider can also put you into connectivity issues, resulting in you seeing the error. Since you are familiar with the reasons, we shall dive into fixing them from the visitor’s and owner’s end. Also Read: How to Fix the 504 Bad Gateway Timeout Error? How to fix “This site can’t be reached the connection was reset,” as a Website Owner?

6. Visitors undergoing this issue can consider the below- mentioned pointers - ➢ ➢ Ensure Everything is Perfect from Your End Test if everyone is encountering a similar issue. You can ask your friends, family members, or colleagues to search the URL, and if they are shown the issue, the problem is from the website’s end. You can even leverage the ‘Down for Everyone or Just Me’ tool. This tool is specially designed to check whether the website you are trying to open displays the error to you or everyone. ➢ ➢ Review the URL Do ensure there are no spelling mistakes or missed alphabets in the URL you are searching for. Misspelled URLs can be the reason for the error, which is why you need to review if there are any missing letters and numbers. ➢ ➢ Clear Cache & Cookies Oftentimes, the ‘This site can’t be reached’ error you might face is because of the cookies and cache. Generally, websites collect cookies to improve user experience, and browsers do it to enhance the website loading time. Although cookies and cache tend to expire and, in fact, corrupt, resulting in the error. To clear the cache & cookies in Google Chrome, you have to follow the given steps below: 1. Firstly, click on the ‘three dots’ in the browser window's top-right corner to open the menu.

7. 2. In the menu, select ‘Clear browsing data.’ 3. In the ‘Clear browsing data’ window section, there is a dropdown menu labeled ‘Time range.’ In that menu, you have to choose the time range for which you want to clear the cache. 4. Just check the box next to ‘Cached images and files.’ In that, you can also select other types of data

8. to clear, such as ‘cookies and browsing history.’ 5. After that, click the ‘Clear data’ button to start the clearing process. Hence, clear the cache and cookies and then open the website. Following this practice will definitely help you access the website. Also Read: How to Fix the err name not resolved Chrome ➢ ➢ Open Through Another Device Sometimes, the error is neither from the website’s nor the browser’s end. The error might be displayed because your current device or router is inhibiting you from accessing the website. Under such circumstances, access the website through another device or router. If the URL still doesn’t open, the problem will likely be from your end. To solve the error, you can restart your device or router, and if it still doesn’t seem to work, you can move forward to the next method. ➢ ➢ Shift to a New Network Your restricted network can also cause inaccessibility. Some networks block your browser from opening certain websites or

9. content. Therefore, shift to a new network and see if the problem still persists. ➢ ➢ Disable Your VPN or Proxy While VPNs and Proxy networks are great ideas to add a protective layer, funnel out the traffic, and become your gateway for obtaining content from different regions, their certain functionalities may block your formed connection with a website leading to an error. You just have to disable whatever VPN you are using on your PC. ➛ If you are using a proxy, to Disable the Proxy via Windows Internet settings, you have to follow the given below steps: 1. Go to the ‘Control Panel.’ 2. Select ‘Network and Internet.’ 3. Click on ‘Internet Options.’ In the ‘Internet Options’ window, go to the ‘Connections’ tab.

10. In that tab, click the ‘LAN settings’ button in the ‘Local Area Network (LAN) settings’ section. In that window, uncheck the box that says, ‘Use a proxy server for your LAN.’ Also, you must ensure the box for ‘Automatically detect settings’ is checked if you want to use automatic configuration. Click ‘OK’ to save the changes. ➛ ➛ To Disable the Proxy via Mac Internet settings, you have to follow the given below steps:

11. 1. You have to navigate to ‘System Preferences.’ 2. Click on ‘Network.’ 3. In the ‘Network’ section, select the active internet connection you are using & click on the ‘Advanced.’

12. 4. In the Advanced settings, Select ‘Proxies.’ Under the section ‘Select a protocol to configure’, uncheck all protocols and click ‘OK.’ This is why we recommend you turn off your VPN or proxy network for loading the website. If you still see the error, the problem might be from the website’s end. Also Read: Fix localhost sent an invalid response ERR SSL_PROTOCOL_ERROR

13. ➢ ➢ Turn Off Your Firewall Software or Antivirus You might be wondering how a firewall or antivirus can block your connection when its role is to protect your device. An antivirus or firewall is installed to build a secure network, and the smallest security issue with a website may lead them to stop you from approaching it. However, you can go to the security software’s list, where all the blocked websites are listed. If the website you are trying to open is found in the list, whitelist the same and try loading it again. In case you don’t find the website in the blacklist, switch off the firewall or antivirus and open the website. If you are still shown the error, the issue is from the website’s end. ➢ ➢ Disable Browser Extensions You might not know this, but the codes of the extensions in the browser can also obstruct your way into a website. Thus, disable your browser extensions and reload the site to ensure the error is gone for good. ➛Below are the steps to switch your browser extensions - 1. Go to Chrome and tap on the ‘Three Dots’ shown on the left side of the search bar.

14. 2. Find ‘Extensions’ in the drop-down menu and click on it. 3. Click on ‘Manage Extensions’ in the dropdown. 4. You will be redirected to the Extensions page with enable/disable toggle. 5. Turn off the toggle to disable Extensions on your browsers. Finally, go to the website to check if the error still shows.

15. You may get in touch with the Extension’s Support Team if the content of the website loads and remove or replace the Extension causing the error. Also Read: How to Ensure if a Website is Secure? Top Factors to Consider ➢ Update Your IP Did you know IP addresses change at regular intervals, and if they are not updated properly, you may face the “This site can’t be reached” error? Don’t fret! You can easily fix the issue by manually refreshing your IP address. ➛For MAC users - 1. Go to ‘System Preferences’ on your device.

16. 2. Search for ‘Network’. 3. Head straight to your ‘WiFi’. 4. On the ‘Wifi’ page, scroll to the section ‘Advanced.’

17. 5. Now press the ‘TCP/IP’ section & tap on the ‘Renew DHCP Lease’ and update your IP address. ➛ ➛For Windows users - 1. Go to the Windows on your device and search for ‘Command Prompt.’ 2. Click on the Command Prompt program and add the below- mentioned command in the Command Prompt Console. ipconfig /release(Box) 3. After adding the command, the DHCP server showcases your current IP.

18. 4. Now add this command to update your existing IP. ipconfig /renew(Box) 5. Once the IP address is updated, you know the gist. Open the website and see if the error has bid farewell to you. Also Read: How to find out when a webpage was created? ➢ ➢ Change Your DNS Server Sometimes the DNS server of your device is the key factor of the “This site can’t be reached” error. Whenever your DNS server cannot detect the website’s number, it prevents you from getting into it, resulting in you seeing the error. To fix the issue, you need to update your DNS server to a better version, such as - Google’s DNS Server - 8.8.8.8 or 8.8.4.4 Cloudflare's DNS Server - 1.1.1.1 or 1.0.0.1   These four recommendations are free and can help you say goodbye to the issue. ➛ ➛ Mac users can update their DNS server by following these steps - 1. Head to ‘System Preferences.’

19. 2. Search for ‘Network.’ 3. On the Network page, choose your existing network and scroll down to click on ‘Advanced.’

20. 4. On the next page, tap the ‘DNS’ tab and click on the ‘+ symbol’ shown right below the ‘DNS servers’ list. 5. Finally, add the server, click ‘OK’, and reload the website. ➛ ➛Windows users can update their DNS server by following these steps 1. Go to Windows and search for ‘Control Panel.’

21. 2. After opening the Control Panel, choose the ‘Network and Internet section.’ 3. In Network and Internet, click on ‘Network and Sharing Centre.’ 4. Now, In the section ‘View your active networks’, Tap on the dynamic network next to ‘Connections’.

22. 5. Find ‘Properties’ in the popup window on the screen and click on it. 6. This will list all the Ethernet properties; among those, you have to find ‘Internet Protocol Version 4’ and double-click on it.

23. 7. Finally, press & use the following IP Address and the new DNS server.’ 8. Press OK after adding the new server and return to the website to confirm the error is gone.

24. Also Read: How to find what CMS a website is using? How to fix ‘This site can’t be reached the connection was reset,’ as a website owner? Website owners facing the “This site can’t be reached” error can follow these methods to resolve the issue - 1. Confirm the Domain Registration Many reasons can trigger the “This site can’t be reached” error, and one of them is not purchasing the domain name. If you haven’t registered your domain, you have to do it now. Otherwise, your website will be considered null and void on the internet. Furthermore, when a visitor tries to get into your website, they will see this error, ‘This site can’t be reached’ DNS_Probe_Finished_NXDOMAIN 2. Renew Your Expired Domain If the domain name is not associated with the error, the next thing you should check the domain’s expiration date. Another reason for the “This site can’t be reached” DNS_Probe_Finished_NXDOMAIN error is the domain's expiration. You can go to WHOIS checker to check the expiration date of your domain, and if it is expired, you must get it renewed to resolve the error. 3. Fix Your Domain’s DNS Records Besides the previous two, DNS records can also be the reason for your users facing the “This site can’t be reached” error. This error can take place when a record is missing or lost from your website. Although, you can fix it in minutes by heading to DNSWatch to ensure no records are missing. If you have a missing record, the tool immediately detects it by stating ‘No Such Host.’ To resolve the error, you must create a

25. new record by going to the hosting account. In the tool, search for Site Tools > Domain > DNS Zone Editor. After creating the record, you will notice the error is gone, but if it doesn’t, implement the next method. 4. Switch Off DNSSEC Another reason creating the issue can be DNSSEC. DNSSEC acts like a cryptographic protection layer that impedes users from accessing the website. This protection is usually added by your registrar. But don’t you worry! You can turn it off by going to DNSSEC Analyzer from VERISIGN Labs. This tool is enabled on your domain, and you can connect with your registrar to turn off the DNSSEC. 5. Deactivate WordPress Plugins This method is for WordPress website owners with misconfigured and incompatible plugins. Incorrectly configured plugins can reduce the turnaround time of your website, resulting in users seeing the “This site can’t be reached” Err_Connection_Timed_Out error. In fact, it can also highlight other errors, including - ERR_CONNECTION_RESET ERR_CONNECTION_CLOSED ERR_CONNECTION_REFUSED These errors are usually displayed when users try refreshing and reopening the website multiple times. To resolve the issue - Go to your WordPress dashboard and search for the Plugins section. Once you see the plugins list, disable them one at a time and test your website after each disability. Stop as soon as you find the error-causing plugin. Turn on the other plugins and find a replacement or fix the faulty plugin if you need it.     Also Read: How to Delete WordPress Plugin from cPanel?

26. 6. Get in Touch with Your Hosting Provider If none of the above seem to show effective results, contact your hosting provider to resolve the issue. Your hosting provider can go through your Firewall to ensure it is not the reason for the error. If the firewall does not cause the error, the provider can help you determine the actual reason and fix it. Conclusion Encountering “This site can’t be reached, the connection was reset” can certainly be bothersome. However, troubleshooting is not challenging when you are familiar with the issue and an appropriate fix. Following the right steps can resolve the error and get your website up and running. Source https://www.hostitsmart.com/manage/knowledgebase/313/How- to-Fix-This-Site-Cant-Be-Reached-the-Connection-Was- Reset.html