Handheld Contact Wireless syncing ACT! Blackberry and Windows Mobile 5/6

1. Handheld ContactWireless syncing ACT!Blackberry and Windows Mobile 5/6

2. Agenda • Who is GL computing • About ACT! • About Handheld Contact • How it works • HHC for Blackberry • HHC for PocketPC/Treo • Compare to other PDA Options • Typical Markets

3. Who is GL Computing • Value added distributor specialising in Sales and Marketing and CRM software • Distributes to and supports ACT! resellers across Australia, New Zealand, Asia Pacific • Established since 1990 • Mike Lazarus - owner • IT since 1982 • ACT! Evangelist since 1987

4. What is ACT! ACT! is the best-selling contact management software application used by business professionals whose day revolves around their business contacts. • Customisable, Secure, Electronic Rolodex • Tracks data on each contact or company • Networkable Shared Calendar • Keep notes, history, sales opportunities • Handles letters, emails, faxes, reports • …and so much more

5. ACT! History • Created in April 1987 • Pioneered Contact Management & CRM • Market Leader - 68% of retail market • Over 2 million users worldwide • Award Winning • Available in many countries and languages

6. What is Handheld Contact Handheld Contact enables administered, two-way, wireless synchronization between ACT! and SmartPhone devices.

7. Automatic two-way, wireless syncing between your ACT! database and your Smartphone every 15 minutes ACT! data storage directly on your handheld device Automatic identification and syncing of your important contacts Customizable sync settings so YOU (or Admin) determine what is synched and what isn’t Day, week, or month views calendar viewing, activity and task scheduling, and notes and histories logging for calls and emails with automatic time-stamping ACT! contact calling and emailing with History from your Smartphone Sync privileges management for multiple users with the administration console — monitor and change sync settings, and add an unlimited number of users A fully-hosted solution using patent pending technology with all the IT syncing infrastructure you need Free product upgrades and notifications, installation support, and access to toll free and online technical support Main Features

8. What HHC does for you • Increases productivity and saves you time • Access accurate and current ACT! data anytime, anywhere on your mobile device • View your ACT! Contacts, Calendar Items, Notes, Histories, To-Do Items, and Activities on your device • Call and email ACT! contacts from Handheld Contact • ACT! data is synced automatically every 15 minutes so your data is always up-to-date • ACT! data is stored directly on your handheld device so you don’t depend on your cellular coverage for your information • Update ACT! data directly from your mobile device • Enter contacts, schedule activities and tasks, and log notes and histories for emails with automatic time-stamping • Take notes directly in Handheld Contact eliminating the need for pen-and-paper note-taking and redundant data entry

9. What HHC does for your company • Enables employee collaboration and data sharing • Manage sync privileges for multiple users • Centrally monitor and change sync settings and add an unlimited number of users • Customize users’ sync settings so administrator determines what is synced and what isn’t • Increases employee productivity • Increases employees’ contacts, time with customers, and time in the field • Reduces employees’ dependence on the office with ACT! data directly on their Smartphone • Easily integrates with existing infrastructure • Easy to install and use with no training • Provides a secure, fully-hosted solution using patent-pending technology with all the IT syncing infrastructure you need • Cost predictable • Ensures you pay only for the users you need with a subscription model to accommodate your changing business needs without surprises

10. 3. 1. 2. Secure internet connection Java Client Software Console for ACT! “Communicate to ACT!” Secure Sync Server “Store and Forward” Client Software “ACT! on the Handheld” • Installed On ACT! PC • Uses ACT! SDK • Extensive Settings • “Sync. Engine” • Installed On Handheld Blackberry / PocketPC • Java software • Adds ACT! experience to the PDA • HHC Account • Secure (SSL) • Hosted = affordable • Store, forward, erase How HHC Works: 3 Components

11. HHC Console for ACT!

12. HHC 2.0 for Blackberry Calendar Tasks Contacts

13. HHC for Mobile Windows Calendar Tasks Contacts

14. Why Handheld Contact? • ACT!-like UI and terminology to reduce training • Up to 76 fields (26 pre-determined and 50 user definable) • Pull-downs for fields optionally sent to maintain data integrity • Notes, Histories, Activities created on device link to ACT! Contacts • Emails, Calls, SMS from device - history automatically tracked and synced to ACT! when sent from Handheld Contact • View (if allowed) and Schedule activities for other ACT! users • Administration determines which groups of contacts to be sent to each users’ device including private contacts • Automatically send contacts to a user when an activity is scheduled for them, even if the contact was not in their predefined set to receive • Central Administration of 50+ devices (even different types) to support use in workgroups • Ability for Administrator to erase ACT! data remotely if device is lost • The only ACT! wireless sync for Blackberry • The only PDA solution that works with Web based solutions for ACT!

15. Typical HHC Markets/Users • Small Business mobile staff • Mobile Sales Teams • Financial Services • Investment Advisors • Mortgage Brokers • Real Estate • Commercial Property Management • Construction • Legal • Recruitment • Field Service • Plumbers and other trades people

16. Contact Information Sales@GLComputing.com.au www.GLComputing.com.au/HHC