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Tricia S. Jones, Temple University, copyright protect, March 2006. Dimensions of Negotiation. public versus privateshort-term versus long-termprocessgoalsrelationshipformal versus informationrolesprocedures. Tricia S. Jones, Temple University, copyright protect, March 2006. Competitive and Cooperative Negotiation.
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1. Tricia S. Jones, Temple University, copyright protect, March 2006 The Nature of Negotiation Negotiation is a situation of joint decision-making in which:
Two or more distinct parties are involved
Parties have differing interests with respect to one or more issues
Parties share an interest in reaching agreement, and often have other common interests as well.
Involves the voluntary sharing or exchange of one or more specific resources for the resolution of an issue or issues.
2. Tricia S. Jones, Temple University, copyright protect, March 2006
3. Tricia S. Jones, Temple University, copyright protect, March 2006 Competitive and Cooperative Negotiation Competitive/Bargaining
Advocacy
Information Control
Persuasion
Offer-Counteroffer Process
Cooperative/Principled Negotiation
Inquiry
Information Sharing
Problem-Solving
Interest Exploration Process
4. Tricia S. Jones, Temple University, copyright protect, March 2006 Choosing the Right Approach Three basic factors should be considered
Nature of the Problem
Nature of the Parties
Nature of the External Pressures
No one factor will determine the right approach
5. Tricia S. Jones, Temple University, copyright protect, March 2006 Nature of the Problem Procedural/Technical or Distributive?
If distributive – competitive
Of Equal Importance to the Parties?
If ‘yes’ and high stakes – competitive
Complex or Simplistic?
If simplistic, single issue – more likely competitive
Value or Interest Based?
If value conflict – competitive
6. Tricia S. Jones, Temple University, copyright protect, March 2006 Nature of the Parties More than two parties?
The more parties the more likely competitive
Do the parties see each other as legitimate?
If no, competitive
Do parties have equal power?
If no, competitive
Do parties trust each other?
If no, competitive
Do they have and want long-term relationship?
If no, competitive
7. Tricia S. Jones, Temple University, copyright protect, March 2006 External Pressures Deadlines?
If yes, competitive
Powerful constituencies?
If yes, competitive
Method of impasse intervention (mediation, arbitration)?
If no, more likely competitive