Implementation of PULSE in Pennsylvania July 2006 Presented by: Vanessa Carter , Account Manager

1. Implementation of PULSE in PennsylvaniaJuly2006Presented by:Vanessa Carter, Account Manager

2. Introduction – What Is PULSE Change in the Nurse Aide Renewal Process Slide Demonstration of the Renewal Process Your Role as a Facility What Is Gained by Using PULSE? Summary/Review Questions Agenda

3. PULSE – Promissor Uniform Licensing Solution for E-Government PULSE allows for an on-line registration renewal process that will allow individuals to: Renew their nurse aide registration Update address Initiate name and SSN# changes Address updates may be done independent of the renewal process as well as requests for a duplicate registration card Facilities will be able to update employment history for individuals who are newly hired or terminated What is PULSE?

4. Renewal Notice/Application mailed 60-90 days prior to expiration date Aide can immediately renew on-line in real-time : Update demographic information If applicable, aide will see deficiencies on-line Will receive immediate confirmation if registration successfully renewed User friendly on-line renewal instructions provided Renewal Notice/Application mailed 60-90 days prior to expiration date Completed application returned by nurse aide – 30% returned within 30 days 95% processed < 5 days Potential for error in reading handwriting Aide must wait to receive in the mail a deficiency letter if problems with application – Currently, 20% receive deficiency letters Must wait to receive word from Promissor if successfully renewed Changes to the Renewal Process Current New Renewal Submission

5. Sample Renewal Form

6. Current Name Current Address Current Social Security Number Registration # Registration Expiration Date Registration Renewal Due Date Renewal ID # Information On Renewal Notice

7. PULSE Renewal Demonstration

8. PULSE Renewal Demonstration

9. PULSE Renewal Demonstration

10. PULSE Renewal Demonstration

11. PULSE Renewal Demonstration

12. PULSE Renewal Demonstration

13. PULSE Renewal Demonstration

14. PULSE Renewal Demonstration

15. PULSE Renewal Demonstration

16. PULSE Renewal Demonstration

17. PULSE Request Duplicate Registration

18. PULSE Request Duplicate Registration

19. PULSE Request Duplicate Registration

20. PULSE Request Duplicate Registration

21. PULSE Request Duplicate Registration

22. PULSE Request Duplicate Registration

23. PULSE Facility – Add Employee

24. PULSE Facility – Add Employee

25. PULSE Facility – Add Employee

26. PULSE Facility – Add Employee

27. PULSE Facility – Add Employee

28. PULSE Facility – Terminate Employee

29. PULSE Facility – Terminate Employee

30. PULSE Facility – Terminate Employee

31. PULSE Facility – Terminate Employee

32. PULSE Facility – Terminate Employee

33. Acquaint and encourage nurse aides in your employ to utilize PULSE Encourage aides to promptly renew on-line Encourage aides to promptly update address changes Consider including a segment on PULSE at an in-service training Provide on-line to access to PULSE to nurse aides in your employ Some aides may not have access to a personal computer, or experience using the Internet Submit work history for new hires and terminations on-line What Can Facilities Do To Assist?

34. Real-time renewal processing Immediate address updates On-line notification of successful renewal Real-time registry verification On-line notification of deficiencies Potential for real-time tracking of employment history What Is Gained By Using PULSE?

35. Nurse Aides able to renew on-line in real-time Nurse Aides can update demographic information on-line in real-time at any time Nurse Aides may request a duplicate registration cards on-line Immediate confirmation of successful registration renewal, or of deficiency reason Facilities able to update employment hiring and termination actions on-line in real-time Summary

36. Questions