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Difficult to manage the chaos of customer support? The time allotted in customer query processing is too much in your Magento 2 store? The solution to such problems is Meetanshi's Magento 2 Custom Contact Form extension.<br>When it comes to customer service, eCommerce businesses are expected to deliver the highest quality experience. <br><br>For more information, <br>Visit https://meetanshi.com/magento-2-custom-contact-form.html
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1.Extension Installation Guide 2.Configuration 3.Manage Contact Departments 4.Custom Contact Form in Frontend 5.Manage Contact Inquiries from Backend 6.New Contact Inquiry Email to Admin Custom Contact Form for Magento 2 © Meetanshi
1.Extension Installation •Extract the zip folder and upload our extension to the root of your Magento 2 directory via FTP. •Login to your SSH and run below commands step by step: ophp bin/magento setup:upgrade oFor Magento version 2.0.x to 2.1.x - php bin/magento setup:static-content:deploy oFor Magento version 2.2.x & above - php bin/magento setup:static-content:deploy –f ophp bin/magento cache:flush •That’s it. 2.Configuration For configuring the extension, login to Magento 2, move to Stores→ Contact Form fromwhere you can enable the extension. •Custom Contact Form: Enable the Custom Contact Form extension from here. → Configuration → → Custom 3.Manage Contact Departments The extension allows adding as many departments as you have in your company. All the already added and saved departments get enlisted in a separate grid under Content → Form → → Manage Contact Departments. → Custom Contact Custom Contact Form for Magento 2 © Meetanshi
•Add New Department On click of the “Add New Department” button, the admin can add a new department along with the associated Email IDs. oName: Enter the name of the contact department. oEmail ID: Enter comma-separated Email IDs associated with the department. oStatus: Enable the department from here. Custom Contact Form for Magento 2 © Meetanshi
4.Custom Contact Form in Frontend Once the required configurations are done, customers can see the contact form with the added departments from the backend. They can fill up the details, select the department to which they want to contact and submit the form. Custom Contact Form for Magento 2 © Meetanshi
5.Manage Contact Inquiries from Backend Immediately after a customer submits the contact form, the inquiry details get saved in the backend in a separate grid under Content → → Custom Contact Form → Inquiries. The admin can see contact name, Email ID, inquiry message and department to which the contact inquiry is sent. → Manage Contact 6.New Contact Inquiry Email to Admin Immediately after a customer submits the contact form, apart from saving it in the Magento 2 backend, the admin gets a new contact inquiry Email having contact form submission details. Custom Contact Form for Magento 2 © Meetanshi