Assessment College of South Africa (Pty) Ltd

1. Assessment College of South Africa (Pty) Ltd “BRIDGING THE GAP” FASSET WORKSHOP FRIDAY 10th NOVEMBER 2006 Presentation by Russell McDiarmid

2. OUTCOMES • Comparisons between the new and old Assessor and Moderator Unit Standards • What Assessors and Moderators need to do • Identifying and sharing some Best Practices

3. NEW & OLD ASSESSOR STANDARDS

4. NEW SPECIFIC OUTCOMES Demonstrate understanding of outcomes-based assessment Prepare for assessments Conduct assessments Provide feedback on assessments Review assessments OLD SPECIFIC OUTCOMES Plan and prepare Prepare candidate for assessment Conduct assessment and document evidence Evaluate evidence and make assessment judgements Provide feedback to relevant parties Review assessment SPECIFIC OUTCOMES

5. NEW & OLD MODERATOR STANDARDS

6. NEW SPECIFIC OUTCOMES Demonstrate understanding of moderation within the context of an outcomes-based assessment system Plan & prepare for moderation Conduct Moderation Advise & support Assessors Report, record & administer moderation Review moderation systems & procedures OLD SPECIFIC OUTCOMES Plan & Prepare for moderation Conduct moderation Advise & support Assessors & assessment agencies Report, record & administer moderation Review moderation systems & processes SPECIFIC OUTCOMES

7. WHAT NEEDS TO BE DONE – CURRENCY? ACTIONS TO CONSIDER • Know what the impact of the changes are • Determine the implications • For you as an Assessor or Moderator? • Assessment and Moderation instruments? • Assessment and Moderation processes? • Determine what do you need to do to keep yourself current? • Networking • Forums • Workshops • Maintain a schedule of all assessments or moderations you conduct (evidence to show you have kept abreast of changes) • Update ETQA registration documentation where appropriate

8. PROVIDER GOOD PRACTICES • Quality documentation • Learners • Assessors • Moderators • Learner support programmes in the Workplace • Learner focus

9. 1. QUALITY DOCUMENTATION • Attention to detail • Learner guides • Assessor and Moderator guides • Integration • Instruments • Marking memoranda • Review

10. 2. LEARNERS • Selection criteria - Learnerships • Employed • Unemployed • Self discipline • Attitude

11. 3. ASSESSORS • Selection criteria • Pre-Learnership induction • Provider • Facilitators • Coaches • Assessors • Moderators • Module reviews • Post-Learnership reviews • Assessor forums

12. SKILLS Communication Observation Planning & Organising Mentoring Counseling Time management Project management Problem solving Decision making Questioning and probing Administration ATTRIBUTES Able to see the “big picture” Passionate Integrity Honesty Objectivity Impartiality Sensitive to diversity Approachable Empathetic Patient Positive in attitude Thinking “outside the box” Commitment to Quality Self-development focus SKILLS & ATTRIBUTES OF A GOOD ASSESSOR

13. 4. MODERATORS • SMEs • Assessment experience • Drafting of policies & procedures • Moderation of instruments • QMS focus • Good administration skills • Mentoring and supporting Assessors • Quality of moderation reports

14. 5. LEARNER SUPPORT • Induction Learners, Assessors, workplace Coaches / Mentors • Maintaining records • Selection and Training of workplace Coaches • Monitoring in the workplace • Debriefing coaches and mentors • Projects and naturally occurring evidence

15. 6. LEARNER FOCUS • Providing information • Open channels of communication • Support • Creating a culture of “Learner driven” processes • Feedback

16. SOME CHALLENGES • Selection of Learners • Managing Learners • Culture of entitlement • Workplace Coaches / Mentors • Reducing the administration burden • Learner databases

17. Assessment College of South Africa (Pty) Ltd QUESTIONS ?