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Numbers Don’t Lie:. ILL Assessment through Monetary Cost/Benefit Analysis Tammy Buehler Resource Sharing Analyst at Southern Utah University buehler@suu.edu. Session Outline (10 mins). Introduction (1 min) Problem (1 min) Idea (1 min) Process (2 mins) Implementation (2 mins)
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Numbers Don’t Lie: ILL Assessment through Monetary Cost/Benefit Analysis Tammy Buehler Resource Sharing Analyst at Southern Utah Universitybuehler@suu.edu
Session Outline (10 mins) • Introduction (1 min) • Problem (1 min) • Idea (1 min) • Process (2 mins) • Implementation (2 mins) • Results (2 mins) • Q & A (1 min) Interlibrary Loan (ILL) Image is licensed under CC BY 2.0
Problem ILL is a valuable service that is offered for free in our library. How do we show administrators the value of the service without charging everyone for the service? Or worse… eliminating ILL altogether? Image by kmicican from Pixabay
Idea Assign a monetary value to this valuable service Let administrators know in each department what their interlibrary loan usage is Use requests to make informed purchases of monographs and serials Image by Gino Crescoli from Pixabay
Process Filter by major? Filter by department? Who do we want to include in the department? What information to include? How do we want to present the information? Image by Tammy Buehler from Southern Utah University
Process Filter by major? Filter by department? Who do we want to include in the department? What information to include? How do we want to disseminate the information? Image by Tammy Buehler from Microsoft Word document
Implementation ILLiad Ran a report to gather all names of faculty/staff and made sure they were associated with the correct department Custom report to include faculty/staff, departments, and articles Statistics Working with Assessment Librarian to figure out average costs per article per discipline Images by Tammy Buehler from ILLiad
Results Infographic snapshots for each department - streamlined design - easy to read - clean design with white space Created more awareness for interlibrary loan Interlibrary Loan LibGuide Image by Tammy Buehler from Canva
References Canva.com. (2019). Online design made easy. Retrieved from http://www.canva.com OCLC. (2019). ILLiad resource sharing management software. Retrieved from https://www.oclc.org/en/illiad.html