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MKT 7000 Ch 17 Retail, Wholesale, Logistics. Skim… Save as reference. Managing Retailing, Wholesaling, and Market Logistics. Four Levels of Retail Service. Self-service Self-selection Limited-service Full-service. Broad. Breadth of product line. Narrow. Value added. Low. High.
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MKT 7000Ch 17 Retail, Wholesale, Logistics • Skim… • Save as reference...
Managing Retailing, Wholesaling, and Market Logistics
Four Levels of Retail Service • Self-service • Self-selection • Limited-service • Full-service
Broad Breadth of product line Narrow Value added Low High Retail Positioning Map Bloomingdale’s Wal-Mart Tiffany Kinney Shoe
Classification Of Retailer Types Narrow Product Line, Deep Assortment Wide Variety of Product Lines i.e. Clothing, Home Furnishings, & Household Items Wide Variety of Food, Laundry, & Household Products Limited Line of High-Turnover Convenience Goods Broad Product Line, Low Margin, High Volume Inexpensive, Overruns, Irregulars, and Leftover Goods Large Assortment of Routinely Purchased Food & Nonfood Products, Plus Services Broad Selection, Fast Turnover, Discount Prices Store Type Length and Breadth of Product Assortment Specialty Stores Department Stores Supermarkets Convenience Stores Discount Stores Off-Price Retailer Superstores Catalog Showroom
Types of NonStore Retailing Direct Selling Direct Marketing NonStore Retailing Accounts for More Than 12% of All Consumer Purchases, and is trending up. Automatic Vending Buying Services
Wheel of Retailing Mid Price Mid Status Mid Margin Low Price Low Status Low Margin High Price High Status High Margin New Entrants
Why are Wholesalers Used? Wholesaler Functions Selling and Promoting Management Services & Advice Market Information Buying and Assortment Building Bulk Breaking Risk Bearing Financing Warehousing Transporting
Provide a Targeted Level of Customer Service at the Least Cost. • Maximize Profits, Not Sales. Higher Distribution Costs/ Higher Customer Service Levels Lower Distribution Costs/ Lower Customer Service Levels Goals of the Logistics System
Transportation Water, Truck, Rail, Pipeline & Air Logistics Systems Order Processing Submitted Processed Shipped Costs Minimize Costs of Attaining Logistics Objectives Logistics Functions Warehousing Storage Distribution Inventory When to order How much to order Just-in-time