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World Class Security. Phoenix Group. An International Company with Global Solutions. Phoenix – A security success story. “The effectiveness of the security in Manzanillo by Phoenix has been 100%. MIT has the most professional and effective security of any port in Latin America”.
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Phoenix Group An International Company with Global Solutions
Phoenix – A security success story “The effectiveness of the security in Manzanillo by Phoenix has been 100%. MIT has the most professional and effective security of any port in Latin America”. - Keynote speaker, US Customs Conference, Costa Rica, 10/97
Phoenix – A security success story “Phoenix’ highly professional security management, K-9, and intelligence operations have saved DHL a considerable amount of money in potential fines/penalties by government agencies and significantly strengthened security awareness throughout the DHL Aviation network.” -Steve Getzler, DHL General Manager
Phoenix – A security success story “OSS Maritime Security Teams (Phoenix Group) deployed onboard NYK Line vessels for over 8 years have prevented all stowaway, piracy, and drug smuggling attempts.” - Security Manager, NYK Line (MAREX)
APL - American President Lines Barwil Agencies CMA - CGM Colon Container Terminal CP Ships Crowley Liner Services CCNI Del Monte Fresh Produce DHL Aero Expreso Dole Fresh Fruit Intl. Maersk-Sealand Manzanillo International Terminal (MIT) NYK Line Panama Ports Company P & O Nedlloyd Petroterminales de Panama Rand Corporation Seaboard Marine Standard Fruit Company Stevedoring Services of America Unigreen US Government Clients
History • Operations Support Services (OSS) was founded in Florida in 1988, providing risk analysis, security surveys, and training in Latin America. • OSS was established in Costa Rica in 1990 and designed and manned the terminal/vessel security program for Dole Fresh Fruit Intl. and pioneered the anti-piracy MST program (for Crowley Liner Services). • Grupo de Seguridad de las Américas (GSA) was founded in Panama in 1993 and initially provided vessel security and K-9 services. Same year K-9 Training Academy (PK9) established in Costa Rica. • GSA-USA was created in 1995. GSA designed, implemented, and managed the security program at Manzanillo International Terminal (MIT) in Panama. • DHL Aero Expreso, at the Tocumen Intl. Airport (Hub for Latin America), contracted Phoenix to develop security program. Serves as model security program for DHL Latin America. • Phoenix Group, created in 1998, assumes all GSA’s clients and functions. Serves as OSS and PK9 Headquarters.
Managing Directors Michael McNicholas Jerry Peterson Dave Herring Expert Advisors Ed Piper Raj Sengupta John Moore Managers Levi Walton, Jr. Carlos Álvarez Juan Dames Wilberth Gutiérrez Dennis Vargas José Manuel Solís Alberto Lee Sánchez Rodolfo Valverde Management Team
Government Relations • United States - • Close working relationship with Bureau of Customs & Border Protection (formerly US Customs) HQ & Field Offices. • Operational contacts with the Department of Homeland Security, US Coast Guard (USCG), Defense Intelligence Agency (DIA), Drug Enforcement Administration (DEA), and the Federal Bureau of Investigation (FBI). • Panama & Costa Rica – • Close working relationship with the Panama’s National Police, PTJ, and National Security Council (CNS & D). • Joint law enforcement operations with Costa Rica’s Ministry of Public Security, OIJ, & National Guard. • United States Embassies in Panama and Costa Rica - • Ongoing operational contacts with representatives of US Customs, DEA, and Coast Guard (USCG). • Only private organization to attend FBI Training. • International – • Direct contacts with Police, Military and Intelligence Organizations in diverse countries worldwide.
Association Membership • Maritime Security Council • American Society for Industrial Security(ASIS) • National Cargo Security Council
Summary of Services • Security Consulting • Security Management • Security Surveys / Risk Analysis • Maritime Security Teams (MST) • Training (Maritime Security & Personal Protection) • Intelligence Operations / Investigations • Port Security Operations • Vessel Operations • K-9 Operations • Airport Operations
Security Consulting • Development, evaluation, and auditing of policies, plans, procedures, and operations for compliance with relevant international security regulations. • Design and implementation of security standard operating procedures compliance manuals. • Technical guidance on the implementation of USCG, IMO, and CBP regulations. • Preparation of Ship Security Assessments and Ship Security Plans.
Security Management • Full or part-time, trained, experienced Security Managers for transportation and industrial companies. • Direct, lead, and manage all security operations and security personnel. • Develop and implement all policies, procedures, and strategies regarding general security, access control, hazmat, lSPS Code, C-TPAT, SCIA / ACIA, and safety. • Direct and coordinate all operations related to narcotic smuggling, cargo theft, stowaways, personal security threats, and terrorist threats with US & local governments.
Security Surveys / Risk Analysis • Worldwide coverage. • Vessels, ports, container terminals, facilities, airports, and the entire product (cargo) supply chain. • Focuses -- Terrorism, Narcotics Smuggling, Stowaways, Piracy, Theft, & Executive Protection. • Written reports with photos. • Document compliance with international regulations.
Maritime Security Teams • Team travels/lives onboard vessel. • Total vessel security & access control while in port and at sea. • Deter and prevent the boarding of terrorists, drug smugglers, stowaways, pirates, and thieves. • Eliminate the smuggling of weapons, drugs and stowaways in empty containers. • Pre and post-departure search of vessel. • Written reports in compliance with international regulations and local government requirements.
Training – Maritime Security • Port and Vessel Security • ISPS CODE / C-TPAT / SCIA / ACIA • Anti-Narcotics Operations • Mexico to Argentina and Caribbean Basin. • Security Officers, Crewmembers, Port & Shipping/Airline employees, Police, Customs Officials, and Military. • Internet training through Supply Chain Security, Inc. (affiliated company). • US DIA Sole Source Contractor.
Training – Personal Security • VIP Protective Detail Operations • Government Security Forces • Private executive protection teams • Personal Security • Business persons & government leaders and families • Topics -- Threat analysis, safe travel, security surveys, managing a Protective Detail, explosives recognition, surveillance, weapons marksmanship, driving skills, hostage survival, etc.
Intelligence Operations / Investigations • Information collection & analytical support to Clients. • Focuses– Narcotics smuggling, arms trafficking, terrorism, hijacking, stowaways, executive personal security, & counter intelligence. • Tactical and strategic level studies. • Post-seizure investigations. • Worldwide coverage. • Proven, successful track record.
Port Security Operations • Terminal Access Control. • Gate, perimeter, tower, mobile & roving patrols. • Officers – screened and highly trained. • Meet ISPS Code requirements. • Uniformed and equipped. • Deployment of security launches. • Use of K-9 Teams (Patrol/Narcotics/Explosives). • Integration and management of high technology security systems.
Vessel Operations • Focuses: Anti-narcotics smuggling, terrorism, stowaway prevention, piracy, cargo security, and total access control. • C-TPAT / IMO compliant. • 3 weeks intensive training. • Uniformed, fully equipped. • Gangway/deck coverage. • Waterside patrol. • Supervisor deployed.
K-9 Program • Panama & Costa Rica • Full Kennels and 2-acre Training Academy. • On-site Trainer certified in US. • Handlers/Canines certified by US Police K-9 Association. • Joint training & operations with National Police. • Deployed at Seaports, Container Terminals, & Airports. • Proven, successful track record.
Airport Operations • Focuses: Cargo and aircraft security, terrorism, narcotics smuggling, and facility access control. • Security Officers, K-9 Teams, and Management. • Aircraft & cargo inspections. • Documentation Analysis. • Security Program and SOP design and implementation. • Warehouse operations. • Bonded facility protection.
Phoenix Panama Corporation: Phoenix Management Services Group, Inc. Phoenix Vessel Services, Inc. Main Office: Edificio Plaza Regency – 14th floor Via España Panama City, Republic of Panama Telephone: 507-263-1617 Fax: 507-263-6044 E-Mail:lwalton@plazapan.com Levi Walton png@plazapan.com Priscilla Ng jdames@plazapan.com Juan Dames Managers: Operations Manager Levi Walton Administrator Priscilla Ng Comptroller Juan Dames
Phoenix Costa Rica Corporation: Phoenix Management Services Group, Inc. San Jose Office: Lomas De Ayarco Sur, Curridabat Del Colegio Iribó, 250 metros Sur, 100 metros Este y 150 metros Sur. Casa # 5-Z San Jose, Costa Rica For mail: P.O.Box 2324-2050-San Pedro, Costa Rica Telephone: (506) 272-5117 Pager/Beeper: (506) 225-4049 eFax: 1-928-396-0375 E-Mail:calvareza@racsa.co.cr Carlos Alvarez Affiliates: Operations Support Services, Inc. Professional K-9 Services, S.A.
Phoenix USA Corporation: Phoenix Management Services Group, Inc. – USA Office: 4758 West Commercial Boulevard Ft. Lauderdale, FL 33319 Telephone: (954) 497-4063 Fax: (954) 486-1032 E-Mail: jpeterson@admiralmgt.com Jerry Peterson dherring@admiralmgt.com David Herring mike.pty@faxcom.com Mike McNicholas Affiliate: Supply Chain Security, Inc. Admiral Management International, Inc.