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1. Chapter 5 Retail Institutions by Store-Based Strategy Mix
2. Chapter Objectives wheel of retailing,
scrambled merchandising,
the retail life cycle,
explains retail strategy mixes
3. Chapter Objectives how retail strategy mixes are evolving
store-based strategy mixes
food-oriented retailers
general merchandise firms
4. Retailer Strategy Mix firm’s particular combination of:
store location,
operating procedures,
goods/services offered,
pricing tactics,
store atmosphere,
customer services,
promotional methods
5. Earning Destination-Retailer Status price-oriented
cost efficient
upscale
convenient
dominant assortment
superior customer service
innovative or exclusive
6. Figure 5-1: The Wheel of Retailing
7. Figure 5-2: Retail Strategy Alternatives
8. Figure 5-3: Scrambled Merchandising by a Shoe Store
9. Retail Life Cycle Retail institutions pass through identifiable life stages
introduction
growth
maturity
decline
10. Figure 5-4: The Retail Life Cycle
11. How Retail Institutions Are Evolving Mergers,
Diversification,
Downsizing
Cost-Containment
Value-Driven Retailing
12. Mergers, Diversification, and Downsizing Mergers:
combination of separately owned firms
(e.g., Movie Gallery and Hollywood Entertainment)
13. Mergers, Diversification, and Downsizing Diversification:
retailers become active in businesses outside their normal operations
(e.g., Limited Brands)
14. Mergers, Diversification, and Downsizing Downsizing:
unprofitable stores are closed
or divisions are sold off
(e.g., Kmart)
15. Methods for Cost Containment Standardizing
procedures,
store layouts,
store size,
product offerings
16. Methods for Cost Containment Using secondary locations
Placing stores in small communities
Creatively financing inventories
17. Methods for Cost Containment inexpensive construction materials
simple fixtures & displays
refurbished equipment
18. Methods for Cost Containment cooperative buying
cooperative advertising
19. Table 5-1: Store-Based Retail Strategy Mixes Food-Oriented
Convenience store
Conventional supermarket
Food-based superstore
Combination store
Box (limited-line) store
Warehouse store
20. Table 5-1: Store-Based Retail Strategy Mixes General Merchandise
Specialty store
Traditional dep’t
Full-line discount store
Variety store
Off-price chain
Factory outlet
Membership club
Flea market
21. Convenience Store Strategy Mix
22. Convenience Store
23. Conventional Supermarket Strategy Mix
24. Conventional supermarket
25. Food-Based Superstore Strategy Mix
26. Food based superstore
27. Figure 5-7: Supermarkets Have Come a Long Way
28. Combination Store Strategy Mix
29. Box Store Strategy Mix
30. Box Stores
31. Warehouse Store Strategy Mix
32. Warehouse Store
33. Specialty Store Strategy Mix
34. Specialty stores
35. Figure 5-8: Old Navy – A Discount Power
36. Traditional Department Store Strategy Mix
37. Traditional Department Stores
38. Full-Line Discount Store Strategy Mix
39. Full Line Discount Store
40. Variety Store Strategy Mix
41. Variety Stores
42. Off-Price Chain Strategy Mix
43. Off-Price stores
44. Factory Outlet Strategy Mix
45. Outlet centers
46. Membership Club Strategy Mix
47. Flea Market Strategy Mix
48. Flea Markets
49. The end
50. Figure 5-5: west elm from Williams-Sonoma