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Salesforce Implementation Helped Cephied Improve Operational Efficiency and Customer Experience - Neev Systems

Neev Systems implemented Salesforce<br>to help Cepheid achieve operational<br>efficiency and a greater CX

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Salesforce Implementation Helped Cephied Improve Operational Efficiency and Customer Experience - Neev Systems

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  1. Salesforce Implementation Helped Cephied Improve Operational Efficiency and Customer Experience End-to-End enterprise IT solutions delivered with precision and quality. Transform today to stay ahead tomorrow.

  2. INTRODUCTION Salesforce Implementation Helped Cephied Improve Operational Efficiency and Customer Experience. Neev Systems implemented Salesforce to help Cepheid achieve operational efficiency and a greater CX.

  3. About the Client Cepheid is a leading molecular diagnostics company based in the United States. They specialize in automating nucleic acid tests for the identification and analysis of pathogens and genetic disorders. Cepheid offers clinical tests for various healthcare-associated infections, infectious diseases, sexual health, oncology, and genetics.

  4. Challenges Before engaging with Neev Systems, Cepheid faced the following primary IT challenges: • Multiple vendors support various domains in the Salesforce application. • Lack of a single trusted partner to support the entire Salesforce application. More information about the topic visit https://neevsystems.com/wp-content/uploads/2023/08/Salesforce-Cepheid-1.pdf

  5. Thank You

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