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The travel industry has experienced tremendous growth over the past few decades and advances in technology have helped fuel this expansion. Some of us are old enough to remember the days when airline reservations were stored in a flight book and airline reservation agents
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Travel Agent Software Can Extend Your Reach The travel industry has experienced tremendous growth over the past few decades and advances in technology have helped fuel this expansion. Some of us are old enough to remember the days when airline reservations were stored in a flight book and airline reservation agents would work the phones to assist travel agents as well as a few consumers with their travel arrangements. As technology evolved, the complicated formats to input "pre-paid ticket" information were replaced by electronic tickets and the airlines practically did away with paper tickets all together. Transformational changes have occurred throughout each of the travel verticals. As more people travel more frequently the need for hotel accommodations and ground transportation also increases.
Travel agents remain an important part of the travel industry and have been evolving the way that they interact with suppliers and customers along with the rest of the industry. Travel agent software such as airline booking engines, hotel booking engines and even cruise booking engines were launched years ago and have been evolving ever since. The transition to online commerce has been crucial for many agencies to remain in business. The online booking engines available today provide agents or their customers the ability to book just about anything online including an airline seat, a hotel room or even a cruise vacation. With just a few clicks of a mouse, today's travel agent software can access the information that agents or their consumers shopping online need to research which particular hotel meets an individual's needs best. Hotel searches can be narrowed to a specific neighborhood within a city, the hotel star rating or price range. You can even research whether a hotel property has banquet facilities, a restaurant or room service. Air travel searches can be specific to an airline, time of day or even class of service. Online searches for cruise vacations can be specific to a Sailing region, such as Alaska, a specific cruise line or cruise ship and even by the length of the cruise. High resolution photographs of a cruise ship's public spaces as well as sample cabin photos are complimented by detailed descriptions and integrated into the booking engine to help agents and customers when deciding what suits their needs the best. Users can even select which seating time they prefer for dinner, choose their bed configuration preference and even alert the cruise line of a special occasion such as a passenger's birthday.
Like many businesses, consolidation has forced many travel agencies to merge or join forces with other agencies forming new agency affiliate relationships. The ability for a host agency to share their travel agent software with affiliated agencies or agents quickly and easily can be a powerful tool. As agencies form new alliances, many still want to maintain their individual brand name with their customers, so many offer the ability to customize the header, footer and fonts to match the branding. Choosing travel agent software with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today's mobile consumer with the content they are looking for can be just as important.
