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Check out the top 3 reasons that make patients desist from adopting telehealth technology and also the solutions to overcome those barriers.
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Telehealth • Telehealth increases access to both general and specialized healthcare services remotely. • It delivers rural areas, offers provides greater flexibility in scheduling, and saves patients’ time and money. • In addition, it complements conventional healthcare practices, especially during the time of a global pandemic. • Though telehealth’s for medical specialties help reduce both location and time-specific barriers, there are several patient barriers that prevent patients from making the most of telehealth services.
Confidentiality and Privacy • Patients have reservations about data security issues over telehealth platforms. • They might be apprehensive about sharing their personal information and health information via online video conferencing since they’re unaware of the federal regulations like HIPAA compliance for telehealth software that ensures patient data security. • HIPAA-compliant telehealth apps like OnCallMD provides advanced telehealth services for a wide range of medical specialties along with patient data security features in line with the established federal regulations.
Computer or eHealth Literacy • Awareness about telehealth, e-literacy, and accessibility to the right technology are few of the major barriers in the adoption of telehealth services among patients in the U.S. • More often, elderly patients have a lack of exposure to new technology like video conferencing and virtual chats. • Likewise, patients across all age-group share a common perspective that telemedicine would not be as effective as in-person visit to a doctor’s office. • As a result, providers will need to consider and accommodate their patients’ which results in promoting telehealth services.
Dan McDyer, MD - OnCallMD • OnCallMD’s Chief Medical Officer, Dan McDyer, MD, is ensuring that the obstacles to patient telehealth adoption are minimized with our platform. • “We spend a lot of effort and programming time to create solutions to these barriers. • That is why we have focused on maintaining a simple account enrollment process and intuitive use of the platform to create a friendly and simple user experience so that e-literacy is not a barrier and so that this change in the approach to obtaining healthcare becomes a preferred point of access for patients and physicians alike.”
Resistance to Change • Technology-acceptance is a huge factor that affects telehealth adoption among patients. • Incentives and rewards can encourage patients to opt for telehealth services as and when required. • Providers can promote remote healthcare via telehealth apps from the convenience of patients’ homes in order to save time and expenses. • “Statistically speaking, over 60% of patients recently surveyed would prefer to speak with their own, familiar health care provider rather”, said David Hanowski, CEO of OnCallMD. • HIPAA-Compliant OnCallMD is closely working with leading healthcare institutions and providers from different medical specialties to improve the rate of telehealth adoption among patients in the U.S.
Thank You • Source : OnCallMD https://www.oncall.md/ • OnCallMDis the digital telehealth platform which optimizes both the provider and patient experience through consultations provided via phone, video, email or HIPAA-compliant text. Doctors can now experience the benefits of telehealth through the OnCallMDapp to deliver remote healthcare for patients. They can conduct 24/7 online video consultations on-the-go with our advanced telehealth solution, all in compliance with HIPAA standards completely for Free! • Read more :https://www.oncall.md/blog/top-3-common-patient-barriers-to-telehealth-adoption/