1 / 18

Independent Customer Focused Research & Communications B2B & Consumer

Independent Customer Focused Research & Communications B2B & Consumer Independent Customer Focused Research & Communications B2B & Consumer Actionable Information Relationship Maintenance Existing Customers New Business Independent Customer Focused Research & Communications

Patman
Download Presentation

Independent Customer Focused Research & Communications B2B & Consumer

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Independent Customer Focused Research & Communications B2B & Consumer

  2. Independent Customer Focused Research & Communications B2B & Consumer Actionable Information Relationship Maintenance Existing Customers New Business

  3. Independent Customer Focused Research & Communications B2B & Consumer Actionable Information Relationship Maintenance Existing Customers New Business 1st Class Research & Information Projects Client / Consultant Partnership

  4. Strategy Databases & Categorisation Information Collection Analysis Knowledge Management

  5. Strategy Databases & Categorisation Information Collection Analysis Knowledge Management Business People Not Pure Researchers

  6. Strategy Databases & Categorisation Information Collection Analysis Knowledge Management Business People Not Pure Researchers Assist & Help Strategic Improvement / Development Plans

  7. In Other Words To Help Make It Work!

  8. But are you monitoring……. Satisfaction or Appreciation?

  9. LEASING CORPORATE FINANCE MORTGAGES FINANCE INSURANCE FINANCIAL SERVICES HEALTH CARE HEALTH INSURANCE MEDICAL MARKETING GOVERNMENT LOCAL GOVERNMENT ENVIRONMENT WATER & POWER FUELS BREWING & BEERS LEGAL SERVICES VENTURE CAPITALISTS CONSTRUCTION HOUSE BUILDING PROPERTY ESTATE AGENCY

  10. CORPORATE IT SYSTEMS DESIGN COMPUTERS LOGISTICS TRANSPORT COURIER & PARCELS INDUSTRIALS COMMERCIALS FASHION CONFERENCE VENUES TRAVEL CATERING HOTELS TOURISM DESIGN GRAPHICS PRINTING PRESENTATION ADVERTISING INCENTIVES MEAT PRODUCE AIRPORTS

  11. Customer Satisfaction Research Client Contentment & AppreciationResearch Attitudinal and Image Reviews Disloyalty and Exit Investigations Competitor Price and Service Investigations

  12. Customer Satisfaction Research Client Contentment & Appreciation Research Attitudinal and Image Reviews Disloyalty and Exit Investigations Competitor Price and Service Investigations Contract and Policy Pre-Renewal Interviews Performance Benchmarking and Tracking Employee and Management Surveys Communications Advertising and Promotional Research

  13. Consultancy and Advice Customer Maintenance Regimes Customer Care Training

  14. Consultancy and Advice Customer Maintenance Regimes Customer Care Training Database Management Database Construction Database Software Development Contact Management Software Operational Software Development IT Consultancy and Implementation Mail handling

  15. Associates Commercial Corporation House of Commons HAMMONDS DEVRO////TEEPAK

  16. Your Research Partners Market Research Society

  17. BROOK HOUSE CAGE END HATFIELD BROAD OAK BISHOPS STORTFORD HERTS. CM22 7HP TEL: 01279 718900 eFAX 08700 516700 info@customer-care-research.com www.customer-care-research.com CUSTOMER SATISFACTION LOYALTY & RETENTION ATTITUDE & IMAGE REVIEWS KNOWLEDGE MANAGEMENT DATABASE & SOFTWARE DEVELOPMENT DESK RESEARCH CUSTOMER RELATIONSHIP MANAGEMENT INTERNET & INTRANET RESEARCH spy@commercial-eyes.com focus@viewfinder-research.com

More Related