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Chatbots have recently become quite popular. They are being used by businesses to provide proactive assistance to their customers. Brands like American Express and H&M implemented chatbots, to supercharge their customer service experience. Now why you need chatbot to grow your business. For queries, visit - https://bit.ly/2wOFutr
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Why Businesses Can’t Afford to Miss Chatbot Development ? PIXELCRAYONS
Chatbots Will Excite Your Customers, so Don’t Disappoint Them! According to an online survey, about 44% of U.S. consumers prefer Chatbots over humans for customer communication. Still, it’s the businesses’ responsibility to ensure a smooth experience. To be successful, they must ensure their Chatbots are:
Chatbots Impact the Business by Improving Sales and Customer Services
Chatbots Need Consistent Evaluation and Optimization Chatbot performance must be regularly tracked and evaluated based on the capability of retrieving relevant information like user experiences, linguistic capabilities, and usability.
Chatbots Meet Customer Expectations and Boost Brands Below are some points which help to meet customer needs and boost brands:
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