How is the telecommunications industry coping with peak data demand with Covid

1. How is the telecommunications industry coping with peak data demand with Covid-19? The Corona virus (COVID-19) outbreak is a source of widespread concern and economic hardship for consumers, businesses and communities around the world. The situation is changing rapidly with predominant impacts. To a large extent, businesses already have business continuity plans, but these may not fully respond to the unknown and rapidly evolving variables of an outbreak like COVID- 19. Typical contingency plans ensure operational efficiency after events such as natural disasters, cyber incidents and power outages. They typically do not take into account widespread quarantines, extended school closures, and additional travel restrictions that can arise in a health emergency. The Covid-19 crisis raises a number of unique challenges. What makes the telecommunications industry exposes it differently? As the number of Covid-19 cases rises, the nation has urged people to stay home and practice social distancing. This is expected to help the telecom industry as people working from home tend to consume more data and would create demand for VoIP providers. India's telecom service providers also saw a 10% increase in overall traffic, largely due to the virtual lockdown. During this health emergency, world-class telecommunications providers including IP Momentum are coming together and leading the way with special discounts on Voice over Internet Protocol (VoIP) and Circle Roaming (ICR) to deliver services Uninterrupted mobile and wireless internet amid rising data consumption.

2. In recent days, a clear increase in the number of viewers has been observed on a good number of OTT (over-the-top) platforms. Most platforms saw an increase of almost 20% in audience, especially in metropolitan areas. This is because people have more time to watch video content online. As a result, the industry is witnessing an increase in content viewed. But as a result, the best OTT players have been tasked by the Cellular Operators Association of India (COAI) to ease the strain that has been placed on the network infrastructure due to the increased demand for online video streaming. CRISIS MANAGEMENT during the COVID-19 Potential issues during the ongoing shift to remote work will drive demand for network infrastructure and connectivity. However, demand could also weigh on the system and generate problems with public perception if reality does not meet expectations. Canceled business trips at home and around the world translate into a surge in mobile communications. WORKFORCE during the COVID-19 Telecommunications is a labor intensive industry, with an experienced workforce that includes equipment in offices and storefronts. If they are forced to work remotely, it could affect productivity. Remote work could increase security and infrastructure risks for customers and remote workforce. Some elements of telecommunications work cannot easily be reproduced from a distance; in some cases it is very impossible. Frontline workers, such as retail customer representatives or field technicians who regularly visit customers, may have concerns about the exposure and transmission of COVID-19.

3. The way forward The lifeblood of modern communications, the telecommunications industry, has been excellent at delivering messages between people and businesses, even during crises. This crisis is no different. Its flexibility, subjected to stress tests, will surely evolve again after this crisis, emerging even more prepared for the next decades. VoIP service providers in India are expected to increase demand as most companies abandon home cultivation.