Whatsapp Business api | Get started with WhatsApp for businesses - Msgclub

1. Verified WhatsApp WhatsApp Business API pro@msgclub.co.in 09201994686 www.msgclub.net

2. Agenda What Exactly Is WhatsApp Business API? WhatsApp Business App WhatsApp Business App Features What distinguishes WhatsApp API from WhatsApp Business App? BSPs are WhatsApp Business API Solution Providers. WhatsApp Business API Highlights Is the WhatsApp Business API appropriate for you? A WhatsApp Business Account's Components WhatsApp API for Business: Business Profile Phone Number in WhatsApp Business API Getting Started With MsgClub pro@msgclub.co.in 09201994686 www.msgclub.net

3. WhatsApp Business API, Uncategorised Everything You Need to Know About the WhatsApp Business API pro@msgclub.co.in 09201994686 www.msgclub.net

4. What Exactly Is WhatsApp Business API? The WhatsApp API was created to assist medium to large businesses who wished to utilize WhatsApp to communicate with various clients on a large scale. Businesses can use the WhatsApp Business API to automate interactions through automated answers, WhatsApp chatbots, and interactive messages. WhatsApp Business API enables enterprises to establish a personalized communication flow that is tailored to their clients' needs pro@msgclub.co.in 09201994686 www.msgclub.net

5. WhatsApp Business App. WhatsApp Business App and its web version, WhatsApp Business Web, are free apps designed to assist small business owners. It enables small businesses to engage with clients, sell their products and services, and provide support along their journey. However, it has limited capabilities and is not designed for scale. pro@msgclub.co.in 09201994686 www.msgclub.net

6. WhatsApp Business App Features canned/quick responses Dedicated WhatsApp Business Application Labels for conversations Set messages aside Dedicated business hours/profile There is no connectivity with other systems such as chatbots or CRM. Use by a single person pro@msgclub.co.in 09201994686 www.msgclub.net

7. What distinguishes WhatsApp API from WhatsApp Business App? WhatsApp API is designed for businesses who wish to grow. Because the WhatsApp Business App is designed for small enterprises, it does not offer capabilities such as bulk messaging to customers/leads. Messages are automatically triggered via integrations and APIs. Multiple logins and a support dashboard are available. WhatsApp API is only accessible through WhatsApp Business Solution Providers, or BSPs pro@msgclub.co.in 09201994686 www.msgclub.net

8. BSPs are WhatsApp Business API Solution Providers. Businesses can use BSPs to develop their solutions on top of WhatsApp APIs. These BSPs can assist you in communicating with your consumers via WhatsApp APIs for permitted use cases such as customer assistance and time-sensitive, personalized notifications. MsgClub, as a WhatsApp API provider (BSP), on the other hand, offers a full WhatsApp CRM with a dedicated Team Inbox for managing conversations. Simply combine it with your WhatsApp Business API number, and you're ready to use all of WhatsApp Business API's features straight through MsgClub. pro@msgclub.co.in 09201994686 www.msgclub.net

9. WhatsApp Business API Key Features BIntegrations with tools such as CRM, analytics, and third-party apps Verified WhatsApp Business profile with a green tick Text Messages Bulk notification through broadcast There is no app or interface; instead, utilise BSPs or CRM. WhatsApp Chatbot and interactive messages are supported. Access to many agents for client support Sounds exciting so far? You can get WhatsApp Business APIs by signing up with MsgClub. pro@msgclub.co.in 09201994686 www.msgclub.net

10. Is the WhatsApp Business API appropriate for you? You should use the WhatsApp Business API if- You own a huge company with active customers with whom you wish to communicate via WhatsApp. You're looking for a way to use WhatsApp to send automatic notifications to your consumers (think status updates and buy notifications). You want to use WhatsApp to recruit new consumers, improve customer service, or provide a personalized purchasing experience. You will need more than two staff to manage the expected volume of talk. The time spent by agents on each call and response times are crucial to your organization, and you require third-party automation technologies to boost overall team productivity. You'll need a WhatsApp conversational commerce platform and an automation platform. pro@msgclub.co.in 09201994686 www.msgclub.net

11. A WhatsApp Business Account's Components WhatsApp Business API consists of two primary components: 1. WhatsApp Business Account 2. Phone number pro@msgclub.co.in 09201994686 www.msgclub.net

12. WhatsApp Business API: Business Profile A WhatsApp Business Profile gives clients more information about your company. Businesses can improve their online visibility by upgrading their cover photo, description, address, email, and website. The Business Profile of the WhatsApp Business platform is shown above. A WhatsApp API Business Profile contains information about your company. pro@msgclub.co.in 09201994686 www.msgclub.net

13. Phone Number in WhatsApp Business API Your WhatsApp Business API account should be linked to a phone number. The phone number associated with the WhatsApp Business API must be capable of receiving calls or SMS, as SMS is required for OTP verification. MsgClub recommends choosing a phone number that is not already associated with another WhatsApp Messaging app or WhatsApp Business App account. The migration of phone numbers from the app to the API is conceivable, but the reverse is not permitted by WhatsApp. pro@msgclub.co.in 09201994686 www.msgclub.net

14. Getting Started With MsgClub WhatsApp Chatbot & Chat Automation Support for Team Inboxes and Multi- Agent Logins WhatsApp Broadcasting and Customized Campaigns Using MsgClub's No-Code intelligent chatbot builder, you may enable the WhatsApp API Chatbot on your WhatsApp Business number. You can use the WhatsApp chatbot to automate FAQs and general support questions regarding your products/services. MsgClub's WhatsApp API features allow you to set up multi-login for a single WhatsApp number. You can add several agents to your support dashboard for communication and support without scanning QR codes. While WhatsApp Business App broadcasts are limited to 256 recipients, WhatsApp API broadcasts can reach up to 100K recipients depending on your Tier. You may send personalised campaigns from your CRM database. pro@msgclub.co.in 09201994686 www.msgclub.net

15. However, we urge that you only send WhatsApp messages to people who have signed in to receive WhatsApp messages from your company. WhatsApp API Messaging Enables you to send many types of messages to your consumers. TIMMERMAN INDUSTRIES pro@msgclub.co.in 09201994686 www.msgclub.net

16. A. WhatsApp Message Template WhatsApp Message Templates for Business are message formats that businesses can use to send typical reusable messages. Quick replies can also be added to WhatsApp message templates. Quality Rating The WhatsApp API Account quality rating displays the message quality received by your clients in the previous 24 hours. There are three levels of quality: Green denotes high quality. Yellow is of medium quality. Red denotes poor quality. TIMMERMAN INDUSTRIES INDUSTRIES TIMMERMAN pro@msgclub.co.in 09201994686 www.msgclub.net

17. B. WhatsApp Session Message WhatsApp Session messages are any communications sent and received as a result of a user-initiated message to your application. C. WhatsApp Interactive Messages Interactive messages allow your consumers and clients to respond or connect with your WhatsApp conversation more easily by using buttons. TIMMERMAN INDUSTRIES INDUSTRIES TIMMERMAN pro@msgclub.co.in 09201994686 www.msgclub.net

18. Reply Buttons Reply Buttons are messages that have up to three buttons from which to pick. It's more like a question, with answers as options to choose from. It is comparable to the template message with quick replies in that it makes it easier and faster for the user to choose from. Contact Management & WhatsApp CRM You can easily manage your WhatsApp CRM using MsgClub’s Verified WhatsApp Business APIs or contact management dashboard. Directly from your dashboard, you can pick, filter, and add specific properties to the data. TIMMERMAN INDUSTRIES INDUSTRIES TIMMERMAN pro@msgclub.co.in 09201994686 www.msgclub.net

19. Contact Us pro@msgclub.co.in 09201994686 www.msgclub.net TIMMERMAN INDUSTRIES INDUSTRIES INDUSTRIES TIMMERMAN TIMMERMAN pro@msgclub.co.in 09201994686 www.msgclub.net