Capital Markets Operations | Capital Markets Services | Capital Markets BPO

1. It’s a Clockwork

2. It’s a Clockwork... The Swiss hand-wound watch is a highly precise machine that works on the principle of multiple, specially hand-machined levers working together, to deliver you precise time. We, at WNS, similarly integrate the right people, technology and best practices to deliver operational excellence, technology-enabled solutions and actionable insights at a reduced cost. We drive excellence into our clients business with Technology, Analytics and Process Solutions

3. About WNS WNS (Holdings) Limited (NYSE: WNS) is a leading global business process solutions provider. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare and Utilities. WNS delivers an entire spectrum of business process outsourcing services such as finance and accounting, customer care, technology solutions, research and analytics and industry-specific back-office and front-office processes. WNS has over 25,000 professionals across 30 delivery centers world-wide, including Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US Major Clients With 200+ clients globally, our clientele in Banking and Financial Services includes Fortune 500 banks, wealth advisors, asset managers, broker-dealers, credit card issuers and mortgage lenders, besides multi-billion dollar hedge funds. In addition, we serve multiple regional and super- regional banks, credit reporting agency and loan servicing companies. n Leading U.S. retail bank Leading U.S. residential mortgage bank Leading global investment bank Leading private sector bank in UAE FTSE 100 world's fifth largest insurance group Leading U.S. auto insurers n Leading U.S. financial advisory firm Fortune 500 cosmetic products company FTSE 100 energy company Global electronics and consumer product manufacturer Leading logistics company n Investment arm of insurance major Top 5 global market research company Leading global CPG brand Leading global beverage brand Major U.S. building supply company Global reinsurer n n n n n n n n n n n n n n

4. Industry Recognition BPO Leadership Leaders in UK – Best 20 in IAOP 2012 Global Outsourcing 100 rankings WNS in Top 25 of IAOP 2012 Global Outsourcing 100 rankings WNS Receives Dual Recognition at the 'BPO Excellence Awards 2010-11’ Recipient of Best New Outsourced Services Delivery (2010) by Shared Services and Outsourcing Network (SSON) Recipient of Best New BPO Locator Of The Year (2010) by Business Process Association of Philippines (BPAP) Industry-specific multi-year winner - IAOP 2010 Global Outsourcing 100 n n n n n n Domain Leadership Industry-specific multi-year winner – Top 20 of IAOP 2012 Global Outsourcing 100 rankings n n Best 5 companies by Industry focus: Utilities – IAOP 2012 Global Outsourcing 100 Best 20 Leaders by Industry focus: Customer Relationship Management – IAOP 2012 Global Outsourcing 100 Best 20 Leaders by Industry focus: Financial Services (Insurance) – IAOP 2012 Global Outsourcing 100 Best 20 Leaders by Industry focus: Financial Management – IAOP 2012 Global Outsourcing 100 WNS ranked among top 100 in the 6th Annual GS100 list in three categories: Top Global Mid-Tier BPO Vendors; Top FAO Vendors and Top Industry-Specific BPO Vendors Positioned as An Industry Leader in Magic Quadrant * for Comprehensive Finance and Accounting (F&A) BPO by Gartner (June 2011 and 2012) n n n n n

5. Technology and Quality Leadership Recipient of the Golden Peacock Innovative Product / Service Award (2011) for WNS Analytics SM Decision Engine (WADE ) WNS Recognized at the 'Global Process Excellence Awards 2011' by IQPC for 'Best Process Improvement Program’ WNS recognized with the CISO 100 Awards 2011 Recipient of the Golden Peacock National Quality Award for Overall Business Excellence and Quality Standards (2011) Recipient of the IDG Media CIO 100 Special Category Award in recognition of WNS’s Infosec architecture and implementations (2010) Recipient of the NetApp Enterprise Innovation Award (2010) Recipient of the Maharashtra State IT Award (2010) Recipient of the Best Project Achievement in Green Six Sigma Award at WCBF, USA (2009) Recipient of Golden Peacock Eco-Innovation Award for Green Lean Sigma Program awarded by The World Environment Foundation in association with the Institute of Directors (2009) Recipient of the CIO 100 Award for Innovative Storage Solutions (2008) Recipient of the Asia-Pacific Six Sigma Excellence award for Best Lean Six Sigma project (2007) n n n n n n n n n n n * Gartner, Inc. 'Magic Quadrant for Comprehensive Finance and Accounting BPO, Global' by Cathy Tornbohm, 29 June 2011 The Magic Quadrant is copyrighted 2011 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

6. WNS – A Leading Business Process Outsourcing Provider to the Banking and Financial Services Industry Scalable solutions n Employee base of over 25,000 with over 7,000 dedicated employees delivering a full range of business processes for over 30 leading banking, financial services and insurance companies globally n Serving over 200 clients with a broad set of services n Managing operations for clients ranging from simple operational transactions to complex analytics – deliver over 600+ distinct business processes n Multi-lingual capability n Platform capability honed with industry standard applications, augmented with WNS proprietary platforms High-quality talent with domain expertise n Staff certified on FINRA (series 6, 63, and 7), ABA, CRA, LOMA, FSA-UK n In-house domain certifications n Multiple client engagements across complex transactions in retail, wholesale commercial, investment banking and asset management n Knowledge center for banking, asset management and investment banking

7. Strong focus on quality and operational excellence n Domain competence and operational understanding of all major banking and financial services products across multiple sovereigns n Experience in delivering services for highly regulated industries n Wing-to-Wing service delivery using a combination of enabling technologies, transformation, process optimization and labor arbitrage n Process optimization / re-alignment using Lean and Six Sigma methodology n More than 350 quality management professionals n Quality teams tightly integrated with operations n Successfully increased productivity in the range of 30-60 percent Global delivery network n Delivering services through 30 global centers in Romania, South Africa, Sri Lanka, UK and US Costa Rica, India, the Philippines, Poland, n Fifty percent of clients served from more than one location

8. WNS’s Services for Banking and Financial Services Industry Delivering a range of business processes across the banking and financial services industry Research and Analytics Decision Support Research Analytics Data Mining Sourcing Management Transformation Solutions Communications Communications Manufacturing Utilities and Banking and Industry- Solutions Retail and Travel and Healthcare Consumer focused Insurance Financial Logistics Products Services Leisure Solutions industry Finance and Accounting Legal Services Customer Care Cross- Procurement Demonstrated competence of deploying integrated service delivery

9. Banking Portfolio Check clearing and remittance management Account and cash management Research and adjustments SAR and fraud operations Treasury management Account services Wholesale banking Card services Commercial banking operations support Relationship manager support Analytics and reporting services Customer account management Wealth Management and Brokerage Portfolio Capital market operations Account setup and maintenance Trading desk and securities operations Transfer agency Portfolio administration Investment research Reporting services Custodian interface Comprehensive Suite of Services Spanning the End-to-End Lending Cycle Loan origination Processing and underwriting Closing and funding Post closing and due diligence Loan servicing Investor and statutory reporting Shared services n n n n n n n n n n n n n n n n n n n n n n n n n n n Corporate Finance and Accounting Operations Analytics and Reporting Services-suite n Credit management Cash application Budgeting / forecasting Financial planning Financial modeling Trend analysis n Variance analysis General ledger Fixed asset Treasury Management reporting Statutory reporting n Consumer analytics CRM analytics Credit risk, collections and fraud analytics Network planning (Branches and ATM) Contact center analytics n Data mining and data management Model development and re-calibration Reporting, dashboarding and visualization n n n n n n n n n n n n n n n n

10. Key Banking and Financial Services Clients n Leading investment bank n Leading U.S. regional bank n Leading global investment bank n Top U.S. retail bank n U.S.-based investment bank and institutional securities firm n Global diversified financial services company n Fortune 100 listed diversified financial services company n Leading global insurance company n Global insurer n Leading U.S. insurance broker n Fortune 500 listed brokerage and financial advisory company n Leading U.S.-based sub-prime servicer n Leading global provider of credit ratings n Leading U.S. capital management firm n U.K.-based provider of mergers and acquisitions n Investment management subsidiary of insurance major n Investment arm of insurance major n Global reinsurer

12. Copyright © 2012 WNS Global Services To learn more, write to us at marketing@wns.com or visit wns.com/services/bankingandfinancialservices