1 / 24

The Methods Podcast. Communication through a soft skills culture. Episode 1 with CEO Richard Blank.

Welcome to the first episode of The "Methods" podcast with your hosts Bowen Saylor and Sebastian Chen! In this episode, we're thrilled to have the self-made Richard Blank as our guest. Join us as we dive into Richard's journey, from training thousands of bilingual telemarketers in Costa Rica to his business success and commitment to education.

Richard41
Download Presentation

The Methods Podcast. Communication through a soft skills culture. Episode 1 with CEO Richard Blank.

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Downloadedfrom:justpaste.it/themethodspodcast TheMethodsPodcast.Communicationthroughasoft skillsculture.Episode1withCEORichardBlank. Inthisepisode,we'rethrilledtohavetheself-madeRichardBlankasour guest.JoinusaswediveintoRichard'sjourney,fromtrainingthousandsof bilingualtelemarketersinCostaRicatohisbusinesssuccessand commitmenttoeducation. Welcome toThe "Methods" Podcast, which takes a new outlook on todays success stories.

  2. Wehopeto empoweryoung mindsbydelving intothe journeysof contemporaryleaderswith a youthfulperspective.

  3. Frombusiness mogulsand lawyers,to aspiringentrepreneurs andlawyers, we'recovering it all.

  4. Whetheryou'reanestablishedbusinessownerorsimply seekinginspiration,ourpodcast providesavaluableglimpseintotheart ofembodyingsuccess.

  5. Welcometo thefirst episodeofThe"Methods" podcastwith yourhosts BowenSaylor and SebastianChen!

  6. Inthis episode, we're thrilled to have the self-made Richard Blank asour guest.

  7. JoinusaswediveintoRichard'sjourney,fromtrainingthousandsofbilingualtelemarketersin Costa Ricato hisbusinesssuccess andcommitmentto education.

  8. advancedtelemarketingstrategy, conflictmanagement,interpersonalsoftskills,customer support,rhetoric,

  9. gamification,pinballmachines,employeemotivation,tellsignsthroughphonetic micro expressionreading,the prosand consofA.Iandfinally,TheFamous Buffer-Boomerang Technique

  10. Richard’svisionquestjourneyisfilledwithtwistsandturns.At27yearsold,herelocatedto CostaRicato trainemployees forone ofthe largercall centersinSan Jose.

  11. Withamixofmotivationalpublicspeaking stylebackedbytactfulandappropriaterhetoric, Richardsharedhisknowledgeandtrainedover10000bilingualtelemarketersovertwo decades.

  12. RichardBlankhasthelargestcollectionofrestoredAmerican Pinballmachinesandantique Rockola Jukeboxes in CentralAmerica making gamification astrong part of CCC culture.

  13. RichardBlankisthe ChiefExecutiveOfficerfor CostaRica’sCallCenter since2008.

  14. Mr.RichardBlankholdsabachelorsdegreeinCommunicationandSpanishfromthe UniversityofArizonaandacertificateoflanguageproficiencyfromtheUniversityofSevilla, Spain.

  15. AKeynotespeakerforPhiladelphia'sAbingtonHighSchool68thNationalHonorsSociety inductionceremony.

  16. Inaddition,enteredintothe2023HallofFameforBusinessalongsideotherfamousalumni.Inaddition,enteredintothe2023HallofFameforBusinessalongsideotherfamousalumni.

  17. PayingitforwardtoAbingtonSeniorHighSchoolisveryimportanttoMr. Blank.

  18. Assuch,he endowsa scholarshipeach yearfor studentsthat planon majoringina world languageattheuniversity level.

  19. CostaRica’s CallCenter (CCC)is a stateof theart BPOtelemarketing outsource company locatedinthecapitalcityof SanJose,CostaRica.

  20. Ourmain focus hasbeen, and willalways be to personallytrain each andevery Central Americacallcenteragentsothatwemayofferthehighestqualityofoutboundandinbound telemarketingsolutions andbilingual customerservice to smalland mediumsized international companies,entrepreneursaswellasfortune500companies.

  21. https://costaricascallcenter.com/en/outbound-bpo-campaigns/

  22. themethodspodcast,RichardBlank,CostaRica'sCallCenter,Outsourcing,Telemarketing CallCentre,BPO,NearshoreContactCenter,Sales, Entrepreneur, B2B,Business, Podcast, Gamification,Leadership,Marketing,CX,Guest,Money,B2Ceducation,BPOtrainer, #themethodspodcast#RichardBlank#CostaRica#CallCenter#Outsourcing #Telemarketing #BPO#Sales#Entrepreneur#B2B#Business#Podcast#Gamification#CEO #learnpodcasting#podcastepisode#podcastguest#podcasting#podcastinterview #podcastplaylist#podcasts#podcastskills#podcastshow

More Related