Answering Service

1. Types of Answering Service http://www.answeringservice.net/

2. Answering services are important to any business or organization. An answering service is used to understand a customer’s query and provide necessary information or take action where needed. The data collected helps an organization understand customer requirements better. http://www.answeringservice.net/

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4. An automated answering service – • These services work well as a general inquiry or information needed. The caller is prompted to choose from a list of options and leave voice messages etc • A Live answering service – • These services are like customer care services where a person responds to the calls and provides the necessary information or service needed http://www.answeringservice.net/

5. An internet-based answering service – • These services are like online chat services where you can chat with a customer care representative who will answer your queries online • Call center services – • Call centers handle large volumes of calls and emails to answer and resolve customer queries. This is the most popular of the lot. • Make your choice wisely based on the type of query you have. http://www.answeringservice.net/

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