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Using IT To Reduce The Stress Of A Diabetes Clinic. What Happens at a Diabetes Clinic?. Screening for complications Identification of problems Intervention Prescribing Referral for advice. Why can diabetes clinics be difficult?. History Diabetes clinics are busy
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What Happens at a Diabetes Clinic? • Screening for complications • Identification of problems • Intervention • Prescribing • Referral for advice
Why can diabetes clinics be difficult? • History • Diabetes clinics are busy • Increasing numbers of patients
A lot of information to be gathered • SIGN minimum data
Diabetes Team • Nurses • clinic, nurse specialists, auxiliary • Dietician • Podiatrist • Phlebotomist • Laboratory staff • Secretarial and receptionist • Physicians
Screening • Biochemical • Hba1c • Renal function • Lipids • Microalbuminuria • Thyroid? • Protocol
Screening • Retinal examination • VA • BP • Foot pulses and vibration perception • Protocol
Potential problems • Missed screening • Duplicated screening
Organisation • Efficiency
More work Increased time Useless information Unfriendly screens Information in but none out Rubbish in rubbish out Less work Time saved Useful information Easy to use Reports and audit Sense checking IT - Useful or useless?
LAB SECRETARIES DOCTOR (4) FILE SERVER NURSE PODIATRIST IT DEPT
Nurse Lab Doctor IT Dept Secretaries Podiatrist Dietician Clinic summary Podiatrist GP Lab Dietician Nurse Doctor
Useful • Quality • Transparent • Ordering bloods according to protocol • Download of biochemistry automatically • Reduced duplication if multiple users • Letter generation • Summaries • Addresses • Information for all • Drug and condition lists
Secretary prints blood requests Patient arrives and booked in Nurse Specialist Phlebotomy Laboratory HbA1c, cholesterol, U + E, Alb/creat ratio Dietician Nurse (VA, weight +/- eye drops) Podiatrist Physician (BP, feet, eyes) Letter to GP
How do we judge our performance? • Audit • Process • screening • Outcome • BP • Lipids • HbA1c
Diagnosis CHD Risk of > 30%2 Year Follow Up Cardiovascular risk factors in Those at the highest risk are Being treated • 35.0% 25.4% Calculated lowest possible risk For this group = 22.0% • What is not at target?
Diagnosis CHD Risk of > 30%2 Year Follow Up Smoking status was unaffected despite advice issued at clinics
The Future 1 • Local • Link to eye photography • Link to primary care • Podiatry, GPs • Link to Lothian register
The Future 2 • Central funding and support for IT • Report by the Working Group on IT to Support Shared Care for Diabetes *This is very important*
The Future 3 • Scottish Diabetes Survey • HDL (2000) 12