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Research shows that the quality of leadership is a critical factor affecting student achievement, teacher performance, and school culture, yet recent changes in educational policies and economics have often left school and district leaders more isolated and responsible for increasingly broad and complex roles and responsibilities. This has contributed to the growing frequency of leadership turnover, which is further complicated by the anticipated increases in retirements over the next several years. The loss of important, tacit knowledge that experienced leaders have gained in dealing with real-life challenges on the job poses a serious threat to educational quality and could have devastating effects on our schools. This session will focus on a simulation driven approach that we are taking to accelerate the development of new or less experienced principals and superintendent– and in particular, to help them acquire the complex set of contextual understandings and skills that they need to make challenging decisions in the face of uncertainty and time pressure.
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Experience Design Methodology and Simulation for Professional Development EXPERIENCE IS THE BEST TEACHER KEN SPERO JULY, 2014
Today’s Session Outline 1. Why use Simulation 2. Play a Sim 3. Experience Design Methodology 4. QA
Why use Simulation? # 1 Experiencing Best Practices Enables Critical Thinking
Tendency towards Mindlessness Noel Burch - Gordon Training International (Abraham Maslow)
Tendency towards Mindlessness Really?!? Noel Burch - Gordon Training International (Abraham Maslow)
WHY USE SIMULATION? Leaders and Faculty face Extreme overlapping challenges Today’s Job Interview for a New Principal # 2
Why use Simulation? We have far more data, evidence, and computer models to make decisions today, but that also means we have far more information overload and excessive choice proliferation. The number and complexity of choices seem to be growing beyond our abilities to analyze, synthesize, and make decisions. The acceleration of change reduces the time from recognition of the need to make a decision to completion of all the steps to make the right decision. … Many of the world's decision making processes are inefficient, slow, and ill informed.1 1The Millennium Project, “15 Global Challenges. Facing Humanity,” last modified 2009, http://www.millennium- project.org/millennium/challeng.html. # 3
Why use Simulation? Assessment (Evaluation) What & How Vs. Development (Resilience) Why & When “Good judgment is the result of experience. Good Experience is often the result of bad judgment.” # 4
Why use Simulation? “We are all about practicing all the time, only deliberate practice leads to mastery.” (Ferdi Serim, New Mexico) # 5
Play a Sim – Dress Code Play Simulation Debrief – What scenario did you find most compelling? Why?
Play a Sim – Other titles Faculty Bullying Angry Parent (Coaching accused of swearing at kids) Switching Lesson Plan to Common Core
Experience Design: Creating Experience Narrative flow – Power of Story Telling Choice Options – Encourage Critical Thinking Consequences – Make it Memorable Scorecard feedback – Make it realistic / measurable Narrative feedback – Repetition / memorable Small Group debriefings and opportunities to share / expand the experience / consequences Large Group debriefings to establish additional connections with larger initiative and/or subject matter
How does Simulation Provide Experience to Improve Decision Making?
Sims provide experience - emotional engagement Sims expand the evocable experience base, they become part of your experience portfolio/“gut” Sims encourage a Systems Thinking approach – Cause & Effect Sims consequate Mindlessness and encourage Mindfulness Sims provides an opportunity for participants to learn from failure, to Fail Forward Sims enable time acceleration to feel affects of delay Sims provide a bridge between: Engagement Retention Sims leverage the power of Storytelling Why use Simulation? Experience is the best teacher Retrieval
Setting the Stage Learning Continuum Instructional Design Learning Continuum Revised Narrative – Experience Design Instructional Design
The Cynefin Framework It explores the relationship between man, experience, and contextand proposes new approaches to communication, decision- making, policy- making, and knowledge management in complex social environments. Snowden, D. J., & Boone, M. E. (2007). A leader's framework for decision making. Harvard Business Review, 85(11), 69-76.
Experience Design: Authoring Simulations - Scorecards “As we sail thru life, don't avoid rough waters, sail on because calm waters won't make a skillful sailor.” (Annonymous) “I’m not afraid of storms, for I’m learning how to sail my ship.” (Louisa May Alcott)
Experience Design: Authoring Simulations - Scorecards Observable behaviors that demonstrate/manifest the Learning Objectives Specific considerations/Effects that Tradeoff of each other – Critical Thinking Affected Stakeholders – Ripple Effect (Double) Time Capturing flow on timeline Timing of consequences Time to make a decision
Experience Design: Scorecards – Ripple Effect
Contact Info: Ken Spero humentum@gmail.com • 25 years of experience with Simulation • CEO, Ed Leadership Sims LLC • Adjunct Faculty at Penn GSE – Experience Design & Simulation Technology (Penn CLO and MedEd)
