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The Tech Center is Students Helping Students with technology

The Tech Center is Students Helping Students with technology. Putting People Back in the Picture. Student Technology Center: First Year in Review Or. H a p p y B i r t h d a y, T e c h C e n t e r !. Susan Brown Academic Technology Western Washington University.

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The Tech Center is Students Helping Students with technology

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  1. The Tech Center isStudents Helping Students with technology PuttingPeople Back in the Picture

  2. Student Technology Center:First Year in ReviewOr Happy Birthday,TechCenter! Susan Brown Academic Technology Western Washington University

  3. Western Washington UniversityBellingham, WA

  4. Academic Technology Group Classroom Technologies, Computer Labs, Training Nancy Grayum Gary Malick Larry Gilbert Susan Brown Desktop Support, Help Desk, Multimedia, Software

  5. Launching the Student Technology Center Last year in Tacoma Western Washington University

  6. Workshops Start-up Tech Center Services Scanning & Color Printing One-to-One Assistance

  7. Logistical Changes • Move to Haggard Hall • Workshops featured in MyWestern portal channel

  8. Services: One-to-one Tutorials Services: One-to-one Tutorials

  9. Services: One-to-one Tutorials

  10. Services: One-to-one Tutorials

  11. Services: One-to-one Tutorials

  12. Tech Center Skill Identification

  13. Individual Tutoring

  14. Tech Center Walk-Ins Relocated to Haggard Hall Projected based on 3 weeks data

  15. Services: Workshops

  16. Services: Workshops

  17. Services: Workshops

  18. Services: Workshops

  19. Services: Workshops

  20. Workshops Advertised in Red Square

  21. Last Year Excel PageMaker Photoshop PowerPoint Web Development with FrontPage Added This Year Access Publisher iMovie InDesign Illustrator Flash Web Development 2 with FrontPage FinalCut Express Workshops

  22. Workshop AttendanceBy Quarter Workshops Advertised on MyWestern Portal In Progress

  23. Services: Scanning

  24. Services: Scanning

  25. Services: Color Printing

  26. Services: Large Format Printing

  27. Services: Large Format Printing

  28. Large Format Printing In Progress

  29. Microsoft E-Learning Library Services: Books & Online Resources

  30. Additional Services • Video editing suite • VHS to DV tape conversion • CD burning • DVD burning • Local faxing

  31. Surprise Service

  32. Surprise Service

  33. Surprise Service

  34. Curricular Connections

  35. Web Example Human Services 420 • Instructor requested custom web workshop • Scheduled during class time • Students published documents as web portfolios • Faculty: “Students empowered by new knowledge and abilities…”

  36. Statistics Example Psychology 320 • Walk-ins requested statistical Excel assistance • Instructor was contacted for clarification • Staff trained on specific assignment needs • Additional students directed to Center • Faculty: “Students were less stressed and lines to my office were shorter.”

  37. Campus ConnectionsResTek – iMovie Fest

  38. Co-Located with ATUS Help Desk

  39. What’s Next • Continue to develop • faculty & curricular connections • campus community connections • Support the tech savvy • user groups • access to new technology • Develop staff capabilities • technical knowledge • customer service • communication skills

  40. Parksville Bellingham

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