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McDonald's Mission. Be the best quick service restaurant experience. By providing quality, service, cleanliness and value that make every customer in every restaurant smile.. 3 World wide strategies. Best employerOperational ExcellenceContinue to grow and be profitable. History. 1940 First McDonald's1952 Attempts at franchising1954 Milk Shake Machine1955 prototype opens in Des Plaines, IL1956 14 McDonald's 1961 McDonald brothers sell rights.
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1. McDonalds CorporationPresented By: Ardis Shannon Adam Krupa Jigar Patel David Seid Samuel George
3. 3 World wide strategies Best employer
Operational Excellence
Continue to grow and be profitable
4. History 1940 First McDonalds
1952 Attempts at franchising
1954 Milk Shake Machine
1955 prototype opens in Des Plaines, IL
1956 14 McDonalds
1961 McDonald brothers sell rights
5. History Continued 1994 Kuwait City, Kuwait
2002 Forty seven years after
30,000 locations
2000 new restaurants
World Wide Web
McDonalds a recognized Brand Name
6. RecentAcquisitions/Divestitures Boston Market
Chipolte Mexican Grill
Donatos Pizza chain
McCafe
7. Training Surpasses even the U.S. Army
Provides career opportunities
Service Enhancement Process
Consistent through CD-ROMs
8. ReHIREment Program established for mature workers
Ease of transition of older workers returning to the workforce.
Flexible scheduling so as not to jeopardize their Social Security benefits.
More than 40,000 older workers serve McDonalds customers on any given day
9. McJobs Assistance to employees with mental and physical disabilities.
More than 9,000 workers went through the program.
Given formal graduation ceremony
10. Management Development Programs Crew Development
Restaurant Management
Mid-Management
Executive Development
11. Hamburger University Management Training Center
Worldwide Education Program
Technology
200 per class
65,000 managers graduated to date
12. Women and Minorities Soars above stereotype of average fast-food joint
Compose more than 50 percent of McDonalds current workforce
Featured as the The Best Companies for Minorities
13. Product Lines
Hamburgers
Chicken Sandwiches
French Fries
Beverages
Breakfast Items
Desserts
14. Technology McDonalds in Sweden
Worlds First Snowmobile Drive-Thru
McDonalds & ExxonMobil???
Speedpass invades McDonalds
15. Industry Trends What is happening with fast food?
People are more educated
McDonalds Responds
Americas First McCafe
In Downtown Chicago
16. Financial Agenda
17. System Wide Sales In The Year 2000$40.181 Billion
18. McDonalds Corporation Sales By Segment
19. Income(in millions)
20. Cash Flow StatementIn (millions)
21. Financial Ratios
22. Stock Performance
23. Making A Difference
24. Social Commitments 9-11 Relief Effort
Environmental Concerns
Educational Involvement
Quality & Safety Procedures
Ronald McDonald House Charities (RHMC)
25. Stay Tuned
26. Terence Haynes Senior Vice President, U.S. Controller