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Organizational Culture and Ethical Values. Organizational Culture. What is it? What are the components of culture? Artifacts Behaviors Espoused values Core values . Organizational Culture. What does it do? Internal integration External adaptation Employee decision-making.
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Organizational Culture • What is it? • What are the components of culture? • Artifacts • Behaviors • Espoused values • Core values
Organizational Culture • What does it do? • Internal integration • External adaptation • Employee decision-making
Organizational Culture • Why is it so hard to define? • Rites and ceremonies • Stories • Symbols • Language
The Chart- Broken Down • Adaptability Culture • Focus on external environment and remaining flexible • Emphasis: Innovation and risk-taking • Mission Cultures • Serving customers but remaining stable • Clear vision and goals • Emphasis: Meet goals
The Chart- Broken Down • Clan Culture • Focus on customers to meet a changing outside environment • Emphasis: Keep employees happy • Bureaucratic Culture • Internal focus with consistency for a stable environment • Emphasis: Methodical approach to business/Conformity
Culture Strength • Strong v. Weak • Subcultures • Organic Organizations & Culture • Strong • Cooperative • Equality and trust • Risk-taking and change
Ethical Values • Related to culture • Ethics v. Laws • Managerial ethics • Social responsibility • Ethical dilemmas
Ethical Sources • Personal Ethics • Organizational Culture • Organizational Systems • External Stakeholders
Ethics and the Organization • Leaders and Ethics • Value-based leadership • Ethics and Structure/Systems • Structure • Ethics Committees, Chief Ethics Officers, hotlines • Disclosure • Whistle-blowing • Code of ethics • Training programs